Meet the Trainers Behind Keystroke Learning
At Keystroke Learning, our strength lies in the people leading your training. Brendon and Mark, our co-founders and lead facilitators, bring a rare blend of deep technical expertise, decades of hands-on experience, and a relaxed, supportive approach that makes learning enjoyable.
Whether it’s Microsoft, Adobe, Articulate, TechSmith or the latest AI tools, you’ll be guided by trainers who not only know the software inside out but also understand how to translate it into real-world skills that make a difference in your workplace.
Brendon Farrell
Co-Founder / Facilitator
Hi there! I’m Brendon Farrell, co-founder and resident tech whisperer at Keystroke Learning, where we turn tech headaches into “Aha!” moments.
From the days of floppy disks to today’s cloud computing, I’ve navigated the ever-evolving tech landscape with a passion for teaching practical skills.
Whether you’re battling Excel formulas, aiming to conquer Photoshop or diving into the world of eLearning, I’m here to help you unlock the capabilities of your software.
So, what fuels my passion for this work? It’s simple – there’s nothing quite like witnessing those lightbulb moments when learners master a new skill or the joy of empowering others to thrive in the ever-evolving world of technology.
Years of Experience
Training Success Stories
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- CIW Associate, Professional and Master Designer
- Microsoft Office Specialist (MOS) Master in Office 2003
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) Instructor
- Microsoft Certified Trainer (MCT) since 2009
- Certificate IV in Business Computing
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- CIW Associate, Professional and Master Designer
- Microsoft Office Specialist (MOS) Master in Office 2003
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) Instructor
- Microsoft Certified Trainer (MCT) since 2009
- Certificate IV in Business Computing
Brendon Delivers the following Software Programs
Microsoft
- Access
- Excel
- Microsoft 365
- Office 365
- Outlook
- Planner
- Power BI
- PowerPoint
- Project
- SharePoint
- Teams
- Word
Adobe
- Acrobat
- Captivate
- Character Animator
- Creative Cloud
- Dreamweaver
- Illustrator
- InDesign
- Photoshop
- Premier Pro
- Adobe Express
- Adobe Firefly
- Google G-Suite
- Google Workspace
- Google Docs
- Google Sheets
- Google Slides
- Google Gemini
& Other
& Other
- Articulate Storyline
- Articulate Rise
- TechSmith Camtasia
- TechSmith SnagIt
- Moodle
- WordPress
- Computer Fundamentals
- AI (ChatGPT, Gemini, Claude)
Mark Finney
Co-Founder / Facilitator
Hi, I’m Mark Finney, one of the Co-Founders and lead trainer at Keystroke Learning.
We’re a technology education hub with a bit of a geeky love for tech and coffee!
I wear many hats! I design and deliver courses on a variety of software from Microsoft, Adobe, and even create eLearning materials. Whether it’s in the classroom or behind the scenes, I’m passionate about helping others learn and grow.
My love affair with tech training started in the age of floppies, and over 30 years later, the passion hasn’t faded! Witnessing those “Eureka!” moments when clients realise they’ve saved hours is the ultimate reward, like finding a hidden treasure chest in the digital world.
Years of Experience
Training Success Stories
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- Associate Diploma of Technology
- Adobe Certified Expert (Acrobat)
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Certified Trainer (MCT) since 2009
Qualifications
- TAE40110 Certificate IV Training and Assessment
- TAA40104 Certificate IV Training and Assessment
- BSZ40198 – Certificate IV in Assessment and Workplace Training
- Associate Diploma of Technology
- Adobe Certified Expert (Acrobat)
- Microsoft Office 2003 Master Instructor
- Microsoft Certified Applications Specialist (MCAS) in Office 2007
- Microsoft Office Specialist (MOS) Master in Office 2010
- Microsoft Certified Trainer (MCT) since 2009
Mark Delivers the following Software Programs
Microsoft
- Access
- Excel
- Microsoft 365
- Office 365
- OneNote
- Outlook
- Planner
- Power BI
- PowerPoint
- SharePoint
- Teams
- Visio
- Word
- VBA
Adobe
- Acrobat
- InDesign
- Google G-Suite
- Google Workspace
- Google Docs
- Google Sheets
- Google Slides
& Other
& Other
- Articulate Storyline
- Articulate Rise
- TechSmith Camtasia
- TechSmith SnagIt
- Computer Fundamentals
- AI (ChatGPT, Gemini, Claude)
What Motivates Us?
We live for those ‘Ah ha!’ moments, you know, when the digital fog lifts and you suddenly realise that your computer hasn’t been plotting against you this whole time. These moments of tech enlightenment are the heart and soul of our training.
There’s a special joy in seeing the smile spread across someone’s face when we reveal time-saving tricks. It’s like watching someone discover they’ve had a secret superpower all along, only instead of flying, they can now format an entire document in record time. Our passion lies in empowering people to tackle complex tasks with less stress and even a sense of enjoyment.
Nothing brings us more satisfaction than hearing the words, “You just saved me hours!” It’s music to our ears, more pleasing than a crashed program miraculously recovering your work.
This phrase never loses its impact, and it’s the driving force behind our continuous learning, research, and innovative thinking. It’s more than just a job for us, it’s about making a positive difference in how people work and interact with technology. Plus, it gives us a great excuse to keep buying new gadgets for “research purposes.”
Your team deserves more “Aha!” moments.
Book Brendon or Mark for in-house or online training and give
your staff the confidence to tackle any digital challenge.