Helping Users Learn New Software Skills with Practical, Hands-On Training Courses

Small groups, certified trainers, interactive training in Microsoft, Adobe, Google, eLearning & AI

135+ Reviews

5.0

Transform Your Tech Skills with Flexible Training Solutions

We understand that mastering technology is essential for success in today’s workplace, and let’s face it, nobody enjoys staring at error messages. At Keystroke Learning we deliver practical training that turns those head-scratching tech moments into ‘aha’ victories you can celebrate immediately.

Our flexible approach lets you learn through classroom sessions, live online training or at your workplace, because we know one size fits all usually means it fits nobody.

Backed by 27 years of expertise and countless cups of coffee, we pride ourselves on turning those complex ‘what does this button do’ moments into clear, usable knowledge. Let us help you develop the digital skills you need to thrive in your role, and maybe even become the office tech guru.

Classroom
Training

(Face to Face)

Step into our Melbourne training centre, where small groups mean big learning! With hands-on practice and expert guidance, you'll master those tech skills while enjoying our coffee and bad jokes.

Online
Training

(Live Online)

Engage in real-time with your instructor from anywhere with an internet connection. Our interactive virtual sessions deliver the same high-quality instruction as our face-to-face courses but from your preferred location.

In-House
Training

(We come to you)

Let us bring our expertise directly to your workplace. This convenient option keeps your team in their familiar environment with access to relevant files and systems

Customised
Courses

(Tailored to your needs)

Get training that fits your organisation like a well-tailored suit. We'll craft the course to tackle your challenges,. Delivering the skills your team needs, exactly when they need them.

Is Software Sabotaging Your Team's Productivity?

Is your team turning simple tasks into complex rituals? You know, the kind where it takes 100’s of clicks just to format a document? You’re not alone in this digital circus.

Every day, countless organisations waste precious hours as employees wage epic battles against their own computers. The cost isn’t just time, it’s the frustrated sighs, the desk-tapping dance of impatience, and the endless coffee runs to escape that stubborn spreadsheet.

Meanwhile, your software’s amazing features sit unused, like that fancy gym membership you swore you’d use this year.

That’s where Keystroke Learning comes in. Think of us as your tech therapy team. We transform those “why won’t this work?!” moments into “wow, that was easy!” victories faster than you can say “have you tried turning it off and on again?”

Everyday Software Challenges Holding Your Team Back

Wasting hours searching for how-to guides that don’t deliver results
Low confidence when using tools like Excel, Teams, or Adobe Creative Cloud.
Falling behind competitors due to outdated processes.
Frustration with generic training that doesn’t address your unique needs.
Remote Collaboration Chaos - Team members struggling to effectively use Microsoft Teams, SharePoint, or Google Workspace

40-50 Hours
Lost Annually

McKinsey research shows employees spend 9.6 hours per week searching for and gathering information
Forrester reports 38% of time is wasted due to poor software proficiency
The cost equates to roughly $7,000-$8,500 per employee annually in lost productivity

Takes 3-4x
Longer

Research by Robert Half Technology found untrained Excel users take 4x longer for complex formulas.
Microsoft’s own studies show trained users complete common tasks in 1/3 the time.
Specific examples:
Untrained: 30 mins formatting a complex document
Trained: 8 mins using proper styles and templates

Impact on
Your Business

For a team of 10 people based in Melbourne, earning an average-level salary:

500+ hours lost annually to software inefficiency
$45,000+ in hidden productivity costs
30-60 minutes wasted daily per person on email management alone

We're Here To Help Propel Your Team Forward

Transform your team’s productivity from day one with practical skills they can apply right away. Our training focuses on real-world applications, not just theory.

Whether you prefer face-to-face, live online, hybrid, or self-paced training, we’ve got you covered. Whether your team is in Melbourne or scattered across Australia, we’ll meet you where you are.

Learn from our certified tech wizards who make software struggles disappear faster than you can say “Why is this not working?!” With 27+ years of experience and recognition as Microsoft Certified Trainers, we promise no death-by-PowerPoint, just fun, engaging lessons that work.

No more drowning in jargon or complicated instructions. We keep things straightforward, so your team can tackle each challenge with ease.

We create and maintain all training materials in-house, delivering up-to-date content that matches the latest software releases. And yes, we spell “colour” properly, no American English.

Brendon Farrell & Mark Finney

Co-Founders of Keystroke Learning and lead Facilitators

“We understand how overwhelming software can be, we’ve all experienced that ‘why are there so many buttons?’ moment. That’s why we create simple, straightforward training programs that will have you saying ‘has it always been this easy?'”

Picture your team dancing through spreadsheets with the grace of a swan, instead of stumbling like a penguin on roller skates.

Our training turns those “help me!” moments into “watch this!” triumphs. No more crying into keyboards or performing ritual sacrifices to the printer gods, just practical skills served with a side of laughs.

And unlike those YouTube tutorials that spend 20 minutes telling you their life story before showing you how to click a button, we get straight to the point. Because let’s face it, your time is better spent being productive than watching someone’s cat walk across their keyboard during a “how-to” video.

Boost Productivity

Who needs a superhero when you’ve got shortcuts? Our training turns you into the workplace equivalent of The Flash, zipping through tasks like a pro.

You’ll learn the best ways to work smarter, while your colleagues are still fumbling around with outdated methods.

Mastering productivity isn’t just helpful; it’s your secret weapon for impressing everyone at the next team meeting.

Achieve Confidence

Remember that time you tried using new software and accidentally created 500 blank documents? Yeah, we’ve all been there. But fear not! Our training will transform you into a software wizard, waving your metaphorical wand to tackle tasks with ease.

No more tech-induced panic attacks, just you, confidently conquering the digital universe like the pro you were meant to be.

Save Time

Time is precious, just ask anyone who’s waited in line for coffee during a morning rush. With our training, you’ll learn how to automate those mind-numbing, repetitive tasks that make your day drag.

Imagine turning hours of “copy paste repeat” into a few clicks, leaving you extra time to daydream about your next holiday or let’s be real, catch up on emails. Efficiency has never looked so good.

Why Choose Keystroke Learning

Guaranteed to
Run Courses

No cancellations here! Enrol in our public scheduled courses with confidence, knowing they’ll run, even if you’re the only student! We’re committed to making sure every course run while sharing our knowledge and jokes, no matter what.

Lifetime
Support

Learn once, benefit forever. Our team is here for you every step of the way, even when you’re old and grey and your grandkids are asking you about those ‘weird’ computers from the 2020s.

Small Class
Size

Personalised attention matters. With fewer students in each class, you enjoy more meaningful interaction, reduced awkward silences, and none of those dreaded ‘any questions?’ moments.

Outrageous Money
Back Guarantee

Worried it’s not right for you? Just let us know your concerns during the first break, and we’ll do our best to address them. If we can’t resolve it to your satisfaction, you’ll receive a full refund with no questions asked. Your satisfaction is always our top priority. We want you to feel confident in your learning experience.

Comprehensive
Training Programs

Our training programs cover all the must have software programs from Microsoft, Adobe, Google, eLearning, and more. Our expert instructors will guide you through the latest features and best practices, minus the boring tech talk. You’ll be a software whiz before you can say “Is there a shortcut for that?”

Expert Instructors,
Proven Results

Learn from seasoned professionals who excel at simplifying technology and have been teaching software skills since the dial-up era. With years of experience and a knack for translating complex concepts into plain English, they’ll guide you through real-world examples using proven training methods, ensuring you can effectively apply what you learn.

100% Australian
Owned & Operated

Proudly Aussie-owned, we offer hands-on training that takes you from beginner to pro with practical skills and a touch of Aussie flair.

You’ve made it this far, we’re guessing you’ve got a question or two, don’t hesitate to get in touch!

Call Us

(03) 9999 7780

Email

info@keystrokelearning.com.au

Flexible Training Delivery Methods
so you can
Choose Your Own Adventure

Whether you’re a hermit or a social butterfly, we’ve got a range of training styles that will catch your interest.

Our corporate training programs come in all shapes and sizes, from online training courses for those who prefer to learn in their PJ’s, to face to face training workshops for those who need a little human interaction, don’t worry, our trainers are friendly.

Choose Your Own Training Adventure

Below you'll find an interactive flow chart designed to guide you through various training options.
This tool is crafted to help you discover the most suitable training path based on your needs and preferences.

Read the Question: The main question will be displayed at the top.
Hover Over Buttons: Hover over any button to get an overview of that option.
Click a Button: Click on a button to select an option and see the next question or details.

Our Clients

Fantastic, easy to understand and well taught class. I attended a recent Adobe InDesign Training with Brendon after previous trainings with another organisation were cancelled. I work for a school, so I have to go through a fair process to get training approved, and their 'guaranteed to run' classes meant I didn't have to worry about the class actually happening. The class was really well structured, and Brendan was happy to work with us to give whatever guidance was needed, relevant to our specific work. The actual coursework was filled with tips and tricks that will make my work much faster and much more efficient in my day-to-day, as well as going over some technical info that will be helpful in understanding why InDesign works the way it does. Overall I would recommend the InDesign course with Keystroke Learning wholeheartedly!

I attended an excellent workshop on 'Introduction to Adobe InDesign' tailored to our specific needs. Brendon was clearly an experienced facilitator with a detailed knowledge about the InDesign program. The session was professionally run and he ensured the learners understood each section before progressing to the next section. The room at Queen's Road had comfortable chairs, an excellent IT setup and great coffee/tea facilities. I thoroughly enjoyed the experience and left feeling empowered to create documents using the skills I learnt. Thank you Brendon - I highly recommend your company to others

A really comprehensive and easy to follow course with a great manual to support my learnings and use a reference later on. The lifetime support is also a fantastic offer. I will be using Keystroke Learning for any other training I need going forward!

Skip the Sales Person,
Chat Directly with a Course Instructor

Bypass the sales pitch and chat directly with one of our trainers, you know, the ones who actually teach all this techy stuff! No marketing speak or fancy jargon, just straight talk from someone who lives and breathes the course content.

They’ve likely answered every question under the sun and probably heard a few that made them scratch their heads too. Plus, they’re way more interested in talking about software and tech than trying to sell you something.

Who better to help you decide if a course is right for you than someone who’s seen firsthand how students progress from struggling with basic concepts to efficiently tackling complex challenges.

Pick Your Date & Time

Browse our calendar and select a date & time slot that works best for your schedule.
We schedule 30 minute consultations over Microsoft Teams, and can adjust the duration if needed.

Tell Us About You

Fill in your contact information and any additional notes about what you’d like to discuss.

You're All Set!

You’ll see a confirmation screen and receive an email with your meeting details and calendar invite.

FAQ's

You must really like reading! Nothing against that, but we’re running out of things to say! While we love your enthusiasm, let’s save you some reading time. Here are our most frequently asked questions and if you need more, check out our FAQ page for the complete scoop!

Where are your training courses held?

Wherever you need them! We offer:

In-house training at your workplace (we’ll bring the smarts; you provide the coffee).
Off-site training at our convenient location: 613/1 Queens Rd, Melbourne, VIC 3004.
Online training sessions that are interactive and engaging, no falling asleep on mute here!
Public scheduled courses for those who prefer a traditional classroom setting.

Do you offer corporate or group training?

Absolutely! We love helping teams learn together. Whether you’ve got a small team of 3 or an entire department, we can make it happen. You can choose to have the training at your workplace (in-house training), at our training venue, or even online if that works better for your team.

The best part? We’ll customise the content to match exactly what your group needs to learn. No time wasted on features you’ll never use, and extra focus on the stuff that matters to your team.

Want to mix and match topics? No problem! We can create a custom program that covers multiple software applications in one session. Maybe Excel in the morning and PowerPoint after lunch, you tell us what works for your team.

Ready to organise group training? Give us a call at (03) 9999 7780, email us at info@keystrokelearning.com.au, or use our contact form. We’ll help you plan the perfect training session for your team!

How many people can attend a training session?

We believe in keeping our class sizes just right, like a perfect coffee-to-milk ratio! Here’s what works best:

Our training sessions are structured to maximise learning effectiveness:

Small Group Training (Face-to-Face):

When we bring the training to your workplace, here’s how we keep things just right:

Ideal class size: Up to 10 learners.
Intimate enough for everyone to get personal attention, but lively enough for great discussions. This sweet spot means:
- Every participant gets some quality time with our trainers (no hiding in the back row!)
- More chances to ask those “Is it just me, or…?” questions
- A relaxed vibe where even the shyest Excel novice feels comfortable speaking up
- Plenty of opportunities for those “Aha!” moments we live for
Need to squeeze in a few more eager minds? No worries! Additional participants can join for just 10% extra per person

When you want to get away from the office why not attend our training centre:

Designed for small groups of up to 6 participants at our Melbourne training centre
Perfect for focused, hands-on learning
Plenty of personal attention from our expert trainers

Live Online & Hybrid Training:

Ideal class size: Up to 15 learners.

Flexible group sizes to suit your needs
Interactive sessions with real-time support
Great for teams spread across different locations

Seminars & Webinars:

Ideal for larger groups
Perfect for software rollouts and updates
Can be complemented with Roving Training for personalised support

We’re all about making sure everyone gets the attention they need to learn effectively.

What does it mean when you say courses are "guaranteed to run"?

For our Melbourne courses, we believe in keeping our promises. When you book a course with us, it’s going to run, whether you’re flying solo or part of a full class. We don’t play the numbers game or cancel just because of low enrolment.

The only time we might need to reshuffle things is if something completely unexpected pops up (like a trainer testing positive to Covid on the day of the training and we can’t get a replacement), or if there’s some major external event beyond our control. If we ever need to change venues, we’ll give you plenty of notice.

What types of training do you provide?

We cater to all learning styles with:

Face-to-Face Training: Traditional classroom or workplace sessions.
Live Online Training: Interactive virtual classes with real-time Q&A.
Self-Paced Assisted Learning: Study at your own speed with trainer support.
Hybrid Learning: A mix of online and in-person sessions.
One-on-One Training: Personalised sessions tailored just for you.

Can I customise the training for my team?

Absolutely! Whether you want a crash course on pivot tables or a deep dive into Adobe InDesign, we will tailor the content to fit your goals and team dynamics. Think of it as made-to-order training.

Still Scrolling? You Must Really Like Tech Facts!

Here are some quirky tech tidbits to brighten your day…

The first computer mouse was made of wood and probably gave you splinters if you clicked too hard.
The term “bug” in computer programming came from an actual moth that was found inside Harvard’s Mark II computer in 1947.
The QWERTY keyboard layout was actually designed to slow typists down because early typewriters would jam if people typed too fast.
The first computer password was created in 1961 at MIT. Rumor has it, it was “password123”.
The first spam email was sent in 1978. We’ve been deleting them ever since.
The most common password is still “123456”.
About 90% of all Excel spreadsheets contain at least one formula error. Don’t worry, that’s why we’re here!

Remember, if you’ve read this far, you probably need more coffee… or maybe just some training! Get in touch with us, we promise our courses are more useful than these random facts.