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Microsoft Outlook Training Courses

Microsoft Outlook is primarily used to send, receive and store emails, but it also serves as a personal information management tool.

Outlook is essential in many organisations for its e-mail capabilities but it goes so much further.

This includes daily, monthly and weekly calendars, address books for storing contacts, an area to keep typed notes, task reminder features and a full journal.

Businesses can use Outlook to keep track of important dates and events and to keep in contact with associates, co-workers and family members.

It is also noted for having a user-friendly interface, making it easy to learn.

Keystroke Learning’s Microsoft Outlook courses can take you from being a beginner to an advanced user.

If you have never used Outlook, you will learn the fundamentals, and advanced users will make full use of it’s capabilities.

Our trainers have years of practical experience and can show you how to get the most out of Outlook. Our hands-on Full Day, Half Day, Workshop and Live Online Training courses will have you leaving with the practical experience needed to get up and running right away.

If you require 1 on 1 or group bookings on dates that suit you, please contact us to discuss your needs. We also offer the option to customise a course to your precise requirements.

We can provide in-house Microsoft Outlook training nationwide.

Microsoft Outlook Training Courses

Microsoft Outlook Training courses covering 2007, 2010, 2013, 2016 and previous versions
Microsoft Outlook Training courses covering 2007, 2010, 2013, 2016 and previous versions

Which Microsoft Outlook training courses would you like to find more about?

DESCRIPTIONDURATIONSKILL LEVEL
Outlook Introduction½ DayBeginner

Microsoft Outlook FAQ

What is Outlook?

Microsoft Outlook is primarily used to send, receive and store emails, but it also serves as a personal information management tool.

Outlook is essential in many organisations for its e-mail capabilities but it goes so much further. The application includes daily, monthly and weekly calendars, address books for storing contacts, an area to keep typed notes, task reminder features and a full journal.

Businesses can use Outlook to keep track of important dates and events and to keep in contact with associates, co-workers and family members.

It is also noted for having a user-friendly interface, making it easy to learn.

Who uses Outlook?

Microsoft Outlook is the most commonly used task management and communication software found in business. Its integration with the corporate Exchange server allows co-workers to share contacts, calendars and personal messages through the software. Outlook also integrates with othe Microsoft Office software such as OneNote and Skype for Business.

Whether for personal or business use, Outlook has a huge variety of tools and features for the user.

Some significant features of Outlook are:

  • Email Rules
  • Quick Steps
  • Voting Buttons
  • Syncing across devices

These are just some of the features of Microsoft Outlook, but of course there are many more.

Should I buy an Outlook for Dummies book or attend a Training Course?

Have you ever wondered why the Dummies books are so popular? Well, it’s probably because so many of us are self-taught, using Google to find out how to use a function, or we are shown how to use software by someone at work. Although this can be useful, it also means we tend to spend a lot of time with trial and error, or we are just picking up somebody else’s bad habits. Trial and error unfortunately involves a lot of error, and the bad habits you pick up will probably be passed on to the next person, so soon they spread across the business, meaning entire teams can end up working inefficiently.

At this point, you might head to the bookstore or do an online search to find an Outlook for Dummies book to help solve some of those tricky issues. That’s a step in the right direction, and we sometimes use reference manuals ourselves. The problem is that it still takes time to find the information you need.

Our Outlook courses are designed to target the key features and tools included in the applications to help you get back to work and apply them right away.

Why choose Keystroke Learning?

We Know What Works – We specialise in hands-on, interactive training courses. Training managers and participants tell us that this approach is the most effective way to learn.
We Listen – Understanding your specific requirements enables us to build the best training for your needs. The best way for us to do that is to listen to what you have to say, rather than imposing our ideas on you.
We Innovate – We keep abreast of changing technologies and are constantly developing new courses and updating existing courses to reflect current best practices.

Why should I attend a Microsoft Outlook Training Course?

At Keystroke Learning we pride ourselves in helping people to get the most out of the Microsoft Outlook software they are using. We emphasise working smarter, not harder. Participants often tell us that they are saving lots of time by using the tips and shortcuts they learn during our courses.

Typically, one of our experienced trainers will walk you through the features and functions of the software, then you will try them out on your own, with tips and guidance on getting the best out of the features. We also encourage participants to ask lots of questions to help you get the most out of your learning experience.
You’ll receive a manual to take away at the end of the course, as well as exercise files so you can practice later, or just to jog your memory when you need.

Where are you based?

Keystroke Learning is an Australian company based in Melbourne. We specialise in providing Microsoft Outlook in-house training nationwide, but we can also deliver training in the Melbourne CBD as required.

Do you provide online training?

This solution takes educational, training and collaborative experiences to a whole new level, it’s a dynamic learning solution that allows real-time online trainers to work directly with remote users in a virtual classroom environment.

What if I need help after my course?

Every course we run comes with post course support, just email us at support@keystrokelearning.com.au or use our support page.

How can I set up a Signature in Outlook?

In Outlook, you can create personalised signatures for your email messages. These can include text, graphics, your electronic business card, a logo, or even an image of your handwritten signature. Signatures are typically set it up to be added automatically to all outgoing messages, but you can choose which messages include a signature.

  • Create a new email message.
  • On the Message tab, choose Signatures.
  • Click New, and in the New Signature dialog box, type a name for the signature.
  • Choose a default signature, and set the required options for your signature.
  • Under Edit signature, type the signature, and then choose OK

How can I add an attachment?

Attachments can be easily added to your email. Bonus tip, newer versions of Outlook keep track of the documents you’ve recently worked on, so that they pop up when you click on the attachment button.

  • Start with a new email.
  • Click the attachment button (the paper clip) or select the file from the drop-down list.
  • Browse to locate the file you want to attach. Select it, then click the Insert button.
  • An icon or message appears indicating that the file has been attached

Can I delay the delivery of an email?

Yes you can. By default, email is sent immediately when you click Send. In Microsoft Outlook, you can delay a single email message or use rules to delay the delivery of all messages. These messages are held in the Outbox for a specified time after you click Send.
To delay the delivery of a single message, do the following:

  • Begin a new email, then click the Options button.
  • In the More Options group, click Delay Delivery.
  • Under Delivery options, select the Do not deliver before check box, and then select the delivery date and time you want.

After you click Send, the message remains in the Outbox folder until the delivery time.

When should I use BCC?

Generally, you should only use the Bcc (Blind Carbon Copy) field when you need to send an email to a group whose members do not know each other, and don’t need to know each other.

Using the Bcc (Blind Carbon Copies) field you can send a copy of an email message to recipients whose email address are hidden from all other recipients.

By default, the BCC field is not displayed, so to activate it you need to do the following:

  • Begin a new email.
  • From the Options tab, click Bcc

All new emails will now display the Bcc address box.

Can I store an email outside of Outlook?

Absolutely. There are several ways to do this, but the simplest method is to just drag and drop. First, make sure the folder you want to drag it to is visible in the File Explorer. Then you can drag the email (or a group of emails) to the open folder. The email will be copied to the folder and you are good to go. Later on when you need the email, simply open the folder and double click to open the email.

How do I book a course?

You can fill in your details on our booking form but the easiest way is to give us a call on (03) 9999 7780 and let us take care of all the hard work.

What if I want to customise a course?

We can tailor a course for your team if you don’t want an Off the Shelf solution. If this means building a specific training course just for you, we will be happy to do so. We can also work with you to build a semi customised course by selecting from our extensive topic range. We have created modularised course topics with exactly this situation in mind. It means that we can build your solution quickly and help you to keep your costs down.

Where to from here?

Your learning doesn’t stop once you have completed your course. We hope you will continue your experience by taking some time to practice what you have learned and apply it to your own situation and environment.

If we have done our job well, you may be inspired to learn even more by attending another course. If you are looking for something other than Microsoft Outlook, we have a comprehensive range of courses available for you to choose from.

We are here to help, so please don’t hesitate to contact us if you need any further advice.

What’s included in the course.

You’ll find there is quite a lot included in your course. All Keystroke Learning courses come with a USB Pen loaded with your course manual and exercise files, along with a notepad so you can scribble down all those handy shortcuts.

Our Training Blog

For regular tips and tricks, updates and more visit our training blog.

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