Building Computer Skills to Enable Success
Building Computer Skills to Enable Success
Microsoft Outlook Training for Teams
Managing emails in Microsoft Outlook can feel like your whole team is running a marathon through a maze, dodging spam, hunting for key messages, and scrambling to keep on top of meetings. It’s like watching professional jugglers trying to keep too many balls in the air at once.
Our Microsoft Outlook training helps your staff take control of inboxes, calendars, and contacts. With practical guidance, your team will learn how to manage communication efficiently, stay organised, and save valuable time, leaving more breathing room in the workday.
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Standard Microsoft Outlook Courses to Boost Your Team’s Skills
All courses come with a comprehensive training manual, exercise files, and lifetime post-course support.
Introduction
Duration
1 Day
Microsoft Outlook
Introduction
Gain an understanding of the principles of electronic communications with Microsoft Outlook, learning how to maintain email in addition to using the Calendar, Tasks and Contacts to manage your workflow.
Microsoft Outlook
Assess your team’s Microsoft Outlook skills in minutes, 100% free and anonymous. Get instant insights into skill gaps and training needs, with no registration required.
Perfect for individuals and managers who want a clear, no-strings-attached view of their team’s Outlook capabilities.
Why Investing in Microsoft Outlook Training Will Transform Your Team
Microsoft Outlook Training for Business Success
Investing in Microsoft Outlook training means goodbye to email overload and hello to inbox clarity. Your team will learn to manage communications with ease, from taming spam to scheduling like a pro.
Microsoft Outlook Training for Career Growth
Our Microsoft Outlook training will turn your team into email experts. They’ll fly through their inboxes faster than a caffeine-fuelled Monday morning, mastering calendars, tasks, and email etiquette in style.
Tailored Microsoft Outlook Training to Fit Your Needs
Whether you’re interested in online or an in-person courses, we have flexible options that fit your team perfectly. Our tailored Microsoft Outlook training ensures everyone gains valuable skills, enhancing productivity and collaboration.
Our Clients
Why Choose Keystroke Learning
100% Australian
Owned & Operated
Comprehensive Training Programs
Our training programs cover all the must have software programs from Microsoft, Adobe, AI, eLearning, and more. Our expert instructors guide your staff through the latest features and best practices, minus the boring tech talk, so your whole team gains consistent, practical skills. You’ll be a software whiz before you can say “Is there a shortcut for that?”
Experienced Instructors, Proven Results
Learn from seasoned professionals who excel at simplifying technology and have been teaching software skills since the dial-up era. With years of experience and a knack for translating complex concepts into plain English, they’ll guide you through real-world examples using proven training methods, ensuring you can effectively apply what you learn.
Lifetime Support
Learn once, benefit forever. Our team is here for you every step of the way, even when you’re old and grey and your grandkids are asking you about those ‘weird’ computers from the 2020s.
3 Simple Steps to My Training Success
My First Connection
What to Expect
When you contact us, you’ll speak directly with a knowledgeable trainer, not a salesperson. Our trainers have deep expertise in the programs and can answer all your questions. We don’t do sales pitches or pressure tactics, our focus is solely on your needs. We’ll discuss your training requirements, offer tailored course recommendations where needed, and guide you through the process.
We’re happy to have as many conversations as you need to ensure you’re getting exactly what you want. Your satisfaction is our top priority, and we want you to feel confident and informed as you embark on your training journey with us!
Preparing for Success
Our Pre-Training Commitment
Once you’re ready to proceed, we take care of all the details to ensure a smooth experience.
You’ll receive a confirmation email outlining your course details, and our team will provide any necessary resources such as training files and manuals.
As the training day approaches, we’ll keep you informed and answer any additional questions you may have, ensuring you’re ready to dive in when the training begins.
Training Day & Ongoing Support
What You’ll Experience
On the day of your training, expect a warm welcome from our instructors and a comfortable learning environment tailored to your needs.
Our experienced trainers will engage you with practical examples and hands-on exercises that are designed to bring the learning material to life. By applying concepts in real-world scenarios, you’ll not only grasp the theoretical aspects but also develop the confidence to use your new skills effectively in your workplace.
This interactive approach ensures that you not only learn but also retain valuable knowledge that you can immediately apply.
But our support doesn’t end there! After the course, you’ll have access to our lifetime support, where you can reach out with questions or for additional guidance as you apply your new skills.
Group Training Enquiry for Microsoft Outlook Training
This form is for organisations wanting training for a team, group, or department. If you’re an individual looking to join a public course, please see our upcoming course schedule.
Microsoft Outlook FAQ
How long are your Microsoft Outlook courses?
Our Microsoft Outlook Introduction course is designed as full-day workshops, from 9am to 4pm. This format provides time to cover both core and advanced features, while staying manageable for a busy team schedule.
What is the cost of the course, and are there any additional fees?
Think of our training like your favourite coffee order, it comes in different sizes and with plenty of variations, because every organisation’s requirements are different, we’ll prepare a tailored quote to give you an exact cost.
If you’d like a ballpark figure before requesting a quote, take a look at our Pricing and Customisation page. There you’ll find guide prices that show what most clients can expect, with no hidden extras. Your course fee includes everything needed including training materials, resources, and plenty of those “aha!” moments.
Need a quote or have questions? Give us a ring at (03) 9999 7780, shoot us an email at [email protected], or through our contact form. We’re always happy to chat!
What level of Microsoft Outlook knowledge do I need to take your courses?
We make sure our Microsoft Outlook course works for everyone, so your level of experience doesn’t matter.
If you’re unsure if the course is right for you, give us a call – we’re happy to help you find the perfect fit!
I use Microsoft Outlook every day why should I take a course?
Most people use only about 20% of Microsoft Outlook’s features! Think of it like having a smartphone but only using it to make calls – there’s so much more it can do. You’ll discover features that can:
- Save hours managing email
- Organise your calendar more effectively
- Automate repetitive tasks
- Find anything in seconds
- Keep your inbox under control
Is the course curriculum up-to-date with the latest Microsoft Outlook features and best practices?
Definitely! We continuously update our course content to reflect the latest features in Microsoft Outlook and industry best practices.
Our trainers are Microsoft Outlook experts who stay on top of new developments to ensure you’re learning the most current and relevant skills.
How will the course be taught? Will it be lecture-style or hands-on?
No boring lectures here! While we’ll demonstrate features, you’ll spend most of your time hands-on with Microsoft Outlook, practicing real-world scenarios. Think of it like a workshop, we’ll show you the tools, then you’ll practice using them yourself.
Will I be able to apply what I learn immediately in my work?
Definitely! Our courses are crafted to be practical and directly applicable. We emphasise real-world scenarios and include numerous hands-on exercises. Many of our students share that they’re able to use their new skills at work the very next day!
Will I learn about Microsoft Outlook's mobile features?
In the course, we dive into the mobile features of Microsoft Outlook, equipping you with essential skills to manage your email effectively on your phone.
You’ll learn how to utilise the Focused Inbox for prioritising messages, manage your calendar on the go, and customise swipe actions to streamline your workflow.
Additionally, we’ll cover setting up email notifications to stay informed and the functionality of reading emails aloud, ensuring you can stay connected and organised no matter where you are.
What course materials do you provide?
Manuals and Training Files
So that you won’t need to carry home a printed manual, all participants on our face-to-face courses receive a PDF copy of the course manual and associated training files.
However, a printed copy can be made available at an additional cost.
Participants also get a pen and A5 Notepad to scribble down all those lovely tips and tricks for later.
Manuals and Training Files
For courses delivered online, links to our course manuals and exercise files are made available to participants to download prior to training. If you forget to download the files, they will be available on the day.
How many people can attend a training session?
Courses at Your Workplace (We Come To you)
Our group sessions are designed to optimise the learning experience:
- Standard capacity: Up to 10 participants
- This size ensures:
- Individual attention for each learner
- Beneficial group interactions
- A comfortable environment for questions and discussion
- For larger groups:
- Additional learners can be accommodated for an extra cost per person
- Multiple sessions can be arranged
- Other options are available to meet specific needs
We try to cap our courses so each learner receives personal attention. This creates a comfortable learning environment where participants can ask questions freely without the fear of being judged or feeling anxious about public speaking.
Courses at Our Training Centre
Sessions held here are perfect if you’d like your team to learn away from the office in a dedicated learning space. You choose the date that suits your group, and we’ll host you at our Melbourne facility.
- Group Size: Our training centre can accommodate up to 6 participants, this ensures:
- Individual attention
- Group interaction benefits
- Comfortable learning environment
- Location: Held at Keystroke Learning’s facility:
Suite 613, Level 6,
1 Queens Road
Melbourne, VIC 3004.
Live Online Training
Our Live Online Training sessions are designed to bring the classroom to you, no matter where your team is located. Delivered via video conferencing, these sessions give participants the same interactive, hands-on experience as face-to-face training.
Group Size: Up to 10 participants, keeping the training practical and interactive while still allowing time for individual support.
How it works:
Participants join from their own computers using a secure online link
Trainers share content, demonstrate tasks, and guide the group step by step
Learners can ask questions, practise skills, and receive real-time feedback
This format is ideal for remote teams or organisations with staff across multiple locations, offering flexibility without losing the benefits of a live, instructor-led session.
Can we customise the content in the Microsoft Outlook course for our company's needs?
Absolutely! If your team needs to learn specific features or has particular email management needs, we’ll tailor the content to match.
We can even incorporate your organisation’s email policies and practices into the training.
Can I bring specific Microsoft Outlook questions to the course?
Of course! While we follow a structured outline to ensure everyone learns the core skills, we welcome specific questions. Plus, with our lifetime post-course support, you can always reach out later as new questions arise.
What is the return on investment (ROI) of taking the course?
The ROI can be significant. Many of our students report increased productivity, ability to take on more complex tasks, and even career advancement after applying their new Microsoft Outlook skills.
While it’s hard to put an exact figure on it, consider how much time you could save each week by being more efficient over a year, this can add up to substantial time and cost savings for you or your organisation.
Lets use an intermediate course, priced at $385 with a 6 hour duration as an example. For a participant earning $40 per hour, the total investment, including opportunity cost, is $625 ($385 + $240).
We’ll now assume the course enables the participant to save 30 minutes per workday. In a typical work year with 250 workdays, this translates to 125 hours saved annually.
The value of time saved: 125 hours × $40/hour = $5,000 per year.
In this example, the course offers a substantial 700% ROI based on productivity gains alone. The participant’s investment breaks even in just over 6 workdays. This impressive return demonstrates the course’s potential to significantly improve efficiency in daily tasks, even with a conservative estimate of 30 minutes saved per day.
Will I receive a certificate after completing the course?
Yes! Upon completing your training course, you’ll be eligible for a Certificate of Completion.
This certificate confirms your participation and the specific skills covered in your chosen course.
After successfully finishing the course, participants will receive a PDF Certificate of Completion via email, provided that we have received their details.
Do you offer any follow-up support after the course?
Yes, when you start using Microsoft Outlook, it’s natural for questions to pop up like toast in a toaster and we are happy to help by addressing those questions.
We provide lifetime post-course support via email, phone even Teams and Zoom.
Contact us for any questions that might arise as you start applying your new skills.
What is the policy for missed classes, cancellation or rescheduling?
We know that life often throws up the unexpected and so we offer as much flexibility on our courses as we commercially are able to.
However, when you book a course, we can’t offer that place to someone else. Therefore, we need to put a limit on changes and cancellations.
Cancelling the Course:
- 5+ business days before start date: No fee
- 1-5 business days before start date: 25% of course fee
Transferring to Another Date
- One reschedule request allowed per booking
- 5+ business days before start date: No fee
- 1-5 business days before start date: 25% of course fee (in addition to course fee)
All requests must be must be provided to Keystroke Learning via e-mail at [email protected].
Can you explain what 'closed course' means?
A closed course is a specific type of training arrangement. Let me explain what it typically means:
A closed course, also known as a private course, is:
- Exclusively arranged for a single organisation or group.
- Not open to the general public.
- Often customised to meet the specific needs of the client.
Key features of a closed course:
- Attendees are typically from the same company or organisation.
- The content can be tailored to address specific organisational needs or challenges.
- The schedule is often more flexible, arranged to suit the client’s preferred dates and times.
- Usually held at the client’s premises or at the Keystroke Learning’s training facility.
- The group size can be adjusted based on the organisation’s requirements.
- Confidentiality is maintained as sensitive company information can be discussed freely.
Closed courses are beneficial for organisations that want to train a group of employees together, ensure consistent skill development across a team, or the company.
How does the cost compare to other Microsoft Outlook training options?
We pride ourselves on competitive pricing and exceptional value. Our courses are delivered by expert trainers who provide hands-on experiences using continually updated content. Additionally, we offer lifetime post-course support, a feature that many other providers don’t include.
When evaluating costs, it’s essential to look at the entire package and long-term benefits, rather than just focusing on the initial price.
