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Reviews and Testimonials

Keystroke Learning - Do you like learning alone or in a group

Discover What Our Customers Are Saying

Dive into real stories of how our training courses have enabled businesses and individuals to reach their goals. See why countless people trust us to deliver outstanding results.

Our Reviews and Testimonials page is your go-to for honest, insightful feedback, from rave reviews to honest and insightful opinions .

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Fantastic, easy to understand and well taught class.
I attended a recent Adobe InDesign Training with Brendon after previous trainings with another organisation were cancelled.

I work for a school, so I have to go through a fair process to get training approved, and their 'guaranteed to run' classes meant I didn't have to worry about the class actually happening. The class was really well structured, even with only two of us attending, and Brendan was happy to work with us to give whatever guidance was needed, relevant to our specific work.

The class had plenty of breaks, with lot's of opportunities to chat or run downstairs for another coffee, or grab a nespresso from up the back of the room, which made it easy to feel comfortable with asking questions. The actual coursework was filled with tips and tricks that will make my work much faster and much more efficient in my day-to-day, as well as going over some technical info that will be helpful in understanding why InDesign works the way it does.

The location is great, a short tram ride from the CBD, with ample paid parking around for about 20 bucks, which is great if public transport isn't an option.

Overall I would recommend the Beginners InDesign course with Keystroke Learning wholeheartedly!
A. MacRae
Adobe InDesign Introduction
Brendon was very knowledgeable and set a nice pace. The extra shortcuts and tips were excellent. The activities were also very helpful to apply the learning. I feel positive about moving forward with my projects and what I need to achieve.
H. Adamson
Articulate Storyline - Fundamentals Workshop
Anaconda has used Keystroke Learning for Microsoft Excel and also Adobe InDesign training. We’ve had consistently great feedback from learners about the quality of the facilitators & learning. Thank you Keystroke Learning.
A. Rowe
Adobe Photoshop & Adobe InDesign
Great trainer and style, informal and approachable, responsive to questions but stayed on track and within time. Particularly good at clear explanations without jargon and checking in with existing knowledge of trainees.
A. McVeigh
Microsoft Project - Introduction
I really enjoyed this class. I learnt a lot and will definitely reach out to Keystroke Learning if I require any additional training.
S. Moten
Adobe Photoshop - Getting Started with Photoshop
This session was extremely beneficial to me, and Mark was an excellent instructor. He made sure that everyone in the group was comfortable with a theory/idea before moving on, and was more than happy to take time and answer questions/give demonstrations. Overall, this session was very useful, and I am glad that I attended.
L. Young
Microsoft Excel – Beyond the Basics
The overall training session was great and well presented. Brendon really knew his subject well and was informative. Really enjoyed the whole experience.
B. Susanto
Adobe Photoshop - Introduction
Kmart

The time that has gone into preparing these courses is evident in the content, delivery, and support materials. I know our team all enjoyed the training and took away lots of new skills.

As someone who knew they were at a beginner level, I found the course not only taught me essential skills but also helped me realise how powerful the software is, which greatly boosted my confidence in using Microsoft Power BI.

I also thought you did a great job in balancing the personalities of the group and ensuring that everyone was following along.

Looking forward to undertaking some more sessions in the future.

C. Reid.

Brilliant! Added in so many extra ideas, concepts, and shortcuts! Really useful information. I look forward to creating a project to show my team on what I have learnt today!
K. Scott
TechSmith Camtasia - Introduction Workshop
Thank you the training was great and I learnt a lot. Even the topics covered that I already felt comfortable with prior to the course I was able to pick up additional tips or hints that are useful. Thanks again.
A. Kandi
Articulate Storyline - Advanced Workshop
Brendon was great, made everyone feel comfortable and I felt really confident that I had a better understanding of Excel at the end of the class. I’m keen to come back and learn more about how to create pivot tables using external data.
A. Knight
Microsoft Excel – Lookup and Reference Functions
This was an excellent course. I would highly recommend it to my friend/family. Everything was explained really well in an easy to understand manner, proved that Brendon knew what he was talking about but not in an intimidating manner, more in a “I’m here to help” way.
N. Ryan
Articulate Storyline - Fundamentals Workshop
Mark walked us through the course thoroughly, provided us with useful, practical Access tips to use. He gave us lots of opportunities to ask questions and for clarification. The small group setting was suitable and conducive for learning.
D. Choo
Microsoft Access - Advanced
I have to tell you the computer courses were all a hit. The trainer was fantastic. He was funny, he was patient, well spoken, really knew his work and he just made the class enjoyable.
M. Jones
Microsoft Office 365 Workshop
Mark, thank you so much for the information and practical instruction provided today. I have been shown all the tips, tricks, and attributes in that have eluded me when I was busy working on troublesome Word documents. I intend to put the information given today into practice.
J. Delmenico
Microsoft Word - Introduction
Mark’s style is great. Easy to follow. He is also good at teaching you the best or easiest way of doing things and constantly reiterating that during the course so that it sticks in your mind.
A. Carmichael
Adobe InDesign - Getting Started with InDesign
Anaconda

I usually avoid or feel quite intimidated by Microsoft Excel, but surprisingly I really enjoyed the course! A big thanks to Mark for making it engaging and teaching us the basics.

I now feel much more confident and plan to use Excel more often!

L. Morriss

I can’t fault Brendon at all, he was simply brilliant and taught the course in a very thoughtful/respectful manner (even for a beginner like myself).
O. Kong
Adobe Illustrator - Introduction
This is my second class with Mark and I can honestly rate him as one of the best trainers I have had. He is more than willing to help with everything and answered all of my questions with confidence and surety.
S. Hohneck
Microsoft Word - Building Word Templates
The overall training session was great and well presented. The presenter really knew his subject well and was informative. Really enjoyed the whole experience.
B. Susanto
Microsoft Word – Reviewing Documents with Word
Mark was really well versed and was able to answer questions that weren’t even in the list of topics. He was really encouraging and positive throughout the day! Well worth the time and even better than it could be run at our facility as we were able to get more time in doing this rather than trying to travel somewhere else.
T. Lowther
Microsoft Excel - Intermediate
Consultant was great and kept us involved despite it being a Friday at the end of a very long week.
J. Stevens
Microsoft Outlook - Getting started with Outlook
This was one of the best workshops I have ever attended. The venue, materials & facilitation was excellent. I recommend this training to anyone considering this course.
J. Smith
WordPress Introduction Workshop
Instructor’s pace was at the right level for training and ensured we understood each learning topic before continuing. Linked back to the workplace to ensure we adapted into our daily use and explained each topic clearly.
N. Morris
Microsoft Project - Introduction
Instructor was fantastic – good mix of presenting and allowing the group to undertake practical tasks. The right amount of questions of the group balanced nicely with the general presentation.
D. Matthews
Microsoft Office Online
Ray White

I can't thank Mark Finney and the team at Keystroke Learning enough for the training session I recently completed.

Mark was extremely professional, informative & understanding in his approach, I would highly recommend anyone who's looking to further develop their skills in programs like Google Sheets or Excel contact the team at Keystroke Learning.

B. Alexander

This is my second class with Brendon and I can honestly rate him as the best trainers I have had. He is more than willing to help with everything and answered all of my questions with confidence and surety.
S. Hohneck
Moodle Course Creator Workshop
Mark was a wonderful trainer, who was very patient and demonstrated some great and very relevant hints, tricks and processes that I will be able to immediately implement in my daily work. He was very professional and easy to follow when carrying out exercises and examples. I really enjoyed my day!
G. Kendall
Microsoft Word - Fast Formatting with Styles
Brendon is excellent, he knows his stuff and is clearly passionate about teaching. He is approachable and answered all our questions. He highlighted the most appropriate areas and always mentioned real life examples.
D. Fonceca
Microsoft Excel – Pivot Tables
Mark was a great trainer, he knew his material and was passionate about sharing it with us. He was also very good at assessing our skills and needs and adjusting the pace of the course accordingly.
A. Whelan
Adobe Acrobat - Introduction
Thanks very much for your teachings today. I have learnt many things that I will be able to take back to work and use immediately. You were able to relate to everyone in the group so that we could apply back to real life. Your training was entertaining and I was engaged for the whole day. I look forward to returning for further training. Thanks again.
B. Balogun
Microsoft Excel - Introduction
The feedback from the group was very positive with comments that the content was good, resources appreciated, and that the day was delivered with the right level of direction and humour. Once again, many thanks for the day.
J. Smallwood
Microsoft Excel - Customised
Keystroke Learning - Building Computer Skills to Enable Success

Learn Today Face to Face Online with Keystroke Learning

Learn with Keystroke Learning

Our training approach is professional yet friendly, motivating participants to learn quickly and easily. 

When you complete our training course, you will be ready to apply your new skills right away. 

If you have a customised training solution in mind or need to schedule our popular computer courses
Interested in learning more about our offerings?
Our team will take the time to discuss your requirements and help you make smart decisions that best meet your needs.
© 2016 Onwards – Keystroke Learning – ABN 11 620 050 759
Keystroke Learning - Building Computer Skills to Enable Success

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Keystroke Learning - Building Computer Skills to Enable Success in Melbourne

Melbourne Training Centre

Suite 613, Level 6,   1 Queens Road Melbourne, VIC 3004

Venue Access Hours

Monday – Friday 8:30am – 5:00pm

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Keystroke Learning - Learning Methods - Self Paced Assisted Learning

Self Paced Assisted Learning

Self Paced Assisted Learning combines the best of independent learning with the best of trainer assisted learning.

This unique approach to learning works as follows:

Each participant is provided with a training manual for a given application and level, and they work through a series of exercises.

If they get stuck or don’t understand a concept, the trainer is immediately available to help them understand the issue at hand and to give examples of how to implement the feature or application.

It is not uncommon to see one person working on an Excel Advanced manual while the person beside them is doing a Word Introduction, and another is working on something else.

Active Monitoring

The role of the trainer in the Self Paced environment is quite different to their role in a typical classroom. Even when each participant is working well unassisted, the trainer will be actively monitoring their progress, providing feedback and encouragement as well as fine-tuning the learning process. There is usually little time to “take it easy” as the trainer works to increase the efficiency and effectiveness of learning.

Personalised Learning

Self Paced Assisted Learning is very personalised, with the interactions generally being around individuals and small groups.

These sessions can be broken into 1.5-hour blocks of time, allowing up to 4 sessions in a day, thus allowing a larger number of people to attend for shorter time periods.

Key Benefits of Self Paced Assisted Learning

Want to know more about Self Paced Assisted Learning? Reach out to us!
Keystroke Learning - Learning Methods - Webinar Training Courses

Webinar Training

We pack more useful information into our Webinar Training Sessions than a squirrel stuffs acorns for winter.

Ditch the sink-or-swim approach to new technology. Our Webinar Sessions are your team’s virtual lifeline to tech proficiency.

These interactive online gatherings transform intimidating rollouts into engaging adventures. Our expert trainers don’t just introduce change – they help make your team embrace it. We explain the ‘why’ behind new systems, turning sceptics into champions with concise, high-impact briefings.

Forget dull lectures. Our sessions spark lively discussions and showcase features with contagious enthusiasm. Whether your team is office-based or remote, we bring the learning to them.

Investing in training isn’t just smart; it’s crucial. Our Webinar Sessions are your compass in the sea of technological change.

Upgrading systems? Migrating platforms? Introducing new tech? We’ve got you covered. 

Curious about our Webinar Training? We’re here to help!
Keystroke Learning - Learning Methods - Seminar Training

Seminar Training

Is your team lost in the tech wilderness, sending smoke signals for help?

Let’s face it, expecting your staff to “figure it out” on their own is a recipe for chaos, confusion, and probably a few broken keyboards. Relying on this approach is like using “password123” for your bank account, technically possible, but you’re just asking for trouble.

Enter Seminar Training, the GPS for your technologically challenged employees!

Perfect for large groups needing to get up to speed, our seminars address organisational changes, explaining the rationale and benefits. We encourage audience interaction, generating discussions that’ll make your team feel engaged.

These sessions provide concise overviews of new systems and features, delivering targeted briefings with minimal disruption. It’s like speed dating, but instead of potential partners, your employees meet productivity boosters!

Our expert trainers don’t just demonstrate key functionalities, they perform them with the flair of a Vegas magician. To maximize the learning impact, many clients complement our seminars with our Roving Training program.

Whether you call them seminars or awareness sessions, when you’re upgrading, migrating, or introducing new technology, we’re here to save the day and your team will be begging for the next software update.

Got a questions about Seminar Training? Contact us for answers!

Keystroke Learning - Learning Methods - Roving Training

Roving Training

Roving Training brings expert facilitators directly to your workspace, either in-person or virtually, to address specific training needs.

Looking for training that’s as unique as your team? You might stumble upon a few buzzwords like “Roving Training”, “On-Demand Training”, “Floor Walking”, “Corporate Trubleshooting”, “Floater”, or “Roaming Training Services”.

Basically, they’re all just fancy ways of saying, “On-the-spot instruction tailored to specific needs”.

Roving Training is a 1 on 1 or very small group training session which is generally scheduled for short timeframe on a specific subject. 

Typically, these training sessions are structured by allocating time slots/appointments with individuals. The topics covered throughout the session do not have to be at the same level or software package.

Roving Training offers the benefit of immediate, hands-on support right where and when it’s needed, ensuring that learning is directly applicable and highly relevant to real-time challenges.

How Roving Training Works

In this example, Sarah, the office superhero has scheduled blocks of time for her colleagues. For instance, James is scheduled at 9:30am for half an hour to work on Pivot Tables. After James gets his Excel fix, the trainer visits Ellen at 10:00am for an hour to help solve a problem she is having with Photoshop. The trainer then continues visiting each person in the schedule, addressing their individual requirements.

Sarah also handles training during software upgrades and rollouts with one of our nifty tactics called floor walking. This involves the trainer roaming around the office to provide instant, on-the-spot support for any tech hiccups.

It’s like having a tech wizard who appears out of nowhere when you need them the most, no magic wand required, just a trainer with lots of expertise and a friendly smile!

Key Benefits of Roving Training

Want to learn more about Roving Training? Talk to us today!
Group Training Courses - Keystroke Learning

Group Training Courses

Upgrade your colleagues from “Control+Alt+Defeat” to “Tech+Savvy+Elite”!

Attention all tech-challenged teams and software-phobic departments! Is your office filled with cold sweats at the mere mention of pivot tables? Does the phrase “software update” send shivers down your spine like a horror movie jump scare? Fear not, our Group Training Courses are here to transform your tech terrors into laugh-out-loud learning adventures!

Our Full-Day Courses are the brain boot camp you never knew you needed. No drill sergeants or questionable cafeteria food here, just a day packed with digital discoveries. 

For those who prefer their learning strong like their coffee, our Half-Day Courses deliver an espresso shot of education in just 3 hours.

And for the ultimate in tailored training, our Customised Courses are the Tinder of tech education. Swipe right on the modules you love, left on those you don’t. It’s all about finding your perfect match in the digital dating pool.

So, let’s turn those frustrating error messages into exhilarating “Eureka!” moments.

Full Day Sessions

Full-Day Group Training Sessions provide a deep dive into your chosen subject, offering a comprehensive experience that’s perfect for teams eager to explore topics in detail.

Think of it as an intellectual day spa, with plenty of time to soak in each concept, from the fundamentals to the fine points. Your brain cells will thank you for the pampering!

With a full day dedicated to learning, participants can engage in extensive hands-on activities, workshops, and real-world applications.

You’ll have ample opportunity to tackle complex problems, ask questions, and even share a laugh or two as you work through exercises.

A standard training course takes around 6 hours, plus scheduled breaks to ensure everyone stays refreshed and ready to absorb more. We promise not to make you do jumping jacks during these breaks… unless you really want to.

The start time of the training is completely negotiable, but typically, the training time slot will be 9:00am – 4:00pm.

This turns the training day into an enjoyable and productive fun run rather than a sprint. Don’t worry, the only medals awarded will be for “Most Enthusiastic Learner”

Half Day Sessions

Half-Day Group Training Sessions offer a focused exploration of your chosen subject, providing a compact yet impactful experience that’s ideal for teams looking to dive into topics efficiently.

Think of it as an intellectual boost, with a concentrated dose of knowledge that’ll leave your brain feeling refreshed and invigorated. It’s like a shot of espresso for your mind, minus the jitters!

In this condensed learning sprint, participants engage in targeted hands-on activities, workshops, and real-world applications. It’s a mental obstacle course designed to challenge and stimulate without being overwhelming.

You’ll have the chance to tackle key problems, ask burning questions, and maybe even crack a few witty one-liners as you zip through exercises. After all, who said learning can’t be snappy and snazzy?

A standard training course takes around 3 hours to complete, which includes a short break at the halfway point. Don’t worry, we won’t make you solve riddles to earn your break—unless that’s part of the training, of course!

The start time of the training is completely negotiable but typically, the training time slot will either be 9:00 am – 12:00 pm or 1:00 pm – 4:00 pm. Whether you’re an early bird or a post-lunch learner, we’ve got you covered.

Off the Shelf Courses

Off-the-Shelf Training is like walking into a bookstore and picking out the perfect novel, it’s ready to go and has been vetted for quality.

These pre-designed courses are packed with tried-and-tested content, so you can dive right into learning without any fuss.

Whether you’re tackling Microsoft Office, Adobe Creative Cloud, or any other major software, these courses are designed to cover the essentials with a dash of flair.

Just as how you wouldn’t need to re-write a bestselling novel, you don’t need to re-invent the wheel with these training options.

They’re perfect for when you want solid, no-nonsense learning that’s ready when you are.

Customised Training

Customised Training is the tailor-made suit of the training world.

Think of it as the Gucci suit of the learning world — bespoke, fitted, and perfectly aligned with what you need.

It’s all about designing a training experience that’s as unique as your organisation.

Just like a custom suit is made to fit every curve and seam, customised training is crafted to address specific challenges, industry nuances, and skill gaps within your team.

Our training is modular, so you can mix and match like a fashionista, choosing from a selection of existing topics, or we can work with you to develop something specific to your organisation. Either way, we are on hand for advice on the best way to structure your customised training course.

Do you need a custom training solution? Get in touch with us!

Keystroke Learning - Learning Methods - 1 on 1 Training Session

One on One Training

Designed for participants who already have a basic understanding of an application but need to fill specific knowledge gaps.

The 1 on 1 training option provides a completely personalised training experience.

Brief and Focused

These sessions are entirely focused on the needs of the individual participant, whether that need is to become an expert in Microsoft OfficeAdobe Creative Cloud, or simply to become more proficient with other commonly used software applications.

1 on 1 training sessions are delivered in 3-hour blocks, while additional 1-hour blocks can be added if required. The choice is yours.

Help with Multiple Applications

Although the primary focus may be on learning a specific application or feature, this unique training provides participants with the opportunity to receive assistance on other applications during their session. This may include ExcelWordPhotoshopStoryline, etc.

Key Benefits of 1 on 1 Training

Interested in 1 on 1 Training? Let’s discuss your needs!
Keystroke Learning - Public Scheduled Training Courses

Public Scheduled Training Courses

Raise Your Skills with Expert-Led
Public Training Courses!

Are you tired of fumbling through Excel like it’s a complex puzzle? Ever wished you could wave a magic wand to fix your an image?

Well, Keystroke Learning’s Public Scheduled Training Courses are designed to meet specific training needs.

People from different companies all attend the same course at the same time, turning our Melbourne CBD training room into a bustling hive of learning and collaboration. Everyone brings something different to the table!

Can’t make it to Melbourne? No worries! We offer our courses online and in hybrid mode too, so you can join from anywhere.

Check out our Public Course Timetable and take your skills to the next stage!

Want to know more about our public training courses? We’re here to help!
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