Microsoft Word Introduction
What Your Team Will Learn
Ready for your team to master modern document creation? Welcome to our “Microsoft Word Introduction” course, where we’ll transform your staff from typing novices into confident document designers!
Ever seen colleagues struggling with formatting, or watched your team spend ages trying to make documents look professional? Maybe your staff have admired polished business documents and thought, “How do they make it look so easy?” Get ready for your group to discover the power of Word and learn how to create documents that look like they came from a professional publisher!
Whether your team is new to Word or has only been figuring things out on their own, this course will give them the confidence to create documents with ease. By the end of the day, your staff will be crafting documents, applying formatting, and using powerful proofing tools like pros. Plus, they’ll discover time-saving features and shortcuts that make colleagues wonder when they became such Word experts!
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Comprehensive Materials
PDF manual and training files included!
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
Duration: 1 Day
Time: 9:00am – 4:00pm
CPD Hours: 6hrs
Microsoft Word Introduction Course Content
Word Orientation
- Exploring the Word Interface
- Finding and using Commands
- Using the Ribbon
- Moving around the Document
- Changing Document Views
Editing Documents
- Opening Documents
- Selecting Text
- Inserting and Deleting Text
- Understanding Smart Tags
- Using Cut, Copy and Paste
- Working with Page Breaks
- Using Find and Replace
- Undo and Redo
Creating Documents
- Creating Blank Documents
- Using Templates
- Save vs Save As
Formatting Documents
- Understanding Formatting
- Using the Ribbon
- Character Formatting
- Paragraph Formatting
- Using Dialog Boxes
- The Format Painter
- Using F4
- Page Formatting
Working with Tables
- Using Tables
- Creating Tables
- Adding Content to Tables
- Adding Rows and Columns
- Resizing Tables
- Adding and Removing Borders
Using Proofing Tools
- Using the Spelling and Grammar Checker
- Automatic Spell Checking
- Using the Thesaurus
- Using Autocorrect
- Setting Autocorrect Options
- Creating Autocorrect Entries
Printing
- Using Print Preview
- Working with Print Settings
- Page Setup
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Want to run this course for your staff?
Standard course ready to go — customisation available if your team needs it.
Our Clients
EXCELLENT
Based on 150 reviews
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Yvonne D'SouzaTrustindex verifies that the original source of the review is Google.
Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.Posted on Google![]()
Tashara ArmstrongTrustindex verifies that the original source of the review is Google.
Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke LearningPosted on Google![]()
Ayaka InabaTrustindex verifies that the original source of the review is Google.
I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.Posted on Google![]()
Marina AltsonTrustindex verifies that the original source of the review is Google.
I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊Posted on Google![]()
Matthew GilchristTrustindex verifies that the original source of the review is Google.
The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!Posted on Google![]()
Grace RoobTrustindex verifies that the original source of the review is Google.
The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.Posted on Google![]()
Health Information Services CAHTrustindex verifies that the original source of the review is Google.
Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.Posted on Google![]()
Pamithi CumaratungaTrustindex verifies that the original source of the review is Google.
I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.Posted on Google![]()
Barbara CroysdaleTrustindex verifies that the original source of the review is Google.
Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!Posted on Google![]()
Mike KTrustindex verifies that the original source of the review is Google.
I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke
FAQ's
We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.
Where can this Microsoft Word Introduction training be delivered?
We can deliver the training at your office in a face-to-face setting, or online with live facilitation for remote learners. A blended option is also available so participants can join however it suits them best. Whichever format you choose, the session will be practical and interactive, making sure everyone has the chance to follow along.
How many staff can attend a Microsoft Word Introduction training session?
Smaller groups are ideal for this type of course, as they allow each learner to get hands-on support. We’ll recommend a group size that ensures participants can practise and ask questions comfortably. However, we’re flexible and can adjust to match your organisation’s requirements.
Can we schedule the Microsoft Word Introduction training at a time that suits us?
Yes, the training can be arranged at a time that works around your team’s schedule. You can choose a half-day introduction, a full-day program, or split the content into shorter sessions. Our aim is to keep learning effective while minimising disruption to your workday.
What will my team be able to do after the Microsoft Word Introduction course?
Participants will know how to create and edit documents, apply formatting, and insert basic elements like tables and images. They’ll also learn practical skills for managing text layout and setting print options. These are the core skills that allow staff to feel confident producing everyday business documents.
Do participants need any prior knowledge of Microsoft Word?
No, this is an entry-level course. We’ll start from the basics and build gradually, so even those completely new to Word will feel at ease.
Can the Microsoft Word Introduction training content be customised to our needs?
Yes, we can tailor the training to use examples from your organisation. This makes the session more relevant and ensures staff can see how the skills apply directly to their roles.
Will staff receive a certificate of completion?
Yes, every learner will receive a digital certificate on completion. This provides formal recognition of their training and can be kept for professional records.
Do you provide support after the Microsoft Word Introduction training?
Yes, lifetime support is part of every course. Staff can reach out later if they have questions, so their learning continues long after the training session.
Get your team members to try our short, anonymous Microsoft Word Introduction skills test.
You’ll discover your true proficiency level in minutes, no registration required
Prior Knowledge
This course assumes no prior knowledge of Microsoft Word. It is suitable for complete beginners who want to learn how to create, edit, and format documents effectively using this word processing software.
Required Software
You will need Microsoft Word installed on your computer to participate in this course. This can be through a Microsoft 365 subscription or a perpetual license version.
Course Materials
All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.
Note About Different Versions
While this course uses the latest version of Microsoft Word, the skills learned are transferable to recent versions. However, for the best learning experience we recommend using the latest version of Microsoft Word.

Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.