Microsoft Word Intermediate
What Your Team Will Learn
Ready for your team to level up their Word skills? Welcome to our “Microsoft Word Intermediate” course, where we’ll transform your staff from basic document creators into formatting finesse experts!
Ever watched colleagues wrestling with inconsistent numbering, or seen staff spend ages trying to perfectly align text with spaces? Maybe your team has envied others who quickly produce professional-looking documents with perfectly matched styles and thought, “What’s their secret?” Get ready for your staff to master the art of document formatting and make Word work for them, not against them!
Whether your group is confident with Word basics or eager to advance, this course will give them the skills to create polished, professional documents. By the end of the day, your staff will be building style-based documents, generating tables of contents, and handling graphics like pros. Plus, they’ll discover time-saving features that make the rest of the office wonder how they became so efficient overnight!
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Comprehensive Materials
PDF manual and training files included!
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
Skill Level: Intermediate
Duration: 1 Day
Time: 9:00am – 4:00pm
CPD Hours: 6hrs
Microsoft Word Intermediate Course Content
Creating Lists
- Creating a Bulleted List
- Create a Numbered List
- Using Multi-Level Numbering
- Modifying Lists
Using Tabs
- Types of Tabs
- Setting up Tabs with the Ruler
- Using the Dialog Box
Quick Parts
- Using Quick Parts and Autotext
- Saving Autotext Entries
- Inserting Autotext
- Modifying Autotext
Working with Sections
- Types of Section Breaks
- Inserting Section Breaks
- Deleting Section Breaks
Adding Headers & Footers
- Adding Headers and Footers
- Page Numbering Options
- Different First Page Options
Using Styles
- Formatting Efficiently with Styles
- Using the Style Gallery
- Modifying Styles
- Built-in vs User Defined Styles
Table of Contents
- Creating a Table of Contents
- TOC Options
- Modifying a TOC
Tables and Linking
- Adding Tables
- Merging and Splitting Cells
- Linking to Excel Tables
Graphics
- Inserting Graphics
- Resizing and Moving Graphics
- Text Wrapping with Graphics
- Inserting Screenshots
- Adding and Deleting Watermarks
SmartArt
- Using SmartArt
- Working with Organisation Charts
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Want to run this course for your staff?
Standard course ready to go — customisation available if your team needs it.
Our Clients
EXCELLENT
Based on 150 reviews
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Yvonne D'SouzaTrustindex verifies that the original source of the review is Google.
Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.Posted on Google![]()
Tashara ArmstrongTrustindex verifies that the original source of the review is Google.
Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke LearningPosted on Google![]()
Ayaka InabaTrustindex verifies that the original source of the review is Google.
I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.Posted on Google![]()
Marina AltsonTrustindex verifies that the original source of the review is Google.
I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊Posted on Google![]()
Matthew GilchristTrustindex verifies that the original source of the review is Google.
The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!Posted on Google![]()
Grace RoobTrustindex verifies that the original source of the review is Google.
The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.Posted on Google![]()
Health Information Services CAHTrustindex verifies that the original source of the review is Google.
Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.Posted on Google![]()
Pamithi CumaratungaTrustindex verifies that the original source of the review is Google.
I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.Posted on Google![]()
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Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!Posted on Google![]()
Mike KTrustindex verifies that the original source of the review is Google.
I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke
FAQ's
We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.
Where can this Microsoft Word Intermediate training be delivered?
We can run Intermediate Word training onsite at your office, online with a live trainer, or in a hybrid format. This flexibility ensures that your team can take part regardless of location.
How many staff can attend a Microsoft Word Intermediate training session?
The training works best with small to medium groups, as participants are working with more detailed features that may need extra guidance. We’ll recommend an ideal group size, but we’ll adapt to your team’s needs.
Can we schedule the Microsoft Word Intermediate training at a time that suits us?
Yes, we’ll arrange training to fit around your organisation’s schedule. It can be run as a full-day program for a complete overview or divided into shorter sessions to spread out the learning.
What will my team be able to do after the Microsoft Word Intermediate course?
Participants will be able to use styles, numbered lists, and section breaks to produce professional, well-structured documents. They’ll also learn how to manage long documents more effectively, working with headers, footers, and tables of contents. These skills help staff save time and present information more clearly.
Do participants need any prior knowledge of Microsoft Word?
Yes, they should already be comfortable with the basics of Word, such as creating and formatting simple documents. This foundation ensures they can keep pace with the more advanced features introduced at this level.
Can the Microsoft Word Intermediate training content be customised to our needs?
Yes, we can adapt the training to reflect the types of documents your organisation uses. Whether that’s reports, letters, or templates, tailoring the content makes the training more relevant.
Will staff receive a certificate of completion?
Yes, every participant receives a certificate at the end of the course. This acts as a record of their learning and professional development.
Do you provide support after the Microsoft Word Intermediate training?
Yes, lifetime support is included. If staff encounter challenges later, they can reach out for guidance, ensuring they continue to benefit from the training.
Get your team members to try our short, anonymous Microsoft Word Intermediate skills test. You’ll discover your true proficiency level in minutes, no registration required
Prior Knowledge
Our Intermediate Microsoft Word training is for regular users of Word who are familiar with the basics and who want to broaden their knowledge. You should be comfortable with creating documents, basic formatting, and file management. This course builds upon these fundamentals to explore more advanced features and techniques.
Required Software
You will need Microsoft Word installed on your computer to participate in this course. This can be through a Microsoft 365 subscription or a perpetual license version.
Course Materials
All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.
Note About Different Versions
While this course uses the latest version of Microsoft Word, the skills learned are transferable to recent versions. However, for the best learning experience we recommend using the latest version of Microsoft Word.

Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.