Building Computer Skills to Enable Success
Building Computer Skills to Enable Success
Microsoft Outlook Training & Courses
Managing emails in Microsoft Outlook can feel like you’re running a marathon through a maze, dodging spam, searching for important messages, and trying not to miss a meeting. It’s like being a professional juggler with way too many balls in the air.
But we’ve got your back. Our Microsoft Outlook courses will teach you how to take control of your inbox, calendar, and contacts, leaving you with more time to actually breathe between emails.
Reviews
Guaranteed to Run Courses
Book with confidence, guaranteed to go ahead
Small Classes
Average 4 people per class
Outrageous Money Back Guarantee
Not satisfied? If we can’t fix it, get a refund
Lifetime Support
Expert help, always within reach
Need Microsoft Outlook Training Advice?
Speak to one of our expert team
Standard Microsoft Outlook Courses to Boost My Skills
All courses come with a comprehensive training manual, exercise files, and lifetime post-course support.
Introduction
Duration
1 Day
Microsoft Outlook
Introduction
Gain an understanding of the principles of electronic communications with Microsoft Outlook, learning how to maintain email in addition to using the Calendar, Tasks and Contacts to manage your workflow.
Microsoft Outlook
Assess your team’s Microsoft Outlook skills in minutes, 100% free and anonymous. Get instant insights into skill gaps and training needs, with no registration required.
Perfect for individuals and managers who want a clear, no-strings-attached view of their team’s Outlook capabilities.
Why Investing in Microsoft Outlook Training Will Transform Your Team
Microsoft Outlook Training for Business Success
Investing in Microsoft Outlook training means goodbye to email overload and hello to inbox clarity. Your team will learn to manage communications with ease, from taming spam to scheduling like a pro.
Microsoft Outlook Training for Career Growth
Our Microsoft Outlook training will turn your team into email experts. They’ll fly through their inboxes faster than a caffeine-fuelled Monday morning, mastering calendars, tasks, and email etiquette in style.
Tailored Microsoft Outlook Training to Fit Your Needs
Whether you’re interested in online or an in-person courses, we have flexible options that fit your team perfectly. Our tailored Microsoft Outlook training ensures everyone gains valuable skills, enhancing productivity and collaboration.
Our Clients
Why Choose Keystroke Learning
Guaranteed to Run Courses
No cancellations here! Enrol in our public scheduled courses with confidence, knowing they’ll run, even if you’re the only student! We’re committed to making sure every course run while sharing our knowledge, and our jokes, no matter what.
Lifetime Support
Learn once, benefit forever. Our team is here for you every step of the way, even when you’re old and grey and your grandkids are asking you about those ‘weird’ computers from the 2020s.
Small Class Size
Personalised attention matters. With fewer students in each class, you enjoy more meaningful interaction, reduced awkward silences, and none of those dreaded ‘any questions?’ moments.
Outrageous Money Back Guarantee
Worried it’s not right for you? Just let us know your concerns during the first break, and we’ll do our best to address them. If we can’t resolve it to your satisfaction, you’ll receive a full refund with no questions asked. Your satisfaction is always our top priority. We want you to feel confident in your learning experience.
Comprehensive Training Programs
Our training programs cover all the must have software programs from Microsoft, Adobe, Google, eLearning, and more. Our expert instructors will guide you through the latest features and best practices, minus the boring tech talk. You’ll be a software whiz before you can say “Is there a shortcut for that?”
Experienced Instructors, Proven Results
Learn from seasoned professionals who excel at simplifying technology and have been teaching software skills since the dial-up era. With years of experience and a knack for translating complex concepts into plain English, they’ll guide you through real-world examples using proven training methods, ensuring you can effectively apply what you learn.
100% Australian
Owned & Operated
Proudly Aussie-owned, we offer hands-on training that takes you from beginner to pro with practical skills and a touch of Aussie flair.
3 Simple Steps to My Training Success
My First Connection
What to Expect
When you contact us, you’ll speak directly with a knowledgeable trainer, not a salesperson. Our trainers have deep expertise in the programs and can answer all your questions. We don’t do sales pitches or pressure tactics, our focus is solely on your needs. We’ll discuss your training requirements, offer tailored course recommendations where needed, and guide you through the process.
We’re happy to have as many conversations as you need to ensure you’re getting exactly what you want. Your satisfaction is our top priority, and we want you to feel confident and informed as you embark on your training journey with us!
Preparing for Success
Our Pre-Training Commitment
Once you’re ready to proceed, we take care of all the details to ensure a smooth experience.
You’ll receive a confirmation email outlining your course details, and our team will provide any necessary resources such as training files and manuals.
As the training day approaches, we’ll keep you informed and answer any additional questions you may have, ensuring you’re ready to dive in when the training begins.
Training Day & Ongoing Support
What You’ll Experience
On the day of your training, expect a warm welcome from our instructors and a comfortable learning environment tailored to your needs.
Our experienced trainers will engage you with practical examples and hands-on exercises that are designed to bring the learning material to life. By applying concepts in real-world scenarios, you’ll not only grasp the theoretical aspects but also develop the confidence to use your new skills effectively in your workplace.
This interactive approach ensures that you not only learn but also retain valuable knowledge that you can immediately apply.
But our support doesn’t end there! After the course, you’ll have access to our lifetime support, where you can reach out with questions or for additional guidance as you apply your new skills.
Enquire or Book Microsoft Outlook Training
Microsoft Outlook FAQ
How long are your Microsoft Outlook courses and what is the schedule?
We offer a comprehensive one day Microsoft Outlook course that equips you with a solid foundation for effective email management and communication.
Our standard course runs from 9am to 4pm, providing you with essential tools to enhance productivity and organise your workflows.
What is the cost of the course, and are there any additional fees?
Think of our courses like your favourite coffee order, they come in different sizes and varieties, and so do the prices! Want to know the exact price for a specific course? You’ll find it right on the course page and our Public Schedule Course Dates Course Dates page.
Each course has its own price tag, but here’s what you can count on: the price you see is the price you pay. No hidden fees jumping out to surprise you later (we save our surprises for making spreadsheets fun). Your course fee includes everything you need, training materials, resources, and unlimited “aha!” moments. You won’t need to raid the piggy bank for extras.
Need a quote or have questions? Give us a ring at (03) 9999 7780, shoot us an email at info@keystrokelearning.com.au, or through our contact form. We’re always happy to chat!
What level of Microsoft Outlook knowledge do I need to take your courses?
We make sure our Microsoft Outlook course works for everyone, so your level of experience doesn’t matter.
If you’re unsure if the course is right for you, give us a call – we’re happy to help you find the perfect fit!
I use Microsoft Outlook every day why should I take a course?
Most people use only about 20% of Microsoft Outlook’s features! Think of it like having a smartphone but only using it to make calls – there’s so much more it can do. You’ll discover features that can:
- Save hours managing email
- Organise your calendar more effectively
- Automate repetitive tasks
- Find anything in seconds
- Keep your inbox under control
Is the course curriculum up-to-date with the latest Microsoft Outlook features and best practices?
Definitely! We continuously update our course content to reflect the latest features in Microsoft Outlook and industry best practices.
Our trainers are Microsoft Outlook experts who stay on top of new developments to ensure you’re learning the most current and relevant skills.
How will the course be taught? Will it be lecture-style or hands-on?
No boring lectures here! While we’ll demonstrate features, you’ll spend most of your time hands-on with Microsoft Outlook, practicing real-world scenarios. Think of it like a workshop, we’ll show you the tools, then you’ll practice using them yourself.
Will I be able to apply what I learn immediately in my work?
Definitely! Our courses are crafted to be practical and directly applicable. We emphasise real-world scenarios and include numerous hands-on exercises. Many of our students share that they’re able to use their new skills at work the very next day!
Will I learn about Microsoft Outlook's mobile features?
In the course, we dive into the mobile features of Microsoft Outlook, equipping you with essential skills to manage your email effectively on your phone.
You’ll learn how to utilise the Focused Inbox for prioritising messages, manage your calendar on the go, and customise swipe actions to streamline your workflow.
Additionally, we’ll cover setting up email notifications to stay informed and the functionality of reading emails aloud, ensuring you can stay connected and organised no matter where you are.
What course materials do you provide?
Manuals and Training Files
So that you won’t need to carry home a printed manual, all participants on our face-to-face courses receive a PDF copy of the course manual and associated training files.
However, a printed copy can be made available at an additional cost.
Participants also get a pen and A5 Notepad to scribble down all those lovely tips and tricks for later.
Manuals and Training Files
For courses delivered online, links to our course manuals and exercise files are made available to participants to download prior to training. If you forget to download the files, they will be available on the day.
How many people can attend a training session?
Public Scheduled Training Courses
These courses are open to the general public, unlike closed courses which are exclusive to a single organisation.
- Group Size: Up to 6 participants but typically the average class size is 4, this ensures:
- Individual attention
- Group interaction benefits
- Comfortable learning environment
- Scheduling: Pre-set dates, these can be viewed on our Course Dates page.
- Location: Held at Keystroke Learning’s facility:
Suite 613, Level 6,
1 Queens Road
Melbourne, VIC 3004
These course are run with the standardised manuals and offer opportunities to network with learners from diverse backgrounds.
Closed Courses
Our group sessions are designed to optimise the learning experience:
- Standard capacity: Up to 10 participants
- This size ensures:
- Individual attention for each learner
- Beneficial group interactions
- A comfortable environment for questions and discussion
- For larger groups:
- Additional learners can be accommodated for an extra cost per person
- Multiple sessions can be arranged
- Other options are available to meet specific needs
We try to cap our courses so each learner receives personal attention. This creates a comfortable learning environment where participants can ask questions freely without the fear of being judged or feeling anxious about public speaking.
Can we customise the content in the Microsoft Outlook course for our company's needs?
Absolutely! If your team needs to learn specific features or has particular email management needs, we’ll tailor the content to match.
We can even incorporate your organisation’s email policies and practices into the training.
Can I bring specific Microsoft Outlook questions to the course?
Of course! While we follow a structured outline to ensure everyone learns the core skills, we welcome specific questions. Plus, with our lifetime post-course support, you can always reach out later as new questions arise.
What is the return on investment (ROI) of taking the course?
The ROI can be significant. Many of our students report increased productivity, ability to take on more complex tasks, and even career advancement after applying their new Microsoft Outlook skills.
While it’s hard to put an exact figure on it, consider how much time you could save each week by being more efficient over a year, this can add up to substantial time and cost savings for you or your organisation.
Lets use an intermediate course, priced at $385 with a 6 hour duration as an example. For a participant earning $40 per hour, the total investment, including opportunity cost, is $625 ($385 + $240).
We’ll now assume the course enables the participant to save 30 minutes per workday. In a typical work year with 250 workdays, this translates to 125 hours saved annually.
The value of time saved: 125 hours × $40/hour = $5,000 per year.
In this example, the course offers a substantial 700% ROI based on productivity gains alone. The participant’s investment breaks even in just over 6 workdays. This impressive return demonstrates the course’s potential to significantly improve efficiency in daily tasks, even with a conservative estimate of 30 minutes saved per day.
Tell me more about about, Free Repeats, Guaranteed Classes, and your Outrageous Money Back Guarantee
For our Public Scheduled Course offering we offer:
Free Course Repeat
- We offer free course repeats within 6 months of your original course date for specific courses.
- To be eligible, you must complete the course evaluation form.
- Email info@keystrokelearning.com.au to request a course repeat. Please include your preferred repeat date(s) in your message. We will confirm availability 1-2 days before your requested date(s) if spots are available.
- If you miss your confirmed repeat, no further dates will be offered.
- Bring your original course materials.
- We will extend the 6-month period if classes are consistently full.
- Free Course Repeats are non-transferable.
Must Run Policy for Melbourne courses
- We strive to avoid cancellations, barring illness, injury, or unforeseen external factors.
- We may change venues if necessary, with advance notice when possible.
- If we cancel, you’re entitled to a full refund or rebooking.
- We’re not liable for other losses or expenses due to cancellation.
Our Walk Away, No Hard Feelings, Money Back Totally Outrageous Guarantee
- If you feel the course isn’t right, just let us know your concerns during the first break.
- We’ll try to address the issue, if we cannot resolve them then you can leave and receive a full refund.
- To ensure this guarantee is valid, you must attend from the advertised course start time. If you choose to leave, all supplied materials must be left behind.
Will I receive a certificate after completing the course?
Yes! Upon completing your training course, you’ll be eligible for a Certificate of Completion.
This certificate confirms your participation and the specific skills covered in your chosen course.
After successfully finishing the course, participants will receive a PDF Certificate of Completion via email, provided that we have received their details.
Do you offer any follow-up support after the course?
Yes, when you start using Microsoft Outlook, it’s natural for questions to pop up like toast in a toaster and we are happy to help by addressing those questions.
We provide lifetime post-course support via email, phone even Teams and Zoom.
Contact us for any questions that might arise as you start applying your new skills.
What is the policy for missed classes, cancellation or rescheduling?
We know that life often throws up the unexpected and so we offer as much flexibility on our courses as we commercially are able to.
However, when you book a place on a course, we can’t offer that place to someone else. Therefore, we need to put a limit on changes and cancellations.
Cancellations
Public and Closed Courses:
- 5+ business days before start date: No fee
- 1-5 business days before start date: 25% of course fee
Transferring to Another Date
- One reschedule request allowed per course title
- 5+ business days before start date: No fee
- 1-5 business days before start date: 25% of course fee (in addition to course fee)
Closed Course Participant Reduction
- 5+ business days notice: Accommodated with updated invoice
- Less than 5 business days notice: Not accommodated, original invoice stands
All requests must be must be provided to Keystroke Learning via e-mail at info@keystrokelearning.com.au.
Can you explain what 'closed course' means?
A closed course is a specific type of training arrangement. Let me explain what it typically means:
A closed course, also known as a private course, is:
- Exclusively arranged for a single organisation or group.
- Not open to the general public.
- Often customised to meet the specific needs of the client.
Key features of a closed course:
- Attendees are typically from the same company or organisation.
- The content can be tailored to address specific organisational needs or challenges.
- The schedule is often more flexible, arranged to suit the client’s preferred dates and times.
- Usually held at the client’s premises or at the Keystroke Learning’s training facility.
- The group size can be adjusted based on the organisation’s requirements.
- Confidentiality is maintained as sensitive company information can be discussed freely.
Closed courses are beneficial for organisations that want to train a group of employees together, ensure consistent skill development across a team, or the company.
How does the cost compare to other Microsoft Outlook training options?
We pride ourselves on competitive pricing and exceptional value. Our courses are delivered by expert trainers who provide hands-on experiences using continually updated content. Additionally, we offer lifetime post-course support, a feature that many other providers don’t include.
When evaluating costs, it’s essential to look at the entire package and long-term benefits, rather than just focusing on the initial price.
Need Assistance? Request a Callback
Got a burning question about our training courses? Or maybe you just want to chat with someone who actually knows their stuff? Either way, pop your details in, and one of our expert trainers will give you a buzz. No pressure, no sales pitch, just helpful answers.
About Keystroke Learning
Keystroke Learning is Melbourne’s leading software training provider, offering hands-on courses for Microsoft 365, Adobe Creative Cloud, Google Workspace, and eLearning software.
With over 30 years in the training business, yep, we’ve outlasted some of the tech!, we offer flexible learning that fits your style.
Our enthusiastic instructors are all about those lightbulb moments, after all, who doesn’t love the thrill of turning “Huh?” into “Aha!”
Contact Us
8:30am–5:00pm, Mon–Fri
1 Queens Road
Melbourne, VIC 3004
