ChatGPT Foundation
Course Location & Dates
Price:
$670.00
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ChatGPT can do far more than answer questions. Used effectively, it can help you research information, work with documents, create content and images, analyse files and build repeatable ways of working that save time in everyday workplace tasks.
This practical, hands-on course gives you a solid foundation in using ChatGPT confidently and effectively at work. You’ll learn how to write better prompts, work with uploaded files and documents, use Projects to organise ongoing work, create and refine AI-generated images, and customise ChatGPT to suit the way you work.
You’ll also explore more advanced capabilities, including building Custom GPTs, connecting ChatGPT to other apps, scheduling recurring tasks and using Agent Mode for multi-step work. Throughout the course, you’ll learn how to use AI responsibly, including checking facts, protecting confidential information, recognising potential bias and knowing when human judgement needs to take the lead.
Training a whole team? See our ChatGPT Foundation team training, run at your workplace or online.
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Guaranteed to Run Courses
Book with confidence, guaranteed to go ahead
Outrageous Money Back Guarantee
Not satisfied? If we can’t fix it, get a refund
FREE Repeat Option
Retake within 6 months at no cost
Small Classes
Comprehensive Materials
PDF manual and training files included!
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
CPD Hours: 6hrs
ChatGPT Foundation Course Content
Understanding ChatGPT
- What makes ChatGPT different
- Choosing the right model for tasks
- What ChatGPT can and can’t do
- Keeping your work private and confidential
Finding Your Way Around
- The ChatGPT interface walkthrough
- Organising and naming conversations
- Using voice, image and file input
- Temporary chat and when to use it
Using ChatGPT Responsibly
- Checking facts, figures and claims
- Recognising bias and knowing what to verify
- Practical workplace boundaries
- Keeping human judgement central
Setting ChatGPT Up for You
- Settings and what they control
- Writing custom instructions
- Managing what ChatGPT remembers
The Art of Prompting
- What makes a good prompt
- Role, task, context and output
- Step by step prompting
- Controlling tone, structure & detail
- Chaining prompts and prompt frameworks
Working with Files and Documents
- Uploading files, images and documents
- Summarising and extracting points
- Rewriting, reviewing & comparing
- Deep research for longer questions
Working with Projects
- What are projects and when to use
- Setting up a project with instructions and files
- Creating a briefing document
Creating AI Generated Images
- When an AI image is the right answer
- Writing effective image prompts
- Editing and refining your images
- Common image challenges
Custom GPTs and the Store
- What the GPT Store is and how to use it
- Building your own custom GPT
- Adding knowledge files and instructions
- Sharing GPTs across a team
Apps, Connectors and Tasks
- Connecting ChatGPT to the tools you use
- What connected apps unlock
- Scheduling recurring tasks
- Permissions, approvals and admin controls
Agent Mode and the ChatGPT Ecosystem
- What agent mode is and how it differs
- Delegating multi step work
- Knowing when to use chat and when to delegate
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Prior Knowledge
Required Software
Course Materials
Note About Different Versions
Why Bring Your Own Laptop?
Personal Comfort and Efficiency
Working on your own laptop means you’ll be instantly familiar with your keyboard layout and system preferences. No need to spend 20 minutes figuring out why the volume button is launching the calculator instead. This familiarity allows you to focus entirely on learning new skills rather than wondering why someone set the desktop background to dancing hamsters.
Access to Your Complete Work Environment
Your laptop comes with your personal setup of applications, customised settings, and existing files. Think of it as bringing your digital home with you, minus the dirty dishes in the sink. This means you can immediately apply what you learn to your real work documents and seamlessly integrate new skills into your daily workflow.
Practical Setup
During the training, you’ll enjoy the best of both worlds, your personal laptop connected to our professional training setup. Each workspace is equipped with a 27-inch monitor (perfect for those who squint at their phones even with reading glasses), full-size USB-A keyboard, and USB-A mouse.
Software Accessibility
With your own laptop, you’ll have immediate access to your licensed software and saved preferences. This is particularly important for applications where having your existing login credentials readily available ensures a smooth training experience. No need to remember that complex password you created after your third coffee of the day.
Don’t Have A Laptop?
No problem! We’ll provide a fully equipped laptop for your training session. Contact us in advance, and we’ll make sure you’re ready to go. We promise it won’t be running Windows XP – remember those days?
Bring Your Enthusiasm!

Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.