Helping Users Learn New Software Skills with Practical, Hands-On Training Courses

Small groups, certified trainers, interactive training in Microsoft, Adobe, Google, eLearning & AI

The Best Software Courses Designed in Melbourne Delivered Australia Wide

Illustration of Keystroke Learning's corporate training approach in a classroom setting, featuring an engaged instructor and participants focused on developing essential computer skills. This training method is designed to enhance digital literacy and professional capabilities, enabling success in modern corporate environments.

Helping Users Learn New Software Skills with Practical, Hands-On Training Courses

Small groups, certified trainers, interactive training in Microsoft, Adobe, Google, eLearning & AI

The Best Software Courses Designed in Melbourne Delivered Australia Wide

Illustration of Keystroke Learning's corporate training approach in a classroom setting, featuring an engaged instructor and participants focused on developing essential computer skills. This training method is designed to enhance digital literacy and professional capabilities, enabling success in modern corporate environments.

Practical Software Training in Melbourne & Online

Microsoft 365, Adobe, AI & eLearning Training Designed for Real Workplace Skills

Google logo

150+ Reviews

5.0

Illustration of Keystroke Learning's corporate training approach in a classroom setting, featuring an engaged instructor and participants focused on developing essential computer skills. This training method is designed to enhance digital literacy and professional capabilities, enabling success in modern corporate environments.

Explore Our Software Training Courses

Trusted by Organisations Across Australia

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Yvonne D'Souza profile picture
Yvonne D'Souza
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.
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Tashara Armstrong profile picture
Tashara Armstrong
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Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke Learning
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Ayaka Inaba profile picture
Ayaka Inaba
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I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.
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Marina Altson profile picture
Marina Altson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊
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Matthew Gilchrist profile picture
Matthew Gilchrist
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The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!
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Grace Roob profile picture
Grace Roob
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The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.
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Health Information Services CAH profile picture
Health Information Services CAH
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.
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Pamithi Cumaratunga profile picture
Pamithi Cumaratunga
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I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.
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Barbara Croysdale profile picture
Barbara Croysdale
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!
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Mike K profile picture
Mike K
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke
A.  MacRae
A. MacRae
Fantastic, easy to understand and well taught class. I attended a recent Adobe InDesign Training with Brendon after previous trainings with another organisation were cancelled. I work for a school, so I have to go through a fair process to get training approved, and their 'guaranteed to run' classes meant I didn't have to worry about the class actually happening. The class was really well structured, and Brendan was happy to work with us to give whatever guidance was needed, relevant to our specific work. The actual coursework was filled with tips and tricks that will make my work much faster and much more efficient in my day-to-day, as well as going over some technical info that will be helpful in understanding why InDesign works the way it does. Overall I would recommend the InDesign course with Keystroke Learning wholeheartedly!
E. Roy
E. Roy
I attended an excellent workshop on 'Introduction to Adobe InDesign' tailored to our specific needs. Brendon was clearly an experienced facilitator with a detailed knowledge about the InDesign program. The session was professionally run and he ensured the learners understood each section before progressing to the next section. The room at Queen's Road had comfortable chairs, an excellent IT setup and great coffee/tea facilities. I thoroughly enjoyed the experience and left feeling empowered to create documents using the skills I learnt. Thank you Brendon - I highly recommend your company to others
A. Kalla
A. Kalla
A really comprehensive and easy to follow course with a great manual to support my learnings and use a reference later on. The lifetime support is also a fantastic offer. I will be using Keystroke Learning for any other training I need going forward!

Why Organisations Choose Keystroke Learning

Guaranteed to
Run Courses

No cancellations here! Enrol in our public scheduled courses with confidence, knowing they’ll run, even if you’re the only student!  We’re committed to making sure every course run while sharing our knowledge and jokes, no matter what.

Lifetime
Support

Learn once, benefit forever. Our team is here for you every step of the way, even when you’re old and grey and your grandkids are asking you about those ‘weird’ computers from the 2020s.

Small Class
Size

Personalised attention matters. With fewer students in each class, you enjoy more meaningful interaction, reduced awkward silences, and none of those dreaded ‘any questions?’ moments.

Outrageous Money
Back Guarantee

Worried it’s not right for you? Just let us know your concerns during the first break, and we’ll do our best to address them. If we can’t resolve it to your satisfaction, you’ll receive a full refund with no questions asked. Your satisfaction is always our top priority. We want you to feel confident in your learning experience.

Comprehensive
Training Programs

Our training programs cover all the must have software programs from Microsoft, Adobe, AI, eLearning, and more. Our expert instructors will guide you through the latest features and best practices, minus the boring tech talk. You’ll be a software whiz before you can say “Is there a shortcut for that?”

Expert Instructors,
Proven Results

Learn from seasoned professionals who excel at simplifying technology and have been teaching software skills since the dial-up era. With years of experience and a knack for translating complex concepts into plain English, they’ll guide you through real-world examples using proven training methods, ensuring you can effectively apply what you learn.

100% Australian
Owned & Operated

Proudly Aussie-owned, we offer hands-on training that takes you from beginner to pro with practical skills and a touch of Aussie flair.

Build Practical Workplace Skills with Flexible Training Options

We understand that mastering technology is essential for success in today’s workplace, and let’s face it, nobody enjoys staring at error messages. At Keystroke Learning we deliver practical training that turns those head-scratching tech moments into ‘aha’ victories you can celebrate immediately.

Our flexible approach lets you learn through classroom sessions, live online training or at your workplace, because we know one size fits all usually means it fits nobody.

Backed by 27 years of expertise and countless cups of coffee, we pride ourselves on turning those complex ‘what does this button do’ moments into clear, usable knowledge. Let us help you develop the digital skills you need to thrive in your role, and maybe even become the office tech guru.

Keystroke Learning Face to Face Classroom Training Icon - 3 People watching instructor pointing to a spreadsheet during a training course

Classroom
Training

(Face to Face)
Step into our Melbourne training centre, where small groups mean big learning! With hands-on practice and expert guidance, you'll master those tech skills while enjoying our coffee and bad jokes.
Keystroke Learning's Online Training Icon showcases a virtual classroom with three figures—a dedicated instructor and two engaged students—highlighting our dynamic online learning environment

Online
Training

(Live Online)
Engage in real-time with your instructor from anywhere with an internet connection. Our interactive virtual sessions deliver the same high-quality instruction as our face-to-face courses but from your preferred location.
Keystroke Learning Face to In-House Training Course Icon - 3 People watching instructor pointing to a Pie Chart during a training course

In-House
Training

(We come to you)
Let us bring our expertise directly to your workplace. This convenient option keeps your team in their familiar environment with access to relevant files and systems
aria-label="Keystroke Learning's Customised Training Course Options Icon features 3 adjustable sliders that visually represent a range of course customisation choices"> Keystroke Learning's Customised Training Course Options Icon features 3 adjustable sliders that visually represent a range of course customisation choices

Customised
Courses

(Tailored to your needs)
Get training that fits your organisation like a well-tailored suit. We'll craft the course to tackle your challenges,. Delivering the skills your team needs, exactly when they need them.

Is Software Slowing Your Team Down?

Is your team turning simple tasks into complex rituals? You know, the kind where it takes 100’s of clicks just to format a document? You’re not alone in this digital circus.

Every day, countless organisations waste precious hours as employees wage epic battles against their own computers. The cost isn’t just time, it’s the frustrated sighs, the desk-tapping dance of impatience, and the endless coffee runs to escape that stubborn spreadsheet.

Meanwhile, your software’s amazing features sit unused, like that fancy gym membership you swore you’d use this year.

That’s where Keystroke Learning comes in. Think of us as your tech therapy team. We transform those “why won’t this work?!” moments into “wow, that was easy!” victories faster than you can say “have you tried turning it off and on again?”

Everyday Software Challenges Holding Your Team Back

40-50 Hours
Lost Annually

Takes 3-4x
Longer

Impact on
Your Business

We're Here To Help Propel Your Team Forward

Transform your team’s productivity from day one with practical skills they can apply right away. Our training focuses on real-world applications, not just theory.

Whether you prefer face-to-face, live online, hybrid, or self-paced training, we’ve got you covered. Whether your team is in Melbourne or scattered across Australia, we’ll meet you where you are.

Learn from our certified tech wizards who make software struggles disappear faster than you can say “Why is this not working?!” With 27+ years of experience and recognition as Microsoft Certified Trainers, we promise no death-by-PowerPoint, just fun, engaging lessons that work.
No more drowning in jargon or complicated instructions. We keep things straightforward, so your team can tackle each challenge with ease.
We create and maintain all training materials in-house, delivering up-to-date content that matches the latest software releases. And yes, we spell “colour” properly, no American English.

Brendon Farrell & Mark Finney

Co-Founders of Keystroke Learning and lead Facilitators

Brendon Farrell & Mark Finney Co-Founders of Keystroke Learning and lead Facilitators
“We understand how overwhelming software can be, we’ve all experienced that ‘why are there so many buttons?’ moment. That’s why we create simple, straightforward training programs that will have you saying ‘has it always been this easy?'”

Picture your team dancing through spreadsheets with the grace of a swan, instead of stumbling like a penguin on roller skates.

Our training turns those “help me!” moments into “watch this!” triumphs. No more crying into keyboards or performing ritual sacrifices to the printer gods, just practical skills served with a side of laughs.

And unlike those YouTube tutorials that spend 20 minutes telling you their life story before showing you how to click a button, we get straight to the point. Because let’s face it, your time is better spent being productive than watching someone’s cat walk across their keyboard during a “how-to” video.

Boost Productivity

Achieve Confidence

Save Time

You’ve made it this far, we’re guessing you’ve got a question or two, don’t hesitate to get in touch!

Flexible Training Delivery Methods
so you can
Choose Your Own Adventure

Whether you’re a hermit or a social butterfly, we’ve got a range of training styles that will catch your interest.

Our corporate training programs come in all shapes and sizes, from online training courses for those who prefer to learn in their PJ’s, to face to face training workshops for those who need a little human interaction, don’t worry, our trainers are friendly.

Choose Your Own Training Adventure

Below you'll find an interactive flow chart designed to guide you through various training options.
This tool is crafted to help you discover the most suitable training path based on your needs and preferences.

  1. Read the Question: The main question will be displayed at the top.
  2. Hover Over Buttons: Hover over any button to get an overview of that option.
  3. Click a Button: Click on a button to select an option and see the next question or details.

Illustration featuring Brendon Farrell from Keystroke Learning in Melbourne, Australia, portrayed in a thoughtful, professional pose. This image represents Keystroke Learning's approach to helping clients determine the most effective training style for their software learning needs, emphasising personalised guidance and expertise.
Illustration of two professionals shaking hands, with one holding a certificate from a Keystroke Learning training course, symbolising achievement and successful completion,

Skip the Sales Person,
Chat Directly with a Course Instructor

Bypass the sales pitch and chat directly with one of our trainers, you know, the ones who actually teach all this techy stuff! No marketing speak or fancy jargon, just straight talk from someone who lives and breathes the course content.

They’ve likely answered every question under the sun and probably heard a few that made them scratch their heads too. Plus, they’re way more interested in talking about software and tech than trying to sell you something.

Who better to help you decide if a course is right for you than someone who’s seen firsthand how students progress from struggling with basic concepts to efficiently tackling complex challenges.

1

Pick Your Date & Time

Browse our calendar and select a date & time slot that works best for your schedule.
We schedule 30 minute consultations over Microsoft Teams, and can adjust the duration if needed.

2

Tell Us About You

Fill in your contact information and any additional notes about what you’d like to discuss.

3

You're All Set!

You’ll see a confirmation screen and receive an email with your meeting details and calendar invite.

Software Training FAQ's

Still Scrolling? You Must Really Like Tech Facts!

Here are some quirky tech tidbits to brighten your day…

  • The first computer mouse was made of wood and probably gave you splinters if you clicked too hard.
  • The term “bug” in computer programming came from an actual moth that was found inside Harvard’s Mark II computer in 1947.
  • The QWERTY keyboard layout was actually designed to slow typists down because early typewriters would jam if people typed too fast.
  • The first computer password was created in 1961 at MIT. Rumor has it, it was “password123”.
  • The first spam email was sent in 1978. We’ve been deleting them ever since.
  • The most common password is still “123456”. 
  • About 90% of all Excel spreadsheets contain at least one formula error. Don’t worry, that’s why we’re here!

Remember, if you’ve read this far, you probably need more coffee… or maybe just some training! Get in touch with us, we promise our courses are more useful than these random facts.

Illustration of Keystroke Learning's seminar-based training approach in Melbourne, Australia, featuring a professional presenter delivering computer software education to an engaged audience. This method combines the benefits of expert instruction with interactive group learning, providing comprehensive software skills development in an efficient seminar format

Seminar Training

Is your team lost in the tech wilderness, sending smoke signals for help?

Let’s face it, expecting your staff to “figure it out” on their own is a recipe for chaos, confusion, and probably a few broken keyboards. Relying on this approach is like using “password123” for your bank account, technically possible, but you’re just asking for trouble.

Enter Seminar Training, the GPS for your technologically challenged employees!

Perfect for large groups needing to get up to speed, our seminars address organisational changes, explaining the rationale and benefits. We encourage audience interaction, generating discussions that’ll make your team feel engaged.

These sessions provide concise overviews of new systems and features, delivering targeted briefings with minimal disruption. It’s like speed dating, but instead of potential partners, your employees meet productivity boosters!

Our expert trainers don’t just demonstrate key functionalities, they perform them with the flair of a Vegas magician. To maximize the learning impact, many clients complement our seminars with our Roving Training program.

Whether you call them seminars or awareness sessions, when you’re upgrading, migrating, or introducing new technology, we’re here to save the day and your team will be begging for the next software update.

Got a questions about Seminar Training? Contact us for answers!

Illustration of Keystroke Learning's collaborative in-person training approach in Melbourne, Australia, featuring instructor Mark Finney leading a data analysis workshop. This hands-on, computer-based learning method ensures active participation and practical skill development in a supportive group environment.

Public Scheduled Training Courses

Raise Your Skills with Expert-Led
Public Training Courses!

Are you tired of fumbling through Excel like it’s a complex puzzle? Ever wished you could wave a magic wand to fix your an image?

Well, Keystroke Learning’s Public Scheduled Training Courses are designed to meet specific training needs.

People from different companies all attend the same course at the same time, turning our Melbourne CBD training room into a bustling hive of learning and collaboration. Everyone brings something different to the table!

Can’t make it to Melbourne? No worries! We offer our courses online and in hybrid mode too, so you can join from anywhere.

Check out our Public Course Timetable and take your skills to the next stage!

Want to know more about our public training courses?
We’re here to help!

Illustration of Keystroke Learning's one-on-one software training approach in Melbourne, Australia, featuring an instructor closely reviewing course materials with a trainee. This personalised method ensures focused attention on individual learning needs and tailored software skill development.

One on One Training

Designed for participants who already have a basic understanding of an application but need to fill specific knowledge gaps.

The 1 on 1 training option provides a completely personalised training experience.

Brief and Focused

These sessions are entirely focused on the needs of the individual participant, whether that need is to become an expert in Microsoft OfficeAdobe Creative Cloud, or simply to become more proficient with other commonly used software applications.

1 on 1 training sessions are delivered in 3-hour blocks, while additional 1-hour blocks can be added if required. The choice is yours.

Help with Multiple Applications

Although the primary focus may be on learning a specific application or feature, this unique training provides participants with the opportunity to receive assistance on other applications during their session.
This may include Microsoft ExcelMicrosoft WordAdobe PhotoshopArticulate Storyline, etc.

Key Benefits of 1 on 1 Training

Interested in 1 on 1 Training? Let’s discuss your needs!
Illustration of Keystroke Learning's Customised Training approach in Melbourne, Australia, featuring expert instructor Mark Finney leading a software presentation to a group of seated professionals. This tailored learning method focuses on delivering specific software skills and knowledge to meet the unique needs of professional groups and organisations.

Group Training Courses

Upgrade your colleagues from “Control+Alt+Defeat” to “Tech+Savvy+Elite”!

Attention all tech-challenged teams and software-phobic departments! Is your office filled with cold sweats at the mere mention of pivot tables? Does the phrase “software update” send shivers down your spine like a horror movie jump scare? Fear not, our Group Training Courses are here to transform your tech terrors into laugh-out-loud learning adventures!

Our Full-Day Courses are the brain boot camp you never knew you needed. No drill sergeants or questionable cafeteria food here, just a day packed with digital discoveries. 

For those who prefer their learning strong like their coffee, our Half-Day Courses deliver an espresso shot of education in just 3 hours.

And for the ultimate in tailored training, our Customised Courses are the Tinder of tech education. Swipe right on the modules you love, left on those you don’t. It’s all about finding your perfect match in the digital dating pool.

So, let’s turn those frustrating error messages into exhilarating “Eureka!” moments.

Do you need a custom training solution? Get in touch with us!

Illustration of Keystroke Learning's roving training approach in Melbourne, Australia, featuring a personalised one-on-one computer software instruction session in a professional setting. This flexible method brings expert training directly to the client's workplace, ensuring tailored skill development in a familiar environment

Roving Training

Roving Training brings an expert facilitator, in-person or online, right to your desk to address specific training needs.

Looking for training that’s as unique as your team? You might stumble upon a few buzzwords like “Roving Training”, “On-Demand Training”, “Floor Walking”, “Corporate Trubleshooting”, “Floater”, or “Roaming Training Services”.

Basically, they’re all just fancy ways of saying, “On-the-spot instruction tailored to specific needs”.

Roving Training is a 1 on 1 or very small group training session which is generally scheduled for short timeframe on a specific subject. Typically, these training sessions are structured by allocating time slots/appointments with individuals. 
The topics covered throughout the session do not have to be at the same level or software package.

Roving Training offers the benefit of immediate, hands-on support right where and when it’s needed, ensuring that learning is directly applicable and highly relevant to real-time challenges.

How Roving Training Works

In this example, Sarah, the office superhero has scheduled blocks of time for her colleagues. For instance, James is scheduled at 9:30am for half an hour to work on Pivot Tables. After James gets his Excel fix, the trainer visits Ellen at 10:00am for an hour to help solve a problem she is having with Photoshop. The trainer then continues visiting each person in the schedule, addressing their individual requirements.

Sarah also handles training during software upgrades and rollouts with one of our nifty tactics called floor walking. This involves the trainer roaming around the office to provide instant, on-the-spot support for any tech hiccups.

It’s like having a tech wizard who appears out of nowhere when you need them the most, no magic wand required, just a trainer with lots of expertise and a friendly smile!

Key Benefits of Roving Training

Want to learn more about Roving Training? Talk to us today!
Illustration of Keystroke Learning's webinar-based training approach from Melbourne, Australia, featuring interactive software tutorials and video conferencing for remote computer software education. This method combines the benefits of live instruction with the convenience of online learning, providing comprehensive software skills development in an accessible virtual format.

Webinar Training

We pack more useful information into our Webinar Training Sessions than a squirrel stuffs acorns for winter.

Ditch the sink-or-swim approach to new technology. Our Webinar Sessions are your team’s virtual lifeline to tech proficiency.

These interactive online gatherings transform intimidating rollouts into engaging adventures. Our expert trainers don’t just introduce change – they help make your team embrace it. We explain the ‘why’ behind new systems, turning sceptics into champions with concise, high-impact briefings.

Forget dull lectures. Our sessions spark lively discussions and showcase features with contagious enthusiasm. Whether your team is office-based or remote, we bring the learning to them.

Investing in training isn’t just smart; it’s crucial. Our Webinar Sessions are your compass in the sea of technological change.

Upgrading systems? Migrating platforms? Introducing new tech? We’ve got you covered.

Curious about our Webinar Training? We’re here to help!
Illustration of Keystroke Learning's self-paced assisted learning approach in Melbourne, Australia, featuring a student engaged in computer-based learning with personalised guidance from instructor Mark Finney. This flexible method combines the benefits of independent study with expert support, ensuring tailored skill development at the learner's own pace.

Self Paced Assisted Learning

Self Paced Assisted Learning combines the best of independent learning with the best of trainer assisted learning.

This unique approach to learning works as follows:

Each participant is provided with a training manual for a given application and level, and they work through a series of exercises.

If they get stuck or don’t understand a concept, the trainer is immediately available to help them understand the issue at hand and to give examples of how to implement the feature or application.

It is not uncommon to see one person working on an Excel Advanced manual while the person beside them is doing a Word Introduction, and another is working on something else.

Active Monitoring

The role of the trainer in the Self Paced environment is quite different to their role in a typical classroom. Even when each participant is working well unassisted, the trainer will be actively monitoring their progress, providing feedback and encouragement as well as fine-tuning the learning process. There is usually little time to “take it easy” as the trainer works to increase the efficiency and effectiveness of learning.

Personalised Learning

Self Paced Assisted Learning is very personalised, with the interactions generally being around individuals and small groups.

These sessions can be broken into 1.5-hour blocks of time, allowing up to 4 sessions in a day, thus allowing a larger number of people to attend for shorter time periods.

Key Benefits of Self Paced Assisted Learning

Want to know more about Self Paced Assisted Learning?
Reach out to us!

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