Google Workspace Training & Courses
Navigating Google Workspace without guidance can be as bewildering as trying to find your way through a maze blindfolded. With so many tools at your fingertips, you might feel overwhelmed and end up wondering where to start.
Fear not! Our Google Workspace courses will clear the fog, guiding you through each application so you can collaborate and communicate efficiently. You’ll learn how to harness the full power of Google Workspace, turning confusion into clarity and productivity.
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Guaranteed to Run Courses
Book with confidence, guaranteed to go ahead
Small Classes
Average 4 people per class
Outrageous Money Back Guarantee
Not satisfied? If we can’t fix it, get a refund
Lifetime Support
Expert help, always within reach
Need Google Workspace Training Advice?
Speak to one of our expert team
Standard Google Workspace Courses to Boost My Skills
All courses come with a comprehensive training manual, exercise files, and lifetime post-course support.
Introduction
Duration
1 Day
Google Workspace
Introduction
Gain an understanding of the fundamental principles of Google Workspaces and you will be given a solid foundation upon which to build. This Google Workspace workshop is designed to teach new users how to get the most out of the tools and features of Google Workspace.
Google Workspace
Assess your team’s Google Workspace skills in minutes, 100% free and anonymous. Get instant insights into skill gaps and training needs, with no registration required.
Perfect for individuals and managers who want a clear, no-strings-attached view of their team’s Google Workspace capabilities.
Why Investing in Google Workspace Training Will Transform Your Team
Google Workspace Training for Business Success
Overwhelmed by scattered files, missed messages, and workflow confusion? Google Workspace training unifies tools and boosts productivity, so your team can communicate, collaborate, and create effortlessly.
Google Workspace Training for Career Growth
Our Workspace training helps your team master Gmail, Drive, Calendar, and more, creating a seamless work environment. They’ll save time, reduce stress, and find exactly what they need when they need it.
Tailored Google Workspace Training to Fit Your Needs
On-site or online, our Workspace training fits every team’s goals. From file management to productivity hacks, we’ll guide your team to a smooth, connected workspace. Finally making teamwork work.
Our Clients

Why Choose Keystroke Learning
Guaranteed to Run Courses
No cancellations here! Enrol in our public scheduled courses with confidence, knowing they’ll run, even if you’re the only student! We’re committed to making sure every course run while sharing our knowledge, and our jokes, no matter what.
Lifetime Support
Learn once, benefit forever. Our team is here for you every step of the way, even when you’re old and grey and your grandkids are asking you about those ‘weird’ computers from the 2020s.
Small Class Size
Personalised attention matters. With fewer students in each class, you enjoy more meaningful interaction, reduced awkward silences, and none of those dreaded ‘any questions?’ moments.
Outrageous Money Back Guarantee
Worried it’s not right for you? Just let us know your concerns during the first break, and we’ll do our best to address them. If we can’t resolve it to your satisfaction, you’ll receive a full refund with no questions asked. Your satisfaction is always our top priority. We want you to feel confident in your learning experience.
Comprehensive Training Programs
Our training programs cover all the must have software programs from Microsoft, Adobe, Google, eLearning, and more. Our expert instructors will guide you through the latest features and best practices, minus the boring tech talk. You’ll be a software whiz before you can say “Is there a shortcut for that?”
Experienced Instructors, Proven Results
Learn from seasoned professionals who excel at simplifying technology and have been teaching software skills since the dial-up era. With years of experience and a knack for translating complex concepts into plain English, they’ll guide you through real-world examples using proven training methods, ensuring you can effectively apply what you learn.
100% Australian
Owned & Operated
Proudly Aussie-owned, we offer hands-on training that takes you from beginner to pro with practical skills and a touch of Aussie flair.
3 Simple Steps to My Training Success
My First Connection
What to Expect
When you contact us, you’ll speak directly with a knowledgeable trainer, not a salesperson. Our trainers have deep expertise in the programs and can answer all your questions. We don’t do sales pitches or pressure tactics, our focus is solely on your needs. We’ll discuss your training requirements, offer tailored course recommendations where needed, and guide you through the process.
We’re happy to have as many conversations as you need to ensure you’re getting exactly what you want. Your satisfaction is our top priority, and we want you to feel confident and informed as you embark on your training journey with us!
Preparing for Success
Our Pre-Training Commitment
Once you’re ready to proceed, we take care of all the details to ensure a smooth experience.
You’ll receive a confirmation email outlining your course details, and our team will provide any necessary resources such as training files and manuals.
As the training day approaches, we’ll keep you informed and answer any additional questions you may have, ensuring you’re ready to dive in when the training begins.
Training Day & Ongoing Support
What You’ll Experience
On the day of your training, expect a warm welcome from our instructors and a comfortable learning environment tailored to your needs.
Our experienced trainers will engage you with practical examples and hands-on exercises that are designed to bring the learning material to life. By applying concepts in real-world scenarios, you’ll not only grasp the theoretical aspects but also develop the confidence to use your new skills effectively in your workplace.
This interactive approach ensures that you not only learn but also retain valuable knowledge that you can immediately apply.
But our support doesn’t end there! After the course, you’ll have access to our lifetime support, where you can reach out with questions or for additional guidance as you apply your new skills.
Enquire or Book Google Workspace Training
Google Workspace FAQ
What level of Google Workspace knowledge do I need to take your courses?
Our Google Workspace Introduction course means no previous experience is needed! Whether you’re completely new to Google Workspace or have been trying to figure it out on your own, our course starts from the basics.
How long are your Google Workspace courses and what is the schedule?
Our Google Workspace runs for one full day, typically from 9am to 4pm. This focused format lets you learn and practice essential skills without being away from work too long.
How is the course structured? Will it be hands-on?
Roll up your sleeves – these are hands-on courses! While we’ll demonstrate features, you’ll spend most of your time actually working in Google Workspace, creating, editing and collaborating.
Think of it like an art studio, we’ll show you the techniques, then you’ll practice using them yourself with expert guidance right there when you need it.
What is Google Workspace, and how is it different from Gmail?
Google Workspace is a suite of productivity tools, including Gmail, Google Drive, Google Docs, and more, designed for professional and business use.
Unlike standard Gmail, Google Workspace offers advanced admin controls, custom email domains, and additional security features to support business collaboration and data management.
How do I set permissions for sharing files and folders in Google Workspace?
In Google Drive, right-click a file or folder, select Share, and adjust the access settings.
You can choose between Viewer, Commenter, and Editor roles.
For more control, you can restrict sharing to specific individuals or groups and prevent re-sharing or downloading.
What integrations are available with Google Workspace to improve productivity?
Google Workspace integrates with numerous third-party applications, such as Slack, Zoom, and Asana, along with other Google services like Google Meet and Calendar.
These integrations streamline workflows by enabling direct access to additional tools from within Google Workspace.
You can explore and enable integrations through the Google Workspace Marketplace.
Can I bring my own projects to the course?
Yes, While we follow a structured outline to ensure everyone learns the core skills, we’re happy to discuss your specific projects during breaks.
Plus, with our lifetime post-course support, you can get help when you’re working on your own designs back at work.
How does your Google Workspace training differ from free online tutorials?
Online tutorials can be great for quick guidance in Google Workspace but they don’t always go in-depth. Our training is designed to give you more than that.
You’ll receive immediate help whenever you’re stuck, learn best practices that truly make a difference, and discover Google Workspace features you might not know exist. With us, you can ask questions specific to your needs and learn powerful time-saving techniques that will transform your workflow.
And perhaps the best part? You’ll have lifetime support after the course, a level of guidance you won’t find in any YouTube video.
Plus, our certified trainers make sure you build skills in Google Workspace with confidence and clarity.
Do you offer any follow-up support after the course?
Absolutely, as you delve into Google Workspace, a few surprise questions may pop up like toast in a toaster and we are happy to help by addressing those questions.
We provide lifetime post-course support via email, phone even Teams and Zoom.
Contact us for any questions that might arise as you start applying your new skills.
What course materials do you provide?
Manuals and Training Files
So that you won’t need to carry home a printed manual, all participants on our face-to-face courses receive a PDF copy of the course manual and associated training files.
However, a printed copy can be made available at an additional cost.
Participants also get a pen and A5 Notepad to scribble down all those lovely tips and tricks for later.
Manuals and Training Files
For courses delivered online, links to our course manuals and exercise files are made available to participants to download prior to training. If you forget to download the files, they will be available on the day.
Is the course curriculum up-to-date with the latest Google Workspace features and best practices?
Absolutely! We continuously update our course content to match the latest Google Workspace features and industry best practices.
Our trainers stay on top of new developments to ensure you’re learning current, relevant skills. Plus, we focus on techniques that work across different versions, so your skills stay valuable as the software evolves.
What is the cost of the course, and are there any additional fees?
Think of our courses like your favourite coffee order, they come in different sizes and varieties, and so do the prices! Want to know the exact price for a specific course? You’ll find it right on the course page and our Public Schedule Course Dates Course Dates page.
Each course has its own price tag, but here’s what you can count on: the price you see is the price you pay. No hidden fees jumping out to surprise you later (we save our surprises for making spreadsheets fun). Your course fee includes everything you need, training materials, resources, and unlimited “aha!” moments. You won’t need to raid the piggy bank for extras.
Need a quote or have questions? Give us a ring at (03) 9999 7780, shoot us an email at info@keystrokelearning.com.au, or through our contact form. We’re always happy to chat!
How does the cost compare to other Google Workspace training options?
Our pricing is competitive, and we believe we offer the best value.
Our courses are led by expert trainers, who provide hands on experiences using content that is constantly kept up to date. We also offer lifetime post-course support, which most other providers don’t.
When comparing costs, it’s important to consider the overall package and long-term benefits, not just the price tag.
What is the policy for missed classes, cancellation or rescheduling?
We know that life often throws up the unexpected and so we offer as much flexibility on our courses as we commercially are able to.
However, when you book a place on a course, we can’t offer that place to someone else. Therefore, we need to put a limit on changes and cancellations.
Cancellations
Public and Closed Courses:
- 5+ business days before start date: No fee
- 1-5 business days before start date: 25% of course fee
Transferring to Another Date
- One reschedule request allowed per course title
- 5+ business days before start date: No fee
- 1-5 business days before start date: 25% of course fee (in addition to course fee)
Closed Course Participant Reduction
- 5+ business days notice: Accommodated with updated invoice
- Less than 5 business days notice: Not accommodated, original invoice stands
All requests must be must be provided to Keystroke Learning via e-mail at info@keystrokelearning.com.au.
Tell me more about about, Free Repeats, Guaranteed Classes, and your Outrageous Money Back Guarantee
For our Public Scheduled Course offering we offer:
Free Course Repeat
- We offer free course repeats within 6 months of your original course date for specific courses.
- To be eligible, you must complete the course evaluation form.
- Email info@keystrokelearning.com.au to request a course repeat. Please include your preferred repeat date(s) in your message. We will confirm availability 1-2 days before your requested date(s) if spots are available.
- If you miss your confirmed repeat, no further dates will be offered.
- Bring your original course materials.
- We will extend the 6-month period if classes are consistently full.
- Free Course Repeats are non-transferable.
Must Run Policy for Melbourne courses
- We strive to avoid cancellations, barring illness, injury, or unforeseen external factors.
- We may change venues if necessary, with advance notice when possible.
- If we cancel, you’re entitled to a full refund or rebooking.
- We’re not liable for other losses or expenses due to cancellation.
Our Walk Away, No Hard Feelings, Money Back Totally Outrageous Guarantee
- If you feel the course isn’t right, just let us know your concerns during the first break.
- We’ll try to address the issue, if we cannot resolve them then you can leave and receive a full refund.
- To ensure this guarantee is valid, you must attend from the advertised course start time. If you choose to leave, all supplied materials must be left behind.
Will I be able to apply what I learn immediately in my work?
Absolutely! Our Google Workspace courses are designed to be practical and immediately applicable. We focus on real-world scenarios and provide plenty of hands-on exercises. Many of our students report using their new skills the very next day at work!
How many people can attend a training session?
Public Scheduled Training Courses
These courses are open to the general public, unlike closed courses which are exclusive to a single organisation.
- Group Size: Up to 6 participants but typically the average class size is 4, this ensures:
- Individual attention
- Group interaction benefits
- Comfortable learning environment
- Scheduling: Pre-set dates, these can be viewed on our Course Dates page.
- Location: Held at Keystroke Learning’s facility:
Suite 613, Level 6,
1 Queens Road
Melbourne, VIC 3004
These course are run with the standardised manuals and offer opportunities to network with learners from diverse backgrounds.
Closed Courses
Our group sessions are designed to optimise the learning experience:
- Standard capacity: Up to 10 participants
- This size ensures:
- Individual attention for each learner
- Beneficial group interactions
- A comfortable environment for questions and discussion
- For larger groups:
- Additional learners can be accommodated for an extra cost per person
- Multiple sessions can be arranged
- Other options are available to meet specific needs
We try to cap our courses so each learner receives personal attention. This creates a comfortable learning environment where participants can ask questions freely without the fear of being judged or feeling anxious about public speaking.
Can you customise the Google Workspace course content for our company's needs?
You bet! We specialise in tailoring our courses to meet your specific requirements.
We’ll work with you to determine your team’s current skill levels and the Google Workspace tasks they need to perform, then customise the course accordingly.
Will I receive a certificate after completing the course?
Yes! Upon completing your training course, you’ll be eligible for a Certificate of Completion.
This certificate confirms your participation and the specific skills covered in your chosen course.
After successfully finishing the course, participants will receive a PDF Certificate of Completion via email, provided that we have received their details.
What is the return on investment (ROI) of taking the course?
The ROI of investing in Google Workspace training can be significant. Many of our students report increased productivity, the ability to take on more complex tasks, and even career advancement after applying their new skills.
While it’s hard to put an exact figure on it, think about how much time you could save each week by becoming more efficient. Over a year, this can lead to substantial time and cost savings for you or your organisation.
Let’s use a one-day course, priced at $550 with a 6-hour duration, as an example. For a participant earning $40 per hour, the total investment, including opportunity cost, is $790 ($550 + $240).
If the course enables the participant to save just 10 minutes per workday, this translates to 41.67 hours saved annually in a typical work year of 250 workdays.
The value of time saved: 41.67 hours × $40/hour = $1,666.67 per year.
In this example, the course offers an impressive 211% ROI based on productivity gains alone. The participant’s investment breaks even in 108 workdays. Even with a modest estimate of 10 minutes saved per day, this return illustrates how the course has the potential to boost daily efficiency significantly.
Can you explain what 'closed course' means?
A closed course is a specific type of training arrangement. Let me explain what it typically means:
A closed course, also known as a private course, is:
- Exclusively arranged for a single organisation or group.
- Not open to the general public.
- Often customised to meet the specific needs of the client.
Key features of a closed course:
- Attendees are typically from the same company or organisation.
- The content can be tailored to address specific organisational needs or challenges.
- The schedule is often more flexible, arranged to suit the client’s preferred dates and times.
- Usually held at the client’s premises or at the Keystroke Learning’s training facility.
- The group size can be adjusted based on the organisation’s requirements.
- Confidentiality is maintained as sensitive company information can be discussed freely.
Closed courses are beneficial for organisations that want to train a group of employees together, ensure consistent skill development across a team, or the company.
Need Assistance? Request a Callback
Got a burning question about our training courses? Or maybe you just want to chat with someone who actually knows their stuff? Either way, pop your details in, and one of our expert trainers will give you a buzz. No pressure, no sales pitch, just helpful answers.
About Keystroke Learning
Keystroke Learning is Melbourne’s leading software training provider, offering hands-on courses for Microsoft 365, Adobe Creative Cloud, Google Workspace, and eLearning software.
With over 30 years in the training business, yep, we’ve outlasted some of the tech!, we offer flexible learning that fits your style.
Our enthusiastic instructors are all about those lightbulb moments, after all, who doesn’t love the thrill of turning “Huh?” into “Aha!”
Contact Us
8:30am–5:00pm, Mon–Fri
1 Queens Road
Melbourne, VIC 3004
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613/1 Queens Rd, Melbourne, VIC, 3004
ABN 11 620 050 759
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