Microsoft Teams Introduction
What Your Team Will Learn
Ready for your team to master the art of remote collaboration? Welcome to our “Microsoft Teams Introduction” course, where we’ll transform your staff from meeting multitaskers into virtual teamwork virtuosos!
Ever had colleagues juggling between chats, calls, and shared files, wondering if there’s a better way to keep it all organised? Or seen other teams seamlessly collaborate online and thought, “How do they make it look so effortless?” Get ready for your staff to discover the magic of Microsoft Teams and revolutionise the way they work together!
Whether your group is completely new to Teams or already using it just for basic meetings, this course will give them the confidence to create and manage digital workspaces like pros. By the end of the day, your staff will be confidently creating teams, running engaging meetings, managing tasks with Planner, and collaborating on files so efficiently their colleagues will wonder when they became remote work experts!
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Comprehensive Materials
PDF manual and training files included!
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
Duration: ½ Day
Time: 9:00am – 12:00pm
CPD Hours: 3hrs
Microsoft Teams Introduction Course Content
Introduction to Teams
- What is Teams
- Account Basics
- The Teams Interface
- Log in to Teams
Creating a Team
- Create a Team
- Manage Teams
- Adding Members
- Setting Permissions
- Join or Leave a Team
Working with Channels
- Default Channels
- Adding Standard Channels
- Adding Private Channels
Team Conversations
- Starting a Conversation
- Formatting Messages
- Replying to Messages
- Using @Mentions
- Bookmarking Messages
Private & Team Chats
- What’s the Difference?
- Starting a Chat
- Notifications
- Setting Availability
Team Meetings
- Scheduling Meetings
- On Demand Meetings
- Meeting Controls
- Sharing your Screen
Sharing Files
- Add Files to Conversations
- Uploading Files
- Collaborating on Documents
Using Search
- Basic Search
- Searching Files
- Filtering Search Results
Microsoft Planner
- Understanding the Task Board
- Creating a Plan
- Adding Tasks
- Assigning Tasks
- Charting Progress
- Adding Plans to Teams
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Want to run this course for your staff?
Standard course ready to go — customisation available if your team needs it.
Our Clients
EXCELLENT
Based on 150 reviews
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Yvonne D'SouzaTrustindex verifies that the original source of the review is Google.
Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.Posted on Google![]()
Tashara ArmstrongTrustindex verifies that the original source of the review is Google.
Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke LearningPosted on Google![]()
Ayaka InabaTrustindex verifies that the original source of the review is Google.
I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.Posted on Google![]()
Marina AltsonTrustindex verifies that the original source of the review is Google.
I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊Posted on Google![]()
Matthew GilchristTrustindex verifies that the original source of the review is Google.
The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!Posted on Google![]()
Grace RoobTrustindex verifies that the original source of the review is Google.
The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.Posted on Google![]()
Health Information Services CAHTrustindex verifies that the original source of the review is Google.
Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.Posted on Google![]()
Pamithi CumaratungaTrustindex verifies that the original source of the review is Google.
I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.Posted on Google![]()
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Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!Posted on Google![]()
Mike KTrustindex verifies that the original source of the review is Google.
I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke
FAQ's
We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.
Where can this Microsoft Teams Introduction training be delivered?
We can deliver Teams training onsite in your office, online through live sessions, or as a hybrid model. This means your staff can learn together whether they’re all in one location or spread across different sites.
How many staff can attend a Microsoft Teams Introduction training session?
The course is designed for small to medium groups, so each participant gets the chance to ask questions and practise using Teams. We’ll recommend an ideal group size but can adjust based on your organisation’s needs. The aim is to keep the training interactive and engaging.
Can we schedule the Microsoft Teams Introduction training at a time that suits us?
Yes, we’ll arrange the training times to suit your staff. Whether you want a half-day introduction, or shorter sessions delivered over multiple dates, we can accommodate. The schedule is flexible to fit around your existing workload.
What will my team be able to do after the Microsoft Teams Introduction course?
Participants will be able to use Teams confidently for communication and collaboration. They’ll learn how to chat, join meetings, share files, and work together in channels. By the end, they’ll have practical skills that help reduce email overload and streamline teamwork.
Do participants need any prior knowledge of Microsoft Teams?
No prior knowledge is needed. This course is aimed at beginners, so we’ll start from the ground up and ensure everyone feels comfortable.
Can the Microsoft Teams Introduction training content be customised to our needs?
Yes, we can adapt the training to reflect the way your organisation uses Teams. For example, we can include your team structures or workflows, so participants see exactly how the features fit their day-to-day work.
Will staff receive a certificate of completion?
Yes, each participant will receive a certificate at the end of the course. This provides formal recognition of their training and helps track professional development.
Do you provide support after the Microsoft Teams Introduction training?
Yes, lifetime support is included. Staff can reach out to us if they have questions or need help with Teams later, so the training keeps adding value.
Get your team members to try our short, anonymous Microsoft Teams Introduction skills test. You’ll discover your true proficiency level in minutes, no registration required
Prior Knowledge
This course assumes no prior knowledge of Microsoft Teams. It is suitable for complete beginners who want to learn how to communicate, collaborate, and work effectively using Microsoft’s team collaboration platform.
Required Software
You will need Microsoft Teams installed on your computer to participate in this course. This can be through a Microsoft 365 subscription or the free Teams version. You will also need a microphone and speakers/headphones for audio communication.
Course Materials
All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.
Note About Different Versions
While this course uses the latest version of Microsoft Teams, the core principles and skills learned are transferable across versions. However, for the best learning experience we recommend using the latest version of Microsoft Teams.

Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.