Keystroke Learning - Meet the Team

Many years ago, Mark and Brendon met at a company where they both worked as senior facilitators. Over the course of time and a lot of conversations later, the idea of starting their own business together in Melbourne slowly began to evolve.

In early 2016, relying on their experience, ideas and passion for training, they took that first and crucial step. Setting sail for a real adventure, they embraced the things that worked well and discarded everything that they knew discouraged clients.

This is how Keystroke Learning was born

Many years ago, Mark and Brendon met at a company where they both worked as senior facilitators. Over the course of time and a lot of conversations later, the idea of starting their own business together in Melbourne slowly began to evolve.

In early 2016, relying on their experience, ideas and passion for training, they took that first and crucial step. Setting sail for a real adventure, they embraced the things that worked well and discarded everything that they knew discouraged clients.

This is how Keystroke Learning was born

We Are Passionate. We Are Committed.
We Are Keystroke Learning.

We are dedicated to providing practical skills training that can be immediately applied back in your workplace, saving you time and money and contributing to career and organisational success.

Meet the Keystroke Learning Team

Brendon Farrell - Co Founder / Facilitator Keystroke Learning

Brendon Farrell

Co-Founder / Facilitator

Qualifications

0 +
Year of Experience
0 +
Training Course Trained
  • TAE40110 Certificate IV Training and Assessmen
  • TAA40104 Certificate IV Training and Assessment
  • BSZ40198 – Certificate IV in Assessment and Workplace Training
  • CIW Associate, Professional and Master Designer
  • Microsoft Office Specialist (MOS) Master in Office 2003
  • Microsoft Certified Applications Specialist (MCAS) in Office 2007
  • Microsoft Office Specialist (MOS) Master in Office 2010
  • Microsoft Office 2003 Master Instructor
  • Microsoft Certified Applications Specialist (MCAS) Instructor
  • Microsoft Certified Trainer (MCT) since 2009
  • Certificate IV in Business Computing

Microsoft Skill Set

Microsoft Access 97%
Microsoft Excel 100%
Microsoft Office 365 96%
Microsoft OneNote 86%
Microsoft Outlook 93%
Microsoft Planner 96%
Microsoft Power BI 87%
Microsoft PowerPoint 97%
Microsoft Project 94%
Microsoft Publisher 87%
Microsoft SharePoint 90%
Microsoft Teams 97%
Microsoft Visio 84%
Microsoft Word 100%

Adobe Skill Set

Adobe Acrobat 87%
Adobe Creative Cloud 94%
Adobe Dreamweaver 92%
Adobe Flash 84%
Adobe Illustrator 96%
Adobe InDesign 99%
Adobe Photoshop 98%
Adobe Premier Pro 89%

Google Skill Set

Google G-Suite 98%
Google Docs 96%
Google Sheets 100%
Google Slides 95%

e-Learning & Other Skill Set

Articulate Storyline 98%
TechSmith Camtasia 91%
TechSmith SnagIt 93%
Moodle 92%
WordPress 97%
Computer Fundamentals 100%

Qualifications

0 +
Year of Experience
0 +
Training Course Trained
  • TAE40110 Certificate IV Training and Assessment
  • TAA40104 Certificate IV Training and Assessment
  • BSZ40198 – Certificate IV in Assessment and Workplace Training
  • Associate Diploma of Technology
  • Adobe Certified Expert (Acrobat)
  • Microsoft Office Specialist (MOS) Master in Office 2003
  • Microsoft Certified Applications Specialist (MCAS) in Office 2007
  • Microsoft Office Specialist (MOS) Master in Office 2010
  • Microsoft Certified Trainer (MCT) since 2009

Microsoft Skill Set

Microsoft Access 91%
Microsoft Excel 100%
Microsoft Office 365 93%
Microsoft OneNote 100%
Microsoft Outlook 95%
Microsoft Planner 98%
Microsoft Power BI 96%
Microsoft PowerPoint 96%
Microsoft Publisher 89%
Microsoft SharePoint 90%
Microsoft Teams 97%
Microsoft Visio 100%
Microsoft Word 100%
Visual Basic Applications (VBA) 98%

Adobe Skill Set

Adobe Acrobat 87%
Adobe Illustrator 96%
Adobe InDesign 97%
Adobe Photoshop 92%

Google Skill Set

Google G-Suite 97%
Google Docs 96%
Google Sheets 99%
Google Slides 95%

e-Learning & Other Skill Set

Articulate Storyline 100%
TechSmith Camtasia 93%
TechSmith SnagIt 91%
Moodle 92%

Mark Finney - Co Founder / Facilitator Keystroke Learning

Mark Finney

Co-Founder / Facilitator
Brendon Farrell - Co Founder / Facilitator Keystroke Learning

Brendon Farrell

Co-Founder / Facilitator

Qualifications

0 +
Year of Experience
0 +
Training Course Trained
  • TAE40110 Certificate IV Training and Assessmen
  • TAA40104 Certificate IV Training and Assessment
  • BSZ40198 – Certificate IV in Assessment and Workplace Training
  • CIW Associate, Professional and Master Designer
  • Microsoft Office Specialist (MOS) Master in Office 2003
  • Microsoft Certified Applications Specialist (MCAS) in Office 2007
  • Microsoft Office Specialist (MOS) Master in Office 2010
  • Microsoft Office 2003 Master Instructor
  • Microsoft Certified Applications Specialist (MCAS) Instructor
  • Microsoft Certified Trainer (MCT) since 2009
  • Certificate IV in Business Computing

Microsoft Skill Set

Microsoft Access 97%
Microsoft Excel 100%
Microsoft Office 365 96%
Microsoft OneNote 86%
Microsoft Outlook 93%
Microsoft Planner 96%
Microsoft Power BI 87%
Microsoft PowerPoint 97%
Microsoft Project 94%
Microsoft Publisher 87%
Microsoft SharePoint 90%
Microsoft Teams 97%
Microsoft Visio 84%
Microsoft Word 100%

Adobe Skill Set

Adobe Acrobat 87%
Adobe Creative Cloud 94%
Adobe Dreamweaver 92%
Adobe Flash 84%
Adobe Illustrator 96%
Adobe InDesign 99%
Adobe Photoshop 98%
Adobe Premier Pro 89%

Google Skill Set

Google G-Suite 98%
Google Docs 96%
Google Sheets 100%
Google Slides 95%

e-Learning & Other Skill Set

Articulate Storyline 98%
TechSmith Camtasia 91%
TechSmith SnagIt 93%
Moodle 92%
WordPress 97%
Computer Fundamentals 100%
Mark Finney - Co Founder / Facilitator Keystroke Learning

Mark Finney

Co-Founder / Facilitator

Qualifications

0 +
Year of Experience
0 +
Training Course Trained
  • TAE40110 Certificate IV Training and Assessment
  • TAA40104 Certificate IV Training and Assessment
  • BSZ40198 – Certificate IV in Assessment and Workplace Training
  • Associate Diploma of Technology
  • Adobe Certified Expert (Acrobat)
  • Microsoft Office Specialist (MOS) Master in Office 2003
  • Microsoft Certified Applications Specialist (MCAS) in Office 2007
  • Microsoft Office Specialist (MOS) Master in Office 2010
  • Microsoft Certified Trainer (MCT) since 2009

Microsoft Skill Set

Microsoft Access 91%
Microsoft Excel 100%
Microsoft Office 365 93%
Microsoft OneNote 100%
Microsoft Outlook 95%
Microsoft Planner 98%
Microsoft Power BI 96%
Microsoft PowerPoint 96%
Microsoft Publisher 89%
Microsoft SharePoint 90%
Microsoft Teams 97%
Microsoft Visio 100%
Microsoft Word 100%
Visual Basic Applications (VBA) 98%

Adobe Skill Set

Adobe Acrobat 87%
Adobe Illustrator 96%
Adobe InDesign 97%
Adobe Photoshop 92%

Google Skill Set

Google G-Suite 97%
Google Docs 96%
Google Sheets 99%
Google Slides 95%

e-Learning & Other Skill Set

Articulate Storyline 100%
TechSmith Camtasia 93%
TechSmith SnagIt 91%
Moodle 92%

What Is Keystroke Learning?

We are a computer software training company based in Melbourne, Australia. In our computer courses, we teach all the typical programs you use in your workplace, such as Microsoft Office and Adobe Creative Cloud suites, as well as eLearning software and Google G-Suite.

Acquired from years of experience in computer training, graphic design, web development, and eLearning design, we have developed a great deal of flexibility working with our clients. We always go the extra mile to help them solve their problems by providing them with innovative solutions.

Keystroke Learning - Building Computer Skills to Enable Success

Our Mission and Vision

We Know What Works

We specialise in hands-on, interactive training methods which we specifically tailor to the needs and requirements of our course participants.

We Listen

The only way to be sure that the training is right for your abilities and goals is by listening to your feedback and gaining a better understanding of your needs.

We Innovate

By keeping abreast of changing technologies, we are constantly developing new courses, as well as updating the existing ones by implementing current best practices.

Our goal is to provide people with an unforgettable learning experience in all our courses, from beginner through to advanced levels. In our courses, we focus on teaching skills that you can immediately apply in your workplace.

Apart from providing traditional training, we always introduce newer learning methods, such as self-paced assisted learning and live online training.

We care about building close working relationships with our clients, doing things in a different way, and offering people something genuinely valuable.

What Motivates Us?

You know that ‘Ah ha!’ moment when you discover how to solve an issue that has caused you a lot of frustration? Well, that is what we enjoy most in our training.

We love seeing the smile on people’s faces when we show them tricks that will save them lots of time. Enabling people to complete complex tasks in a less stressful and even enjoyable manner motivates us to keep on going.

There is nothing more rewarding for us than hearing people say: “You just saved me hours!”
It just never gets old and gives us incredible satisfaction. This is what keeps us learning, researching and thinking.

What Our Course Participants Say About Us

I can’t believe I didn’t do this course years ago when I had the chance. I’m now kicking myself thinking about all the time I’ve wasted not knowing some of these simple tips and tricks that were shown throughout the course today.

The feedback from the group was very positive with comments that the content was good, resources appreciated, and that the day was delivered with the right level of direction and humour. Once again, many thanks for the day.

WE-EF Lighting started using Keystroke Learning around 2 years ago and to this day, we still use them for all our training needs.It's not always easy to leave the office for a day, so they come in early, set up and are ready to go at 8.30am for either half day or full day of training for our employees. Keep up the great work.

Wow, you really don't know what you don't know!! Mark Finney of Keystroke Learning came to our workplace and conducted a training session, specific to our requirements and shortfalls. So many light bulb moments for the team. Mark was patient, informative, very knowledgeable and clearly passionate about imparting knowledge to all. Would highly recommend their services!

We had three days of Articulate Storyline training conducted by Brendon Farrell - he is incredibly knowledgeable on all things technology and facilitates the learning with an easy going nature. He was able to answer our questions and provide us with guidance and feedback on our projects. I would highly recommend Keystroke Learning for any computer application training needs.

Teaching and Empowering

Our experience has taught us that people love hearing real-world examples as opposed to being stuck with a theoretical approach. That is why we use real-world scenarios in our courses, enabling you to immediately relate to your own experience.

We engage with our students and get them to share their own experience with everyone in the course. By encouraging them to reflect on the overall content and process, we help them understand the big picture. We have found that this approach is far superior to simply showing steps. If a participant has a grasp of the concepts, they can then use the appropriate tools in any situation, giving them far more flexibility and confidence.

Another crucial thing ‒ as far as we are concerned, there is no such thing as a “stupid question”. In our courses, we encourage you to ask anything you want. And interestingly enough, those ”stupid questions” are usually the best ones since they start the most valuable conversations with everyone.

Jokes and humour are not foreign to us as we use them to help people feel comfortable and relaxed. One of our favourite sayings is the one by John Cleese: “He who laughs most learns best.”

Locations

We are based in Melbourne but deliver computer training courses nationwide.

Not only do we teach our courses in the Melbourne Metropolitan Area and Regional areas, but we also run courses in Adelaide, Brisbane, Canberra, Darwin, Hobart, Perth, and Sydney.