ChatGPT Foundation

What Your Team Will Learn

ChatGPT stopped being a chat window some time ago. Custom GPTs, connected apps, projects, images and agent mode all sit behind the same box people type into, and most of them go unused in workplaces that pay for them every month.

This full day course puts them to work. You will build a custom GPT, set up a project properly, connect ChatGPT to the tools your team already uses, and learn where handing over a task beats typing another instruction. You will leave with a set of ways of working, not just a list of features you have seen once.

What You'll Get With This Course

Live Instructor-Led Training

Highly experienced and approachable trainers

Comprehensive Materials

PDF manual and training files included!

eCertificate of Completion

Proudly recognise your achievement

Lifetime Support

Expert help, always within reach

Participants will leave able to build custom GPTs, set up projects, connect ChatGPT to their existing tools, and turn one off prompts into repeatable ways of working.

Skill Level: Beginner

Duration: 1 Day

Time: 9:00am – 4:00pm

CPD Hours: 6hrs

ChatGPT Foundation Course Content

Understanding ChatGPT

What makes ChatGPT different
Choosing the right model for tasks
What ChatGPT can and can’t do
Keeping your work private and confidential

Finding Your Way Around

The ChatGPT interface walkthrough
Organising and naming conversations
Using voice, image and file input
Temporary chat and when to use it

Using ChatGPT Responsibly

Checking facts, figures and claims
Recognising bias and knowing what to verify
Practical workplace boundaries
Keeping human judgement central

Setting ChatGPT Up for You

Settings and what they control
Writing custom instructions
Managing what ChatGPT remembers

The Art of Prompting

What makes a good prompt
Role, task, context and output
Step by step prompting
Controlling tone, structure & detail
Chaining prompts and prompt frameworks

Working with Files and Documents

Uploading files, images and documents
Summarising and extracting points
Rewriting, reviewing & comparing
Deep research for longer questions

Working with Projects

What are projects and when to use
Setting up a project with instructions and files
Creating a briefing document

Creating AI Generated Images

When an AI image is the right answer
Writing effective image prompts
Editing and refining your images
Common image challenges

Custom GPTs and the Store

What the GPT Store is and how to use it
Building your own custom GPT
Adding knowledge files and instructions
Sharing GPTs across a team

Apps, Connectors and Tasks

Connecting ChatGPT to the tools you use
What connected apps unlock
Scheduling recurring tasks
Permissions, approvals and admin controls

Agent Mode and the ChatGPT Ecosystem

What agent mode is and how it differs
Delegating multi step work
Knowing when to use chat and when to delegate

*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.

Want to run this course for your staff?

Standard course ready to go — customisation available if your team needs it.

Only need to train one or two people? Book a seat in our public ChatGPT Foundation course.

Call Us

Speak to a Trainer Now
(03) 9999 7780

Email

Request a Custom Quote
[email protected]

Chat With a Course Instructor

Find a Time That Works for You
Book a Time

Our Clients

      EXCELLENT  
   Based on 150 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Yvonne D'Souza 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.
  
 
      Posted on Google  
   
   Tashara Armstrong 
 
 
 
 Trustindex verifies that the original source of the review is Google. Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke Learning
  
 
      Posted on Google  
   
   Ayaka Inaba 
 
 
 
 Trustindex verifies that the original source of the review is Google. I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step.
Definitely worth it.
  
 
      Posted on Google  
   
   Marina Altson 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊
  
 
      Posted on Google  
   
   Matthew Gilchrist 
 
 
 
 Trustindex verifies that the original source of the review is Google. The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!
  
 
      Posted on Google  
   
   Grace Roob 
 
 
 
 Trustindex verifies that the original source of the review is Google. The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.
  
 
      Posted on Google  
   
   Health Information Services CAH 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.
  
 
      Posted on Google  
   
   Pamithi Cumaratunga 
 
 
 
 Trustindex verifies that the original source of the review is Google. I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.
  
 
      Posted on Google  
   
   Barbara Croysdale 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!
  
 
      Posted on Google  
   
   Mike K 
 
 
 
 Trustindex verifies that the original source of the review is Google. I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke

FAQ's

We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.

Where can this ChatGPT Foundation training be delivered?

We can run ChatGPT training in person at your office, live online, or in a hybrid format. All formats are interactive, giving participants the chance to practise creating prompts and working with ChatGPT in real scenarios.

How many staff can attend a ChatGPT Foundation training session?

The course works best with small to medium groups, as this allows everyone to experiment with prompts and get trainer feedback. We’ll suggest a recommended size but can adapt to your team.

Can we schedule the ChatGPT Foundation training at a time that suits us?

Yes, we’ll work with you to arrange a convenient schedule. This might be a short introduction, a full-day deep dive, or shorter sessions delivered across multiple dates.

What will my team be able to do after the ChatGPT Foundation course?

Participants will understand how to create clear prompts, interpret ChatGPT’s responses, and use it for practical workplace tasks. They’ll also learn strategies for refining prompts to get better results. By the end, they’ll feel confident using ChatGPT as a productivity tool in their daily roles.

Do participants need any prior knowledge of ChatGPT?

No, this course is designed for complete beginners. We’ll start from the basics and gradually build participants’ skills.

Can the ChatGPT Foundation training content be customised to our needs?

Yes, we can adapt the training to reflect your workplace tasks, such as drafting emails, summarising reports, or generating ideas. This ensures staff can immediately apply their learning.

Will staff receive a certificate of completion?

Yes, every participant receives a digital certificate. This provides recognition of their new skills and professional growth.

Do you provide support after the ChatGPT Foundation training?

Yes, lifetime support is included. If staff have questions later while using ChatGPT, they can contact us for help.

Not sure if this the right course for your team?

Get your team members to try our short, anonymous ChatGPT skills test.
You’ll discover your true proficiency level in minutes, no registration required

Prior Knowledge

This course is designed for complete beginners or those with some basic familiarity with ChatGPT. No prior experience is required, just a curiosity to learn how to use ChatGPT confidently and effectively in everyday tasks.

Required Software

You will need access to the ChatGPT platform. You can use ChatGPT through OpenAI’s website, either using the free version or a paid subscription. An up-to-date web browser (Chrome, Firefox, Safari, or Edge recommended) is necessary for the best experience.

Course Materials

All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.

Note About Different Versions

ChatGPT is continually updated by OpenAI. This course covers the core functions of ChatGPT, and as OpenAI introduces new features or versions, the skills learned here will still remain relevant, allowing you to use the latest functionalities as they become available.

Brendon Farrell

Co-Founder / Facilitator

From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.

As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.

Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.