ChatGPT Foundation

ChatGPT for Beginners training course

Course Location & Dates

1 Day Training Course

Price:  

$670.00

+GST

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ChatGPT can do far more than answer questions. Used effectively, it can help you research information, work with documents, create content and images, analyse files and build repeatable ways of working that save time in everyday workplace tasks.

This practical, hands-on course gives you a solid foundation in using ChatGPT confidently and effectively at work. You’ll learn how to write better prompts, work with uploaded files and documents, use Projects to organise ongoing work, create and refine AI-generated images, and customise ChatGPT to suit the way you work.

You’ll also explore more advanced capabilities, including building Custom GPTs, connecting ChatGPT to other apps, scheduling recurring tasks and using Agent Mode for multi-step work. Throughout the course, you’ll learn how to use AI responsibly, including checking facts, protecting confidential information, recognising potential bias and knowing when human judgement needs to take the lead.

What You'll Get With This Course

Live Instructor-Led Training

Highly experienced and approachable trainers

Guaranteed to Run Courses

Book with confidence, guaranteed to go ahead

Outrageous Money Back Guarantee

Not satisfied? If we can’t fix it, get a refund

FREE Repeat Option

Retake within 6 months at no cost

Small Classes

No more than 6 people per class

Comprehensive Materials

PDF manual and training files included!

eCertificate of Completion

Proudly recognise your achievement

Lifetime Support

Expert help, always within reach

Skill Level: Introduction
Duration: 1 Day Training Course

CPD Hours: 6hrs

ChatGPT Foundation Course Content

Understanding ChatGPT

  • What makes ChatGPT different
  • Choosing the right model for tasks
  • What ChatGPT can and can’t do
  • Keeping your work private and confidential

Finding Your Way Around

  • The ChatGPT interface walkthrough
  • Organising and naming conversations
  • Using voice, image and file input
  • Temporary chat and when to use it

Using ChatGPT Responsibly

  • Checking facts, figures and claims
  • Recognising bias and knowing what to verify
  • Practical workplace boundaries
  • Keeping human judgement central

Setting ChatGPT Up for You

  • Settings and what they control
  • Writing custom instructions
  • Managing what ChatGPT remembers

The Art of Prompting

  • What makes a good prompt
  • Role, task, context and output
  • Step by step prompting
  • Controlling tone, structure & detail
  • Chaining prompts and prompt frameworks

Working with Files and Documents

  • Uploading files, images and documents
  • Summarising and extracting points
  • Rewriting, reviewing & comparing
  • Deep research for longer questions

Working with Projects

  • What are projects and when to use
  • Setting up a project with instructions and files
  • Creating a briefing document

Creating AI Generated Images

  • When an AI image is the right answer
  • Writing effective image prompts
  • Editing and refining your images
  • Common image challenges

Custom GPTs and the Store

  • What the GPT Store is and how to use it
  • Building your own custom GPT
  • Adding knowledge files and instructions
  • Sharing GPTs across a team

Apps, Connectors and Tasks

  • Connecting ChatGPT to the tools you use
  • What connected apps unlock
  • Scheduling recurring tasks
  • Permissions, approvals and admin controls

Agent Mode and the ChatGPT Ecosystem

  • What agent mode is and how it differs
  • Delegating multi step work
  • Knowing when to use chat and when to delegate

*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.

Prior Knowledge

This course assumes no prior knowledge of ChatGPT. It is ideal for complete beginners who want to learn how to use ChatGPT effectively for everyday workplace tasks and improve productivity.

Required Software

You will need a ChatGPT account and subscription to ChatGPT to access the tools used in this course. No additional installation is required. You will need an up-to-date web browser (Chrome, Firefox, Safari, or Edge recommended) to use ChatGPT efficiently.

Course Materials

All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.

Note About Different Versions

ChatGPT will be updated automatically as part of your subscription. The skills you learn in this course will be relevant as ChatGPT continues to improve, and you will benefit from new updates automatically.

Why Bring Your Own Laptop?

Training is most effective when you’re working in a familiar environment. By bringing your own laptop to our training sessions, you’ll maximise your learning experience in several important ways.

Personal Comfort and Efficiency

Working on your own laptop means you’ll be instantly familiar with your keyboard layout and system preferences. No need to spend 20 minutes figuring out why the volume button is launching the calculator instead. This familiarity allows you to focus entirely on learning new skills rather than wondering why someone set the desktop background to dancing hamsters.

Access to Your Complete Work Environment

Your laptop comes with your personal setup of applications, customised settings, and existing files. Think of it as bringing your digital home with you, minus the dirty dishes in the sink. This means you can immediately apply what you learn to your real work documents and seamlessly integrate new skills into your daily workflow.

Practical Setup

During the training, you’ll enjoy the best of both worlds, your personal laptop connected to our professional training setup. Each workspace is equipped with a 27-inch monitor (perfect for those who squint at their phones even with reading glasses), full-size USB-A keyboard, and USB-A mouse.

Software Accessibility

With your own laptop, you’ll have immediate access to your licensed software and saved preferences. This is particularly important for applications where having your existing login credentials readily available ensures a smooth training experience. No need to remember that complex password you created after your third coffee of the day.

Don’t Have A Laptop?

Bring Your Enthusiasm!

We provide the coffee and biscuits, but your enthusiasm is the one program we can’t install for you. Don’t worry, our trainers are experts at generating enough energy to power a small city!
Brendon Farrell Co Founder Facilitator Keystroke Learning

Brendon Farrell

Co-Founder / Facilitator

From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.

As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.

Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney Co Founder Facilitator Keystroke Learning

Mark Finney

Co-Founder / Facilitator

With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.

Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.

When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.

Our Clients

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Yvonne D'Souza
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Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.
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Tashara Armstrong
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Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke Learning
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Ayaka Inaba profile picture
Ayaka Inaba
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I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.
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Marina Altson profile picture
Marina Altson
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I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊
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Matthew Gilchrist profile picture
Matthew Gilchrist
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The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!
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Grace Roob profile picture
Grace Roob
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The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.
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Health Information Services CAH
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Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.
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Pamithi Cumaratunga
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I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.
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Barbara Croysdale
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Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!
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Mike K profile picture
Mike K
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I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke

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