We can deliver your Microsoft 365 Introduction workshop wherever it suits your team best. If you’d like training at your workplace, we’ll come to you and run it onsite. Prefer to learn online? We can run the session live via video conferencing, making it easy for staff to join from any location. And if you want a mix, with some participants in the room and others joining remotely, that works perfectly too. Flexibility is the goal, so the training fits smoothly around how your team works.
Building Computer Skills to Enable Success
Building Computer Skills to Enable Success
Microsoft 365 Introduction
What Your Team Will Learn
Getting a whole team working consistently in Microsoft 365 can be a challenge, especially when everyone has different habits, experience levels, and ideas about where files should live. One person saves to their desktop, another uses OneDrive, someone else creates a SharePoint site, and suddenly no one knows which version is the latest.
Our Microsoft 365 Introduction for Teams training brings everyone onto the same page. We work with your group to understand the Microsoft 365 environment, explore the 365 Portal, and clearly explain the differences between desktop and web apps. Your team will learn practical, real-world skills in Word, Excel, PowerPoint, and Outlook, and discover how SharePoint and OneDrive streamline storing, sharing, and co-authoring documents.
By the end of the session, your team will have consistent workflows, shared understanding, and the confidence to collaborate smoothly and efficiently across your organisation.
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Comprehensive Materials
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
By the end of the course, your team will be working confidently across desktop and web apps like OneDrive, Word, Outlook, and PowerPoint, collaborating smoothly and staying organised.
Skill Level: Beginner
Duration: 1 Day
Time: 9:00am – 4:00pm
CPD Hours: 6hrs
Microsoft 365 Introduction Course Content
What is Office 365?
- Overview of the 365 Portal
What is Office 365?
- Overview of the 365 Portal
- Navigating the Portal
Desktop vs. Web Applications
- Desktop vs Web – What’s the Difference?
- Differences Between Desktop & Web
- When to Use Different Versions
Word Orientation
- Exploring the Word Screen
- Opening and Closing Documents
- Creating Documents
- Selecting Text
- Formatting Documents
Excel Orientation
- Exploring the Excel Screen
- What Can You Do With Excel?
- Using Formulas
- Functions VS Formulas
PowerPoint Orientation
- The PowerPoint Window
- Creating a Presentation
- Formatting Slides
Outlook Orientation
- Outlook Essentials
- Mail View
- Calendar View
Introduction to SharePoint
- What is SharePoint
- What are Libraries
- The SharePoint Interface
SharePoint Permissions
- Default Permission Groups
- Understanding Site Permissions
Working with Documents
- Documents Overview
- Opening Library Documents
- Emailing a Link
- Deleting Files
- Document Versions
- View or Restore an Earlier Version
Introduction to OneDrive
- Add Files from Your Computer
- Add Files using the OneDrive Website
- Creating, Editing, and Sharing Documents
- Collaboration with Co-Authoring
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Want to run this course for your staff?
Standard course ready to go — customisation available if your team needs it.
Our Clients
FAQ's
We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.
Where can this Microsoft 365 Introduction training be delivered?
How many staff can attend a Microsoft 365 Introduction training course?
Our courses are designed for small to mid-sized teams, giving everyone plenty of opportunity to ask questions, explore features, and get hands-on practice. We’ll recommend an ideal group size based on your goals and session length, although we’re always flexible if you need to include more people. We understand that every organisation is different and team sizes vary. What matters most is that every participant feels supported, stays engaged, and walks away with practical skills they can put to use straight away.
Can we schedule the Microsoft 365 Introduction training at a time that suits us?
Scheduling is completely flexible. You can choose a half-day session to cover the essentials, a full day for a deeper and more hands-on experience, or split sessions across multiple dates to minimise disruption in the workplace. We’ll work with you to build a timetable that fits around your team’s commitments, keeping the learning productive, comfortable, and never rushed.
What will my team be able to do after the Microsoft 365 Introduction course?
After the course, your team will be equipped to make real use of Microsoft 365’s core apps and features. They’ll be able to collaborate in real time with Word, Excel, and PowerPoint, communicate more effectively using Teams, and manage files confidently through OneDrive and SharePoint. The focus is on building practical skills and real confidence, helping your staff work smarter, stay connected, and get the most out of the tools they already use every day.
Do participants need any prior knowledge of Microsoft 365?
That depends on the level your team selects. For an Introduction workshop, no prior experience is needed, and we’ll start with the fundamentals. For more advanced sessions, it’s helpful if participants are already comfortable with the basics of the Microsoft 365 apps, so we can build on that foundation and move confidently into more powerful features. The aim is to make sure no one feels lost and everyone stays fully engaged throughout the training.
Can the Microsoft 365 Introduction content be customised to our needs?
Absolutely. We provide a structured course outline, but we’re happy to tailor the content to suit the way your team uses Microsoft 365 day to day. That might mean putting extra focus on Teams and collaboration tools, or diving deeper into document management and workflow improvements. Customising the training ensures everything feels relevant, practical, and immediately useful in your workplace.
Will staff receive a certificate of completion?
Yes, every participant who completes the workshop will receive a digital certificate. This gives them recognition for their learning and provides your business with a record of professional development. It can also be shared on LinkedIn or included in staff training files, demonstrating the investment you’ve made in developing your team’s skills.
Do you provide support after the Microsoft 365 Introduction training?
Yes, ongoing support is included at no extra cost. If a participant has questions later about using a feature, they can simply reach out to us by email. We’ll provide clear guidance so they can continue applying what they learned. This support gives your organisation peace of mind that the benefits of the workshop extend well beyond the training day itself.
Not sure if this the right course for your team?
Get your team members to try our short, anonymous Microsoft Office 365 Workshop skills test.
You’ll discover your true proficiency level in minutes, no registration required
Prior Knowledge
This course assumes no prior knowledge of Microsoft 365 (formerly Office 365). It is suitable for complete beginners who want to learn how to use Microsoft’s cloud based productivity suite effectively, including core applications like Outlook, Teams, OneDrive, and SharePoint, as well as understanding how these tools work together.
Required Software
To participate in this course, you’ll need a Microsoft 365 subscription. You can access the applications through an up-to-date web browser (Chrome, Firefox or Edge recommended).
Course Materials
All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.
Note About Different Versions
As Microsoft 365 is continuously updated, the features covered in this course reflect the latest version available. While core concepts remain consistent, new features and improvements are regularly added to the platform. We will highlight any significant recent changes during the training session.
Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.
Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.