Many years ago, Mark and Brendon met at a company where they both worked as senior facilitators. Over the course of time and a lot of conversations later, the idea of starting their own business together in Melbourne slowly began to evolve.
In early 2016, relying on their experience, ideas and passion for training, they took that first and crucial step. Setting sail for a real adventure, they embraced the things that worked well and discarded everything that they knew discouraged clients.
This is how Keystroke Learning was born
We are dedicated to providing practical skills training that can be immediately applied back in your workplace, saving you time and money and contributing to career and organisational success.
As a Microsoft Certified Applications Specialist (MCAS) and a Certified Internet Webmaster (CIW), I have well over 27 years of experience delivering training in a range of desktop applications from introductory to advanced levels.
I am personable, professional, and have an engaging style which ensures a highly effective facilitation to a range of audiences.
I am passionate about training and dedicated to helping participants become more efficient in their work. As a facilitator, I love it when I hear a participant say “You just saved me hours!” This is one of the most rewarding aspects of my role.
After 30+ years, I still enjoy keeping up to date with developments in technology and I love passing on the best tips and tricks to my clients.
We are a computer software training company based in Melbourne, Australia. In our computer courses we teach all the business applications used in workplaces, such as Microsoft Office and Adobe Creative Cloud as well as eLearning software and Google Workspace.
Acquired from years of experience in computer training, graphic design, web development, and eLearning design, we development and eLearning design, we have developed a flexible approach when working with our clients.
We always go the extra mile to help solve problems by providing innovative solutions.
Our goal is to provide people with an unforgettable learning experience in all our courses, from beginner through to advanced levels. In our courses, we focus on teaching skills that you can immediately apply in your workplace.
We care about building close working relationships with our clients, doing things in a different way, and offering people something genuinely valuable.
You know that ‘Ah ha!’ moment when you discover how to solve an issue that has caused you a lot of frustration? Well, that is what we enjoy most in our training.
We love seeing the smile on people’s faces when we show them tricks that will save them lots of time. Enabling people to complete complex tasks in a less stressful and even enjoyable manner motivates us to keep on going.
There is nothing more rewarding for us than hearing people say: “You just saved me hours!”
It just never gets old and gives us incredible satisfaction. This is what keeps us learning, researching and thinking.
Our experience has taught us that people love hearing real-world examples as opposed to being stuck with a theoretical approach. That is why we use real-world scenarios in our courses, enabling you to immediately relate to your own experience.
We engage with our students and get them to share their own experience with everyone in the course. By encouraging them to reflect on the overall content and process, we help them understand the big picture. We have found that this approach is far superior to simply showing steps. If a participant has a grasp of the concepts, they can then use the appropriate tools in any situation, giving them far more flexibility and confidence.
Another crucial thing ‒ as far as we are concerned, there is no such thing as a “stupid question”. In our courses, we encourage you to ask anything you want. And interestingly enough, those ”stupid questions” are usually the best ones since they start the most valuable conversations with everyone.
Jokes and humour are not foreign to us as we use them to help people feel comfortable and relaxed. One of our favourite sayings is the one by John Cleese: “He who laughs most learns best.”
We are based in Melbourne but deliver computer training courses nationwide.
Apart from teaching our courses in the Melbourne Metropolitan Area and Regional Areas, we conduct training sessions in Adelaide, Brisbane, Canberra, Darwin, Hobart, Perth, and Sydney.
Any of our courses can also be delivered as Live Online Training.