Microsoft Office 365 Workshop
What Your Team Will Learn
Ever wondered how teams can seamlessly collaborate across locations? Or maybe your staff feel lost in the sea of Microsoft 365 features, unsure where to begin? Get ready to discover how Office 365 can transform the way your organisation works and collaborates!
Welcome to our “Microsoft Office 365 Workshop” course, where we’ll turn your group into modern workplace champions. This course is perfect for organisations wanting to master Microsoft’s collaboration tools, whether your staff are familiar with traditional Office or starting fresh.
In this dynamic day of learning, we’ll take your team from 365 novices to confident cloud users. They’ll learn to collaborate in real-time, move smoothly between apps, use OneDrive for cloud storage, and explore exciting new tools. By day’s end, your staff will feel like they’ve gained tech superpowers!
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Comprehensive Materials
PDF manual and training files included!
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
By the end, your team will be confident working with both desktop and web applications including OneDrive, Word, Outlook, PowerPoint, and much more.
Skill Level: Beginner
Duration: 1 Day
Time: 9:00am – 4:00pm
CPD Hours: 6hrs
Microsoft Office 365 Workshop Course Content
What is Office 365?
- Overview of the 365 Portal
- Navigating the Portal
Desktop vs. Web Applications
- Desktop vs Web – What’s the Difference?
- Differences Between Desktop & Web
- When to Use Different Versions
Word Orientation
- Exploring the Word Screen
- Using Help
- Opening and Closing Documents
- Creating Documents
- Selecting Text
- Smart Tags
- Formatting Documents
- Mini Toolbar
- Paragraph Formatting
Excel Orientation
- Exploring the Excel Screen
- What Can You Do With Excel?
- Using Formulas
- The Order of Operations
- Functions VS Formulas
- The Function Wizard
PowerPoint Orientation
- The PowerPoint Window
- Creating a Presentation
- Formatting Slides
Outlook Orientation
- Outlook Essentials
- Mail View
- Calendar View
OneDrive
- What is OneDrive?
- Add Files from Your Computer
- Add Files using the OneDrive Website
- Creating, Editing, and Sharing Office Documents
- Collaboration with Co-Authoring
Microsoft Forms
- About Microsoft Forms
- The Forms Interface
- Question Types
- Question Settings
- Previewing Forms
- Viewing Form Responses
Microsoft Whiteboard
- About Microsoft Whiteboard
- The Whiteboard Interface
- Whiteboard Tools
- Navigating your Whiteboard
Microsoft Lists
- About Microsoft Lists
- Overview of List Types
- Creating New Lists
What are these Apps?
- Delve
- Planner
- Power Automate
- Stream
- Sway
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Want to run this course for your staff?
Standard course ready to go — customisation available if your team needs it.
Our Clients
EXCELLENT
Based on 150 reviews
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Yvonne D'SouzaTrustindex verifies that the original source of the review is Google.
Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.Posted on Google![]()
Tashara ArmstrongTrustindex verifies that the original source of the review is Google.
Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke LearningPosted on Google![]()
Ayaka InabaTrustindex verifies that the original source of the review is Google.
I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.Posted on Google![]()
Marina AltsonTrustindex verifies that the original source of the review is Google.
I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊Posted on Google![]()
Matthew GilchristTrustindex verifies that the original source of the review is Google.
The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!Posted on Google![]()
Grace RoobTrustindex verifies that the original source of the review is Google.
The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.Posted on Google![]()
Health Information Services CAHTrustindex verifies that the original source of the review is Google.
Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.Posted on Google![]()
Pamithi CumaratungaTrustindex verifies that the original source of the review is Google.
I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.Posted on Google![]()
Barbara CroysdaleTrustindex verifies that the original source of the review is Google.
Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!Posted on Google![]()
Mike KTrustindex verifies that the original source of the review is Google.
I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke
FAQ's
We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.
Where can this Microsoft Office 365 Workshop training be delivered?
We can run your Microsoft Office 365 Workshop wherever your team feels most comfortable. If you’d like us to visit your workplace, we’ll bring the training directly to you. If you prefer online learning, we’ll deliver the workshop live via web conferencing, making it easy for staff to join from anywhere. Some clients choose a blended option, with part of the group in the room and others online, and that works too. The key is flexibility, so the delivery fits neatly around your team’s way of working.
How many staff can attend a Microsoft Office 365 Workshop session?
The workshops are structured to work best with small to mid-sized teams, ensuring that everyone has the chance to ask questions and practise. We’ll recommend an ideal number of attendees based on your specific training goals and the time available. However, we’re always happy to adjust to your requirements, as we know that team sizes and learning needs vary across organisations. What matters most is that every participant feels supported and leaves with new skills they can use right away.
Can we schedule the Microsoft Office 365 Workshop training at a time that suits us?
Yes, scheduling is very flexible. You can book a half-day session for an introduction, a full day for a deeper dive, or split sessions over multiple dates to reduce workplace disruption. We’ll collaborate with you to find a timetable that works around your staff’s commitments and ensures learning stays productive rather than rushed.
What will my team be able to do after the Microsoft Office 365 Workshop?
After the workshop, your team will know how to make full use of Office 365’s key apps and features. They’ll be able to collaborate in real time with Word, Excel, and PowerPoint, use Teams to communicate more effectively, and manage documents through OneDrive and SharePoint. The focus is on giving staff the confidence to work smarter, communicate better, and get more value out of the tools they already have access to.
Do participants need any prior knowledge of Microsoft Office 365?
That depends on the level you choose. If it’s an introductory workshop, no prior experience is required, and we’ll start with the essentials. For teams looking for more advanced training, participants should already feel confident with the basics of Office apps so we can build on those foundations. This way, nobody feels out of their depth, and the session stays engaging for everyone.
Can the Microsoft Office 365 Workshop content be customised to our needs?
Yes. While we offer a structured workshop outline, we can easily adapt it to match the way your team uses Office 365 in their daily work. That could mean focusing more on Teams and collaboration tools or emphasising document management and workflow improvements. Tailoring the course ensures that the training feels immediately relevant and practical to your staff.
Will staff receive a certificate of completion?
Yes, every participant who completes the workshop will receive a digital certificate. This gives them recognition for their learning and provides your business with a record of professional development. It can also be shared on LinkedIn or included in staff training files, demonstrating the investment you’ve made in developing your team’s skills.
Do you provide support after the Microsoft Office 365 Workshop training?
Yes, ongoing support is included at no extra cost. If a participant has questions later about using a feature, they can simply reach out to us by email. We’ll provide clear guidance so they can continue applying what they learned. This support gives your organisation peace of mind that the benefits of the workshop extend well beyond the training day itself.
Get your team members to try our short, anonymous Microsoft Office 365 Workshop skills test.
You’ll discover your true proficiency level in minutes, no registration required
Prior Knowledge
Required Software
To participate in this course, you’ll need a Microsoft 365 subscription. You can access the applications through an up-to-date web browser (Chrome, Firefox or Edge recommended).
Course Materials
All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.
Note About Different Versions
As Microsoft 365 is continuously updated, the features covered in this course reflect the latest version available. While core concepts remain consistent, new features and improvements are regularly added to the platform. We will highlight any significant recent changes during the training session.

Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.