ChatGPT Essentials

What Your Team Will Learn

There is a gap between people who find ChatGPT genuinely useful and people who find it a bit disappointing, and it is almost never about the tool. It is about knowing what to ask for, how to set it up, and what to hand it. This half day course closes that gap.

You will work through the interface, the settings that actually matter, how to feed it your own documents, and the prompting habits that produce a usable answer first time. By the end you will know what belongs in ChatGPT, what does not, and how to tell the difference.

What You'll Get With This Course

Live Instructor-Led Training

Highly experienced and approachable trainers

Comprehensive Materials

PDF manual and training files included!

eCertificate of Completion

Proudly recognise your achievement

Lifetime Support

Expert help, always within reach

Participants will leave able to prompt ChatGPT well, work with their own documents, and apply it to the writing, research and admin that fills their week.

Skill Level: Beginner

Duration: ½ Day

Time: 9:00am – 12:00pm

CPD Hours: 3hrs

ChatGPT Essentials Course Content

Getting Started with ChatGPT

What is ChatGPT?
How ChatGPT Works
Free vs Paid Versions
Accessing ChatGPT
Understanding Limitations
Privacy & Security

Interacting with ChatGPT

Navigating the Interface
Using Voice, Image, and File Uploads
Managing Multiple Threads
Understanding Memory

The Art of Prompting

What Makes a Good Prompt
Types of Prompts
Using Step by Step Prompting
Controlling Tone and Style
Fixing Common Prompting Issue

Advanced Prompting Techniques

Moving Beyond Basic Prompts
Using Role Based Prompts
Effective Role Based Prompts
Chaining Prompts For Complex Tasks
Using Prompt Frameworks
Refining and Iterating Your Results

ChatGPT for Everyday Tasks

Writing & Editing Assistance
Summarising Texts and Articles
Getting Step by Step Instructions
Brainstorming and Idea Generation

Creating AI Generated Images

Understanding DALL·E and When to Use It
Generating Your First Image
Creating Effective Image Prompts
Editing and Refining Your Images
Common Image Challenges

Using the GPT Store and Custom GPTs

What is the GPT Store?
Getting Started With GPTs
Creating Your Own Custom GPT
Managing Custom Instructions

Best Practices and Responsible Use

Establishing Clear Ethical Boundaries
Essential Workplace Restrictions
Implementing Quality Assurance
Always Verify These Elements
Recognising and Mitigating Bias
Preserving Human Judgment and Connection

*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.

Want to run this course for your staff?

Standard course ready to go — customisation available if your team needs it.

Only need to train one or two people? Book a seat in our public ChatGPT Foundation course (full day).

Call Us

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(03) 9999 7780

Email

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[email protected]

Chat With a Course Instructor

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Our Clients

Yvonne D'Souza

Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.

Tashara Armstrong

Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke Learning

Ayaka Inaba

I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.

Marina Altson

I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊

Matthew Gilchrist

The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!

Grace Roob

The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.

Health Information Services CAH

Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.

Pamithi Cumaratunga

I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.

Barbara Croysdale

Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!

Mike K

I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke

FAQ's

We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.

Where can this ChatGPT Essentials training be delivered?

We can run ChatGPT training in person at your office, live online, or in a hybrid format. All formats are interactive, giving participants the chance to practise creating prompts and working with ChatGPT in real scenarios.

How many staff can attend a ChatGPT Essentials training session?

The course works best with small to medium groups, as this allows everyone to experiment with prompts and get trainer feedback. We’ll suggest a recommended size but can adapt to your team.

Can we schedule the ChatGPT Essentials training at a time that suits us?

Yes, we’ll work with you to arrange a convenient schedule. This might be a short introduction, a full-day deep dive, or shorter sessions delivered across multiple dates.

What will my team be able to do after the ChatGPT Essentials course?

Participants will understand how to create clear prompts, interpret ChatGPT’s responses, and use it for practical workplace tasks. They’ll also learn strategies for refining prompts to get better results. By the end, they’ll feel confident using ChatGPT as a productivity tool in their daily roles.

Do participants need any prior knowledge of ChatGPT?

No, this course is designed for complete beginners. We’ll start from the basics and gradually build participants’ skills.

Can the ChatGPT Essentials training content be customised to our needs?

Yes, we can adapt the training to reflect your workplace tasks, such as drafting emails, summarising reports, or generating ideas. This ensures staff can immediately apply their learning.

Will staff receive a certificate of completion?

Yes, every participant receives a digital certificate. This provides recognition of their new skills and professional growth.

Do you provide support after the ChatGPT Essentials training?

Yes, lifetime support is included. If staff have questions later while using ChatGPT, they can contact us for help.

Not sure if this the right course for your team?

Get your team members to try our short, anonymous ChatGPT skills test.
You’ll discover your true proficiency level in minutes, no registration required

Prior Knowledge

This course is designed for complete beginners or those with some basic familiarity with ChatGPT. No prior experience is required, just a curiosity to learn how to use ChatGPT confidently and effectively in everyday tasks.

Required Software

You will need access to the ChatGPT platform. You can use ChatGPT through OpenAI’s website, either using the free version or a paid subscription. An up-to-date web browser (Chrome, Firefox, Safari, or Edge recommended) is necessary for the best experience.

Course Materials

All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.

Note About Different Versions

ChatGPT is continually updated by OpenAI. This course covers the core functions of ChatGPT, and as OpenAI introduces new features or versions, the skills learned here will still remain relevant, allowing you to use the latest functionalities as they become available.

Brendon Farrell

Co-Founder / Facilitator

From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.

As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.

Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.