Privacy Policy

Who we are

Keystroke Learning is the trading name of Keystroke Learning Pty Ltd, a company incorporated in Australia.  ABN 11 620 050 759

This website is operated by Keystroke Learning and we provide software training and development services from this website

Keystroke Learning has premises at:
8 Arthur St, Caulfield North, VIC, 3161
613/1 Queens Rd, Melbourne, VIC, 3004

Comments & Reviews

Your privacy is important to us. It is the policy of Keystroke Learning to respect your privacy regarding any information we may collect from you via any means.

We only ask for personal information when it is required to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Comments and Testimonials

Comments are not enabled on our site pages. Comments or testimonials in Google reviews may be used by us on our website to promote our services.

Evaluations

We keep Course Evaluations for the purpose of review and continuous improvement of our materials and training services. Your Course Evaluation may be shared with your company representative (or booker) on request. Comments in your Course Evaluation may be used by us on our website to promote our services. Course Evaluations are not shared with any third party.

Cookies

We use cookies and similar technologies across our websites to improve their performance and enhance your user experience. This policy explains the way in which we use cookies. By using any website in the Keystroke Learning family of sites you are consenting that we may store cookies on your computer or device in order to enable the functionality that we aim to provide.

What are cookies?

Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server and your browser configuration. This information is only used to help us improve the content, design, and performance of the site, and is not linked to the identity of any individual user.

Certain cookies contain personal information – for example, if you do not log out using the “log out” button and close your browser, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

Cookies are small pieces of information that are transferred to and stored by your browser on your computer. In no circumstances do we collect any data that is not directly related to the use of the website (for example, we do not record other sites that you have visited). The log files or any information they contain about your use of the site will not be made available to any third parties other than as anonymous usage statistics.

How do we use cookies?

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, you can visit http://www.allaboutcookies.org for guidance.
We use both session cookies and persistent cookies on the website.

Session cookies

We use session cookies to keep you logged in while you move through pages and services on our site, to enable you to complete transactions on the site and, for example, to pre-populate forms with information to save you typing in information that you have already provided. Session cookies have a short lifetime and will be deleted from your computer when you close your browser.

Persistent cookies

We will use the persistent cookies to enable our website to recognise you when you visit. If you select “Remember Me” when logging in to the site a persistent cookie will be stored on your computer or device that will remain live for 2 weeks so that the website can keep you logged in when using that browser on that particular computer or device until you choose to log out. If you do not wish for our website to ‘remember you’, you must ensure that you do not select the “Remember Me” checkbox.

Google Analytics

We use Google Analytics to analyse the use of this website. This analysis shows us which areas of the site are popular and those that are not often visited which helps us to use our website resources in the most effective way. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at www.google.com/privacypolicy.html

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We don’t share, sell or trade any personally identifying information publicly or with third parties, except when required to do so by law.

What rights you have over your data

If you have an account on this site, or have left testimonials or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.