Keystroke Learning Your Trusted Partner for Computer Training
Our purpose is to empower individuals within organisations to be more effective by delivering engaging software training.
We are dedicated to providing practical skills training that can be immediately applied in your workplace, saving you time and money and contributing to career and organisational success.
How Two Facilitators Turned a Dream Into
Melbourne’s Top Computer Training Business
Many moons ago, in a corporate galaxy not so far away, Mark Finney and Brendon Farrell crossed paths at a company where they both wielded the title of “Senior Facilitator”, which is just a fancy way of saying they could talk for hours without losing their voices.
As time ticked by and coffee-fueled conversations brewed stronger than industrial-strength espresso, a wild idea began to bubble up in their caffeinated minds, why not start their own computer training business in Melbourne? After all, how hard could it be to run a company when you’ve mastered the art of keeping meeting attendees awake?
In early 2016, armed with their experience, innovative ideas, and an unhealthy addiction to whiteboard markers, Mark and Brendon took the plunge. They set sail on their entrepreneurial adventure, keeping the practices that worked well and gleefully tossing overboard anything that made clients yawn or reach for their phones.
With a mission to make computer training as exciting as a rollercoaster ride, minus the motion sickness, together they set out to conquer the digital education world, one PowerPoint slide at a time. Their secret weapon? A unique blend of humour, patience, and the uncanny ability to explain complex concepts using nothing but dad jokes and pop culture references.
This is how Keystroke Learning was born
Meet The Keystroke Learning Team
Brendon Farrell
Co-Founder / Facilitator
Hi there! I’m Brendon Farrell, co-founder and resident tech whisperer at Keystroke Learning, where we turn tech headaches into “Aha!” moments.
From the days of floppy disks to today’s cloud computing, I’ve navigated the ever-evolving tech landscape with a passion for teaching practical skills.
Whether you’re battling Excel formulas, aiming to conquer Photoshop or diving into the world of eLearning, I’m here to help you unlock the capabilities of your software.
So, what fuels my passion for this work? It’s simple – there’s nothing quite like witnessing those lightbulb moments when learners master a new skill or the joy of empowering others to thrive in the ever-evolving world of technology.
Years of Experience
Training Success Stories
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- CIW Associate, Professional and Master Designer
- Microsoft Office Specialist (MOS) Master in Office 2003
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) Instructor
- Microsoft Certified Trainer (MCT) since 2009
- Certificate IV in Business Computing
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- CIW Associate, Professional and Master Designer
- Microsoft Office Specialist (MOS) Master in Office 2003
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) Instructor
- Microsoft Certified Trainer (MCT) since 2009
- Certificate IV in Business Computing
Brendon Delivers the following Software Programs
Microsoft
- Access
- Excel
- Microsoft 365
- Office 365
- Outlook
- Planner
- Power BI
- PowerPoint
- Project
- SharePoint
- Teams
- Word
Adobe
- Acrobat
- Captivate
- Character Animator
- Creative Cloud
- Dreamweaver
- Illustrator
- InDesign
- Photoshop
- Premier Pro
- Adobe Express
- Adobe Firefly
- Google G-Suite
- Google Workspace
- Google Docs
- Google Sheets
- Google Slides
- Google Gemini
& Other
& Other
- Articulate Storyline
- Articulate Rise
- TechSmith Camtasia
- TechSmith SnagIt
- Moodle
- WordPress
- Computer Fundamentals
- AI (ChatGTP, Gemini, Claude)
Mark Finney
Co-Founder / Facilitator
Hi, I’m Mark Finney, one of the Co-Founders and lead trainer at Keystroke Learning.
We’re a technology education hub with a bit of a geeky love for tech and coffee!
I wear many hats! I design and deliver courses on a variety of software from Microsoft, Adobe, and Google, and even create eLearning materials. Whether it’s in the classroom or behind the scenes, I’m passionate about helping others learn and grow.
My love affair with tech training started in the age of floppies, and over 30 years later, the passion hasn’t faded! Witnessing those “Eureka!” moments when clients realise they’ve saved hours is the ultimate reward, like finding a hidden treasure chest in the digital world.
Years of Experience
Training Success Stories
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- Associate Diploma of Technology
- Adobe Certified Expert (Acrobat)
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Certified Trainer (MCT) since 2009
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- Associate Diploma of Technology
- Adobe Certified Expert (Acrobat)
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Certified Trainer (MCT) since 2009
Mark Delivers the following Software Programs
Microsoft
- Access
- Excel
- Microsoft 365
- Office 365
- OneNote
- Outlook
- Planner
- Power BI
- PowerPoint
- SharePoint
- Teams
- Visio
- Word
- VBA
Adobe
- Acrobat
- InDesign
- Google G-Suite
- Google Workspace
- Google Docs
- Google Sheets
- Google Slides
& Other
& Other
- Articulate Storyline
- Articulate Rise
- TechSmith Camtasia
- TechSmith SnagIt
- Computer Fundamentals
- AI (ChatGTP, Gemini, Claude)
Why Keystroke Learning? Expert Computer Training, Real Results
At Keystroke Learning, we’re the go-to computer software training company in Melbourne, Australia. Our courses cover all the business applications that keep the corporate world spinning, from Microsoft Office (because everyone needs to know how to make a spreadsheet sing) to Adobe Creative Cloud (for when you need to make that annual report truly eye-catching).
We don’t stop there. Our expertise extends to eLearning software and Google Workspace, empowering you to master both your desktop and cloud environments.
Our edge comes from a powerful combination of experience in computer training, graphic design, web development, and eLearning design. This diverse background has shaped our approach, allowing us to be remarkably adaptable when working with clients. We pride ourselves on our ability to understand unique needs and tailor our solutions accordingly.
When you bring us a challenge, we don’t just address it, we go above and beyond to craft innovative solutions. At Keystroke Learning, we see every digital hurdle as an opportunity to showcase the transformative power of well-designed, practical tech education.
Our Mission and Vision
We Know What Works
We Listen
We Innovate
Our mission is to deliver an unforgettable learning experience across all our courses, whether you’re just starting out or you’re aiming to become a tech virtuoso. We don’t just teach, we focus on teaching practical skills that you can immediately apply in your workplace, ensuring that our computer training translates directly into improved productivity and efficiency.
We’re not content with just sticking to the traditional training playbook. We’re always on the lookout for innovative learning methods to keep things fresh and effective.
Whether it’s self-paced assisted learning for those who like to take the reins, or live online training for the virtual classroom enthusiasts, we’ve got you covered.
But here’s what really sets us apart; we’re big believers in building strong relationships with our clients. We’re not just another training company, we’re your partners in digital empowerment. By doing things differently and always striving to offer something genuinely valuable, we ensure that every interaction with Keystroke Learning leaves you not just informed, but inspired and ready to tackle any tech challenge that comes your way.
Our Values
- Engaging and Captivating: We believe in captivating learning experiences and using our expertise to create engaging and interactive computer training programs.
- Readily Applicable Knowledge: Practical skills and knowledge transfer ensures your team can apply their learnings in real work scenarios.
- Commitment to Quality: We maintain the highest standards in content creation and delivery, guaranteeing consistent, high-quality training experiences.
- Empowering Potential: We believe in empowering individuals and organizations through knowledge. Our goal is to unlock your team's full potential and drive success.
What Motivates Us?
We live for those ‘Ah ha!’ moments, you know, when the digital fog lifts and you suddenly realise that your computer hasn’t been plotting against you this whole time. These moments of tech enlightenment are the heart and soul of our training.
There’s a special joy in seeing the smile spread across someone’s face when we reveal time-saving tricks. It’s like watching someone discover they’ve had a secret superpower all along, only instead of flying, they can now format an entire document in record time. Our passion lies in empowering people to tackle complex tasks with less stress and even a sense of enjoyment.
Nothing brings us more satisfaction than hearing the words, “You just saved me hours!” It’s music to our ears, more pleasing than a crashed program miraculously recovering your work.
This phrase never loses its impact, and it’s the driving force behind our continuous learning, research, and innovative thinking. It’s more than just a job for us, it’s about making a positive difference in how people work and interact with technology. Plus, it gives us a great excuse to keep buying new gadgets for “research purposes.”
What Our Course Participants Say About Us
I’m now kicking myself thinking about all the time I’ve wasted not knowing some of these simple tips and tricks that were shown throughout the course today.
Once again, many thanks for the day.
It's not always easy to leave the office for a day, so they come in early, set up and are ready to go at 8.30am for either half day or full day of training for our employees. Keep up the great work.
So many light bulb moments for the team. Mark was patient, informative, very knowledgeable and clearly passionate about imparting knowledge to all
Would highly recommend their services!
He was able to answer our questions and provide us with guidance and feedback on our projects.
I would highly recommend Keystroke Learning for any computer application training needs.
Engaging Computer Training Made Fun, Interactive, and Effective
At Keystroke Learning, we’ve learned that real-world examples beat theoretical mumbo-jumbo any day of the week. That’s why our courses are packed with scenarios straight from the trenches of the workplace. It’s like bringing “The Office” into your training session.
We don’t just talk at you, we get you talking too! We encourage our students to share their own war stories, because let’s face it, we’ve all got that one spreadsheet tale that could make Excel blush. By reflecting on the content and process, we help you see the big picture. It’s like giving you a map instead of just shouting “turn left!” every five minutes.
In our courses, we firmly believe there’s no such thing as a “stupid question”. We encourage you to ask anything that comes to mind, even if it seems silly at first. These questions, the ones you might hesitate to ask elsewhere, often lead to the most valuable discussions. It’s amazing how a simple query can spark a chain reaction of insights throughout the class. So don’t hold back, your curiosity might just uncover something everyone else was wondering too. Remember, the only question that doesn’t help is the one you don’t ask.
And humour? Oh, we’ve got that in spades. We use jokes to help you feel comfortable and relaxed. After all, as John Cleese said, “He who laughs most learns best.” Though we’re pretty sure he never had to debug a macro while someone was microwaving fish in the office kitchen.
So come join us. We strive to make your computer training experience both enjoyable and valuable. We aim to create those “aha!” moments that are as satisfying as solving a tricky problem, and as exciting as mastering a new skill.
If you’ve made it this far and still have questions,
reach out for more info!
Australia Wide Training Solutions
Software Courses Designed in Melbourne, Available Australia Wide
- Head Office: Melbourne, Victoria
-
Coverage: All of Australia, including:
- Major cities
- Regional centres
- Remote location
Whether you’re in a bustling city centre or a remote outback town, we bring top-quality software training to you.
Key Service Areas Include:
- Melbourne - Victoria
- Geelong - Victoria
- Ballarat - Victoria
- Bendigo- Victoria
- Adelaide - South Australia
- Brisbane - Queensland
- Gold Coast - Queensland
- Sunshine Coast - Queensland
- Canberra - ACT
- Queanbeyan - ACT
- Darwin - Northern Territory
- Alice Springs - NT
- Tennant Creek - NT
- Hobart - Tasmania
- Launceston - Tasmania
- Devonport- Tasmania
- Perth - Western Australia
- Freemantle- Western Australia
- Bunbury - Western Australia
- Kalgoorlie - Western Australia
- Sydney - New South Wales
- Newcastle - New South Wales
- Wollongong - New South Wales
- Penrith - New South Wales
Need Assistance? Request a Callback
Got a burning question about our training courses? Or maybe you just want to chat with someone who actually knows their stuff? Either way, pop your details in, and one of our expert trainers will give you a buzz. No pressure, no sales pitch, just helpful answers.
About Keystroke Learning
Keystroke Learning is Melbourne’s leading software training provider, offering hands-on courses for Microsoft 365, Adobe Creative Cloud, Google Workspace, and eLearning software.
With over 30 years in the training business, yep, we’ve outlasted some of the tech!, we offer flexible learning that fits your style.
Our enthusiastic instructors are all about those lightbulb moments, after all, who doesn’t love the thrill of turning “Huh?” into “Aha!”
Contact Us
8:30am–5:00pm, Mon–Fri
1 Queens Road
Melbourne, VIC 3004
Privacy Policy – Terms and Conditions
613/1 Queens Rd, Melbourne, VIC, 3004
ABN 11 620 050 759
Privacy Policy – Terms and Conditions