Eastern Surburbs Discussion Group

Healesville Conference 2024

CPA Australia
2024CPAH

Use the code above from March 2024 to July 2024 and get 10% your first booking.

Call or email via the details below to book your course.

CPA Australia

Eastern Surburbs Discussion Group

Healesville Conference 2024

2024CPAH

Use the code above from March 2024 to July 2024 and get 10% your first booking.

Call or email via the details below to book your course.

Use the code on the right from March 2024 to July 2024 and get 10% your first booking.

Call or email via the details below to book your course.

Keystroke Learning - Building Computer Skills through training courses to Enable Success

BUILDING COMPUTER SKILLS TO ENABLE SUCCESS

Ever find yourself staring at your computer, thinking there's got to be a better way to complete those tasks? That's where we come in.

We train people how to get the most out of their software, to save them time and frustration.

We often hear our clients say, "Wow, you've just saved me hours!" This positive impact is precisely why we're passionate about training.

At Keystroke, you always talk to a human!

Have questions about a training course or program? From a basic question to complex enquiries, we’re here to help! Interested in learning more about our offerings? Our team will take the time to discuss your requirements and help you make smart decisions that best meet your needs.

Brendon Farrell

Co-Founder / Facilitator

I’m Brendon Farrell, one of the co-founders and trainers at Keystroke Learning, a software training company based in sometime sunny Melbourne.

For over 27 years now, I’ve been passionate about helping people pick up those practical computer skills that actually come in handy at work. Whether you’re struggling with Excel or looking to master Photoshop, I’ve trained them all!

At Keystroke Learning, we’re all about creating a friendly and supportive environment, so you can learn without feeling overwhelmed.

Brendon Farrell - Co Founder / Facilitator Keystroke Learning
Brendon Farrell - Co Founder / Facilitator Keystroke Learning

Brendon Farrell

Co-Founder / Facilitator

I’m Brendon Farrell, one of the co-founders and trainers at Keystroke Learning, a software training company based in sometime sunny Melbourne.

For over 27 years now, I’ve been passionate about helping people pick up those practical computer skills that actually come in handy at work. Whether you’re struggling with Excel or looking to master Photoshop, I’ve trained them all!

At Keystroke Learning, we’re all about creating a friendly and supportive environment, so you can learn without feeling overwhelmed.

Mark Finney - Co Founder / Facilitator Keystroke Learning

Mark Finney

Co-Founder / Facilitator

I’m Mark Finney, one of the Co-Founders and lead trainer at Keystroke Learning.

We’re a technology education hub with a bit of a geeky love for tech and coffee!

I wear many hats! I design and deliver courses on a variety of software from Microsoft, Adobe, and Google, and even create eLearning materials. Whether it’s in the classroom or behind the scenes, I’m passionate about helping others learn and grow.

My love affair with tech training started in the age of floppies, and over 30 years later, the passion hasn’t faded! Witnessing those “Eureka!” moments when clients realise they’ve saved hours is the ultimate reward, like finding a hidden treasure chest in the digital world.

Mark Finney - Co Founder / Facilitator Keystroke Learning

Mark Finney

Co-Founder / Facilitator

I’m Mark Finney, one of the Co-Founders and lead trainer at Keystroke Learning.

We’re a technology education hub with a bit of a geeky love for tech and coffee!

I wear many hats! I design and deliver courses on a variety of software from Microsoft, Adobe, and Google, and even create eLearning materials. Whether it’s in the classroom or behind the scenes, I’m passionate about helping others learn and grow.

My love affair with tech training started in the age of floppies, and over 30 years later, the passion hasn’t faded! Witnessing those “Eureka!” moments when clients realise they’ve saved hours is the ultimate reward, like finding a hidden treasure chest in the digital world.

TRAINING COURSES

Microsoft

Keystroke Learning - Microsoft Access Training Course
Keystroke Learning - Microsoft Excel Training Course
Microsoft 365 logo (2022)
Keystroke Learning - Microsoft OneNote Training Course
Keystroke Learning - Microsoft Outlook Training Course
Keystroke Learning - Microsoft PowerPoint Training Course
Keystroke Learning - Microsoft Power BI Training Course
Keystroke Learning - Microsoft Project Training Course
Keystroke Learning - Microsoft Sharepoint Training Course
Keystroke Learning - Microsoft Visio Training Course
Keystroke Learning - Microsoft Word Training Course

Adobe

Keystroke Learning - Adobe Acrobat
Keystroke Learning - Adobe Creative Cloud
Keystroke Learning - Adobe Illustrator
Keystroke Learning - Adobe InDesign
Keystroke Learning - Adobe Photoshop

Google

Keystroke Learning - Google G Suite
Keystroke Learning - Google Docs
Keystroke Learning - Google Sheets
Keystroke Learning - Google Slides

eLearning

Keystroke Learning - Articulate Storyline
Keystroke Learning - TechSmith Camtasia

BUSINESS HOURS

Monday – Friday 8:00am – 5:30pm

HEAD OFFICE

8 Arthur St, Caulfield North, VIC, 3161

MELBOURNE TRAINING VENUE

Suite 613, Level 6/1 Queens Rd,
Melbourne VIC 3004

Ready to elevate your team’s skills?


Fill out the form to schedule a personalised consultation.

Let’s boost productivity together.

Follow Us

We Are Passionate. We Are Committed. We Are Keystroke Learning.

We are dedicated to providing practical skills training that can be immediately applied back in your workplace, saving you time and money and contributing to career and organisational success.

Keystroke Learning - Learning Methods - Self Paced Assisted Learning

Self Paced Assisted Learning

Self Paced Assisted Learning combines the best of independent learning with the best of trainer assisted learning.

This unique approach to learning works as follows:

Each participant is provided with a training manual for a given application and level, and they work through a series of exercises.

If they get stuck or don’t understand a concept, the trainer is immediately available to help them understand the issue at hand and to give examples of how to implement the feature or application.

It is not uncommon to see one person working on an Excel Advanced manual while the person beside them is doing a Word Introduction, and another is working on something else.

Active Monitoring

The role of the trainer in the Self Paced environment is quite different to their role in a typical classroom. Even when each participant is working well unassisted, the trainer will be actively monitoring their progress, providing feedback and encouragement as well as fine-tuning the learning process. There is usually little time to “take it easy” as the trainer works to increase the efficiency and effectiveness of learning.

Personalised Learning

Self Paced Assisted Learning is very personalised, with the interactions generally being around individuals and small groups.

These sessions can be broken into 1.5-hour blocks of time, allowing up to 4 sessions in a day, thus allowing a larger number of people to attend for shorter time periods.

Key Benefits of Self Paced Assisted Learning

Want to know more about Self Paced Assisted Learning? Reach out to us!
Keystroke Learning - Learning Methods - Webinar Training Courses

Webinar Training

We pack more useful information into our Webinar Training Sessions than a squirrel stuffs acorns for winter.

Ditch the sink-or-swim approach to new technology. Our Webinar Sessions are your team’s virtual lifeline to tech proficiency.

These interactive online gatherings transform intimidating rollouts into engaging adventures. Our expert trainers don’t just introduce change – they help make your team embrace it. We explain the ‘why’ behind new systems, turning sceptics into champions with concise, high-impact briefings.

Forget dull lectures. Our sessions spark lively discussions and showcase features with contagious enthusiasm. Whether your team is office-based or remote, we bring the learning to them.

Investing in training isn’t just smart; it’s crucial. Our Webinar Sessions are your compass in the sea of technological change.

Upgrading systems? Migrating platforms? Introducing new tech? We’ve got you covered. 

Curious about our Webinar Training? We’re here to help!
Keystroke Learning - Learning Methods - Seminar Training

Seminar Training

Is your team lost in the tech wilderness, sending smoke signals for help?

Let’s face it, expecting your staff to “figure it out” on their own is a recipe for chaos, confusion, and probably a few broken keyboards. Relying on this approach is like using “password123” for your bank account, technically possible, but you’re just asking for trouble.

Enter Seminar Training, the GPS for your technologically challenged employees!

Perfect for large groups needing to get up to speed, our seminars address organisational changes, explaining the rationale and benefits. We encourage audience interaction, generating discussions that’ll make your team feel engaged.

These sessions provide concise overviews of new systems and features, delivering targeted briefings with minimal disruption. It’s like speed dating, but instead of potential partners, your employees meet productivity boosters!

Our expert trainers don’t just demonstrate key functionalities, they perform them with the flair of a Vegas magician. To maximize the learning impact, many clients complement our seminars with our Roving Training program.

Whether you call them seminars or awareness sessions, when you’re upgrading, migrating, or introducing new technology, we’re here to save the day and your team will be begging for the next software update.

Got a questions about Seminar Training? Contact us for answers!

Keystroke Learning - Learning Methods - Roving Training

Roving Training

Roving Training brings expert facilitators directly to your workspace, either in-person or virtually, to address specific training needs.

Looking for training that’s as unique as your team? You might stumble upon a few buzzwords like “Roving Training”, “On-Demand Training”, “Floor Walking”, “Corporate Trubleshooting”, “Floater”, or “Roaming Training Services”.

Basically, they’re all just fancy ways of saying, “On-the-spot instruction tailored to specific needs”.

Roving Training is a 1 on 1 or very small group training session which is generally scheduled for short timeframe on a specific subject. 

Typically, these training sessions are structured by allocating time slots/appointments with individuals. The topics covered throughout the session do not have to be at the same level or software package.

Roving Training offers the benefit of immediate, hands-on support right where and when it’s needed, ensuring that learning is directly applicable and highly relevant to real-time challenges.

How Roving Training Works

In this example, Sarah, the office superhero has scheduled blocks of time for her colleagues. For instance, James is scheduled at 9:30am for half an hour to work on Pivot Tables. After James gets his Excel fix, the trainer visits Ellen at 10:00am for an hour to help solve a problem she is having with Photoshop. The trainer then continues visiting each person in the schedule, addressing their individual requirements.

Sarah also handles training during software upgrades and rollouts with one of our nifty tactics called floor walking. This involves the trainer roaming around the office to provide instant, on-the-spot support for any tech hiccups.

It’s like having a tech wizard who appears out of nowhere when you need them the most, no magic wand required, just a trainer with lots of expertise and a friendly smile!

Key Benefits of Roving Training

Want to learn more about Roving Training? Talk to us today!
Group Training Courses - Keystroke Learning

Group Training Courses

Upgrade your colleagues from “Control+Alt+Defeat” to “Tech+Savvy+Elite”!

Attention all tech-challenged teams and software-phobic departments! Is your office filled with cold sweats at the mere mention of pivot tables? Does the phrase “software update” send shivers down your spine like a horror movie jump scare? Fear not, our Group Training Courses are here to transform your tech terrors into laugh-out-loud learning adventures!

Our Full-Day Courses are the brain boot camp you never knew you needed. No drill sergeants or questionable cafeteria food here, just a day packed with digital discoveries. 

For those who prefer their learning strong like their coffee, our Half-Day Courses deliver an espresso shot of education in just 3 hours.

And for the ultimate in tailored training, our Customised Courses are the Tinder of tech education. Swipe right on the modules you love, left on those you don’t. It’s all about finding your perfect match in the digital dating pool.

So, let’s turn those frustrating error messages into exhilarating “Eureka!” moments.

Full Day Sessions

Full-Day Group Training Sessions provide a deep dive into your chosen subject, offering a comprehensive experience that’s perfect for teams eager to explore topics in detail.

Think of it as an intellectual day spa, with plenty of time to soak in each concept, from the fundamentals to the fine points. Your brain cells will thank you for the pampering!

With a full day dedicated to learning, participants can engage in extensive hands-on activities, workshops, and real-world applications.

You’ll have ample opportunity to tackle complex problems, ask questions, and even share a laugh or two as you work through exercises.

A standard training course takes around 6 hours, plus scheduled breaks to ensure everyone stays refreshed and ready to absorb more. We promise not to make you do jumping jacks during these breaks… unless you really want to.

The start time of the training is completely negotiable, but typically, the training time slot will be 9:00am – 4:00pm.

This turns the training day into an enjoyable and productive fun run rather than a sprint. Don’t worry, the only medals awarded will be for “Most Enthusiastic Learner”

Half Day Sessions

Half-Day Group Training Sessions offer a focused exploration of your chosen subject, providing a compact yet impactful experience that’s ideal for teams looking to dive into topics efficiently.

Think of it as an intellectual boost, with a concentrated dose of knowledge that’ll leave your brain feeling refreshed and invigorated. It’s like a shot of espresso for your mind, minus the jitters!

In this condensed learning sprint, participants engage in targeted hands-on activities, workshops, and real-world applications. It’s a mental obstacle course designed to challenge and stimulate without being overwhelming.

You’ll have the chance to tackle key problems, ask burning questions, and maybe even crack a few witty one-liners as you zip through exercises. After all, who said learning can’t be snappy and snazzy?

A standard training course takes around 3 hours to complete, which includes a short break at the halfway point. Don’t worry, we won’t make you solve riddles to earn your break—unless that’s part of the training, of course!

The start time of the training is completely negotiable but typically, the training time slot will either be 9:00 am – 12:00 pm or 1:00 pm – 4:00 pm. Whether you’re an early bird or a post-lunch learner, we’ve got you covered.

Off the Shelf Courses

Off-the-Shelf Training is like walking into a bookstore and picking out the perfect novel, it’s ready to go and has been vetted for quality.

These pre-designed courses are packed with tried-and-tested content, so you can dive right into learning without any fuss.

Whether you’re tackling Microsoft Office, Adobe Creative Cloud, or any other major software, these courses are designed to cover the essentials with a dash of flair.

Just as how you wouldn’t need to re-write a bestselling novel, you don’t need to re-invent the wheel with these training options.

They’re perfect for when you want solid, no-nonsense learning that’s ready when you are.

Customised Training

Customised Training is the tailor-made suit of the training world.

Think of it as the Gucci suit of the learning world — bespoke, fitted, and perfectly aligned with what you need.

It’s all about designing a training experience that’s as unique as your organisation.

Just like a custom suit is made to fit every curve and seam, customised training is crafted to address specific challenges, industry nuances, and skill gaps within your team.

Our training is modular, so you can mix and match like a fashionista, choosing from a selection of existing topics, or we can work with you to develop something specific to your organisation. Either way, we are on hand for advice on the best way to structure your customised training course.

Do you need a custom training solution? Get in touch with us!

Keystroke Learning - Learning Methods - 1 on 1 Training Session

One on One Training

Designed for participants who already have a basic understanding of an application but need to fill specific knowledge gaps.

The 1 on 1 training option provides a completely personalised training experience.

Brief and Focused

These sessions are entirely focused on the needs of the individual participant, whether that need is to become an expert in Microsoft OfficeAdobe Creative Cloud, or simply to become more proficient with other commonly used software applications.

1 on 1 training sessions are delivered in 3-hour blocks, while additional 1-hour blocks can be added if required. The choice is yours.

Help with Multiple Applications

Although the primary focus may be on learning a specific application or feature, this unique training provides participants with the opportunity to receive assistance on other applications during their session. This may include ExcelWordPhotoshopStoryline, etc.

Key Benefits of 1 on 1 Training

Interested in 1 on 1 Training? Let’s discuss your needs!
Keystroke Learning - Public Scheduled Training Courses

Public Scheduled Training Courses

Raise Your Skills with Expert-Led
Public Training Courses!

Are you tired of fumbling through Excel like it’s a complex puzzle? Ever wished you could wave a magic wand to fix your an image?

Well, Keystroke Learning’s Public Scheduled Training Courses are designed to meet specific training needs.

People from different companies all attend the same course at the same time, turning our Melbourne CBD training room into a bustling hive of learning and collaboration. Everyone brings something different to the table!

Can’t make it to Melbourne? No worries! We offer our courses online and in hybrid mode too, so you can join from anywhere.

Check out our Public Course Timetable and take your skills to the next stage!

Want to know more about our public training courses? We’re here to help!
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